#29629 · Incidencia traspasos urgente
ID interno: 10918000009222289
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
10/10/25, 17:02
Resuelto
14/10/25, 9:27
Actualizado
16/10/25, 9:28
Asignado
Oct 14, 2025 11:23 AM
Respondido
Oct 14, 2025 11:27 AM
Completado
Oct 16, 2025 11:28 AM
First resp. due
Oct 14, 2025 08:00 AM
Due by
Oct 15, 2025 08:00 AM
Tiempo de resolución
88.4 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenas tarde
Estamos teniendo problemas para hacer salidas a Hermosilla y transferencias a otras tiendas .
Con algunas prendas nos pone que no hay suficiente stock y si está en el stock .
Nos lo podéis revisar , porque el fin de semana es cuando más salidas hacemos con Hermosilla .
Gracias 🙏
Enviado desde mi iPhone
Estamos teniendo problemas para hacer salidas a Hermosilla y transferencias a otras tiendas .
Con algunas prendas nos pone que no hay suficiente stock y si está en el stock .
Nos lo podéis revisar , porque el fin de semana es cuando más salidas hacemos con Hermosilla .
Gracias 🙏
Enviado desde mi iPhone
Resolución
Hola,
Ya se ha solucionado la incidencia ya se ha hablado con la tienda.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Ya se ha solucionado la incidencia ya se ha hablado con la tienda.</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo. <br/>Sergio.</span></span></b><br/></div></div>",
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"description": "<div>Buenas tarde\n<br/>Estamos teniendo problemas para hacer salidas a Hermosilla y transferencias a otras tiendas .\n<br/>Con algunas prendas nos pone que no hay suficiente stock y si está en el stock .\n<br/>Nos lo podéis revisar , porque el fin de semana es cuando más salidas hacemos con Hermosilla .\n<br/>Gracias 🙏\n<br/>Enviado desde mi iPhone</div>",
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