#29549 · pt para central PT522966
ID interno: 10918000009204179
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Error personal tienda
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
8/10/25, 9:19
Resuelto
28/10/25, 13:08
Actualizado
30/10/25, 13:34
Asignado
Oct 13, 2025 04:46 PM
Respondido
Oct 28, 2025 02:08 PM
Completado
Oct 30, 2025 02:34 PM
First resp. due
Oct 9, 2025 11:19 AM
Due by
Oct 10, 2025 11:19 AM
Tiempo de resolución
483.8 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenos días
Este Pt lo hemos reclamado varias veces tanto desde tienda como desde eci Duque
La compañera de la tienda de Sevilla rioja . realizo un traspaso que debía ir dirigido a Central, pero por error señalo Eci Duque.
El pt 522966 debe de eliminarse de la zebra de eci duque y meter ese stock a Central.
Esta caja de mercancía hoy me ha llegado a mi , pero pido recogida para que llegue a central.
Gracias
Saludos
Resolución
No hemos recibido más información de este tema, aunque es más un tema de Logistica, no de IT.
JSON crudo (detalle completo)
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