#29528 · EXT: Tu cuenta de Apple se ha usado para iniciar sesión en iCloud con un navegador web
ID interno: 10918000009192897
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
7/10/25, 14:05
Resuelto
—
Actualizado
8/10/25, 9:54
Asignado
—
Respondido
Oct 8, 2025 11:54 AM
Completado
—
First resp. due
Oct 8, 2025 04:05 PM
Due by
Oct 9, 2025 04:05 PM
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
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ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
dd
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div style=\"padding:0; margin:0; color:rgb(51, 51, 51); font-size:13px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height:18px\" class=\"zm_7618790647938259430_parse_6079066835878467741\">\n<div class=\"x_858181430mail-wrapper\" style=\"background-color:rgb(255, 255, 255); margin:0; text-align:center\">\n<table style=\"border:0; margin:0; border-spacing:0; table-layout:auto; width:100%; border-collapse:collapse\">\n</table>\n<table style=\"border:0; margin:0 auto; border-spacing:0; border-collapse:collapse\" align=\"center\">\n<tbody style=\"margin:0\">\n<tr style=\"margin:0\">\n<td class=\"x_858181430main-table-2\" align=\"center\" style=\"padding:0px 36px 0px 40px; margin:0; color:rgb(51, 51, 51); width:685px; font-size:13px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height:18px\">\n<table class=\"x_858181430content-table-2\" style=\"border:0; margin:0 auto; border-spacing:0; border-collapse:collapse; text-align:left\">\n<tbody style=\"margin:0\">\n<tr style=\"margin:0\">\n<td class=\"x_858181430account-logo-box x_858181430padding-9 x_858181430padding-6\" style=\"padding:0; padding-top:32px; margin:0; color:rgb(51, 51, 51); font-size:13px; padding-bottom:30px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height:18px; float:right; text-align:right; margin-right:10px\">\n<img src=\"https://statici.icloud.com/emailimages/v4/common/apple_logo_web@2x.png\" width=\"22px\" height=\"26px\" style=\"border:0; margin:0\"/>\n</td>\n</tr>\n<tr style=\"margin:0\">\n<td class=\"x_858181430account-content-sf x_858181430padding-7\" style=\"padding:0; margin:0; color:rgb(51, 51, 51); font-size:17px; padding-bottom:12px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height:1.3; text-align:left\">\nHola, Brownie Spain: </td>\n</tr>\n<tr style=\"margin:0\">\n<td class=\"x_858181430account-content-sf x_858181430padding-7\" style=\"padding:0; margin:0; color:rgb(51, 51, 51); font-size:17px; padding-bottom:12px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height:1.3; text-align:left\">\nTu cuenta de Apple (<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:soporte@browniespain.com\" class=\"x_858181430account-link-1\" style=\"margin:0; color:rgb(43, 43, 43); font-weight:600; text-decoration:none\">soporte@browniespain.com</a>) se ha usado para iniciar sesión en iCloud en un navegador web.\n</td>\n</tr>\n<tr style=\"margin:0\">\n<td class=\"x_858181430account-content-sf x_858181430padding-7\" style=\"padding:0; margin:0; color:rgb(51, 51, 51); font-size:17px; padding-bottom:12px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height:1.3; text-align:left\">\nFecha y hora: 7 de octubre de 2025, 13:59 UTC<br style=\"margin:0\"/>\nSistema operativo:Windows<br style=\"margin:0\"/>\n</td>\n</tr>\n<tr style=\"margin:0\">\n<td class=\"x_858181430account-content-sf x_858181430padding-7\" style=\"padding:0; margin:0; color:rgb(51, 51, 51); font-size:17px; padding-bottom:12px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height:1.3; text-align:left\">\nSi la información mencionada más arriba te resulta familiar, puedes ignorar este mensaje.