#29625 · PROBLEMA PT
ID interno: 10918000009222233
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
10/10/25, 13:44
Resuelto
14/10/25, 9:20
Actualizado
16/10/25, 9:28
Asignado
Oct 14, 2025 11:16 AM
Respondido
Oct 14, 2025 11:20 AM
Completado
Oct 16, 2025 11:28 AM
First resp. due
Oct 13, 2025 03:44 PM
Due by
Oct 14, 2025 03:44 PM
Tiempo de resolución
91.6 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenas tardes, en la recepción de las cajas de hoy, quisimos buscar una prenda y en el stock nos salía a 0, incluso lo miramos con varias prendas mas de las cajas y nos marca a 0 también, revisándolo en Nedap está cargado al 100% pero en el stock nos marca
a 0,
Adjunto los PT´S a continuación para que nos lo revisen por favor:
PT527265
PT527337
PT527414
¿O como podemos proceder a arreglar esto?
Saludos.
Resolución
Hola,
Ya deberías poder hacer las transferencias.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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