\n</td>\n</tr>\n<tr style=\"margin:0\">\n<td class=\"x_858181430account-content-sf x_858181430padding-7\" style=\"padding:0; margin:0; color:rgb(51, 51, 51); font-size:17px; padding-bottom:12px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height:1.3; text-align:left\">\nSi no has iniciado sesión en iCloud recientemente y crees que alguien puede haber accedido a tu cuenta, ve a\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_858181430account-link-2\" href=\"https://account.apple.com\" style=\"margin:0; color:rgb(51, 51, 51); text-decoration:none\">\nhttps://account.apple.com</a> y cambia tu contraseña lo antes posible. </td>\n</tr>\n<tr style=\"margin:0\">\n<td class=\"x_858181430account-content-sf x_858181430padding-7\" style=\"padding:0; margin:0; color:rgb(51, 51, 51); font-size:17px; padding-bottom:12px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height:1.3; text-align:left\">\nAtentamente, </td>\n</tr>\n<tr style=\"margin:0\">\n<td class=\"x_858181430account-content-sf x_858181430padding-5\" style=\"padding:0; margin:0; color:rgb(51, 51, 51); font-size:17px; padding-bottom:26px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height:1.3; text-align:left\">\nSoporte técnico de Apple </td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr style=\"margin:0\">\n<td style=\"padding:0; margin:0; color:rgb(51, 51, 51); width:100%; font-size:13px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height:18px\" align=\"center\">\n<table class=\"x_858181430footer-table\" style=\"border:0; margin:0; border-spacing:0; width:100%; font-size:inherit; line-height:18px; border-collapse:collapse; text-align:center\">\n<tbody style=\"margin:0\">\n<tr style=\"margin:0\">\n<td class=\"x_858181430footer-cell\" style=\"padding:0 18px 18px 18px; margin:0; color:rgb(102, 102, 102); font-size:12px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height:15px; text-align:center\">\n<table class=\"x_858181430footer-table\" style=\"border:0; margin:0; border-spacing:0; width:100%; font-size:inherit; line-height:18px; border-collapse:collapse; text-align:center\">\n<tbody style=\"margin:0\">\n<tr style=\"margin:0\">\n<td class=\"x_858181430footer-background\" style=\"padding:15px 0 7px; background-repeat:no-repeat; margin:0; color:rgb(136, 136, 136); width:685px; font-size:11px; line-height:22px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; background-position:center top; text-align:center\" id=\"background-image_url_1\">\n</td>\n</tr>\n<tr style=\"margin:0\">\n<td class=\"x_858181430footer-cell x_858181430text-padding\" style=\"padding:0 18px 18px 18px; margin:0; color:rgb(102, 102, 102); font-size:12px; font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height:15px; text-align:center\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_858181430nobr\" href=\"https://account.apple.com/#!&page=signin\" style=\"margin:0; color:rgb(0, 112, 201); white-space:nowrap; text-decoration:none\">Cuenta de Apple\n</a>| <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_858181430nobr\" href=\"https://support.apple.com/es-es\" style=\"margin:0; color:rgb(0, 112, 201); white-space:nowrap; text-decoration:none\">\nSoporte </a>| <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_858181430nobr\" href=\"https://www.apple.com/legal/privacy/es/\" style=\"margin:0; color:rgb(0, 112, 201); white-space:nowrap; text-decoration:none\">\nPolítica de privacidad </a><br style=\"margin:0\"/>\n<span class=\"x_858181430nobr\" style=\"margin:0; white-space:nowrap\">Copyright © 2025</span> Apple Distribution International Ltd.\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_858181430apple-address\" href=\"#_4024214724714256788_address\" style=\"margin:0; color:rgb(102, 102, 102); white-space:nowrap; text-decoration:none\">\nHollyhill Industrial Estate, Hollyhill, Cork, Ireland.</a> <span class=\"x_858181430nobr\" style=\"margin:0; white-space:nowrap\">\nTodos los derechos reservados.</span> </td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:"Calibri"; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br/>\n<p></p>\n</div>",
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