#29524 · ACCESO TEAMS
ID interno: 10918000009192809
Estado
Cerrada
Prioridad
Normal
Urgencia
Normal
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Suite O365
Tipo
Petición
Canal
CAU
SLA
—
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Petición
Creado
7/10/25, 11:29
Resuelto
8/10/25, 13:21
Actualizado
10/10/25, 13:26
Asignado
Oct 8, 2025 03:19 PM
Respondido
Oct 8, 2025 03:20 PM
Completado
Oct 10, 2025 03:26 PM
First resp. due
—
Due by
—
Tiempo de resolución
25.9 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc Giné
Descripción
Hola buen día,
Tengo problemas con Teams porque no me deja acceder con mi email, me dice que no tengo los permisos necesarios. Lo he intentado desde ordenador y móvil, de mil maneras y me sigue saliendo el mismo mensaje. No puedo acceder a las reuniones sino es como invitada
y tampoco puedo ver los grupos.
¿Pueden mirarlo por favor?
Adjunto foto con lo que me sale.
Gracias,
Un saludo
Enviado desde
Outlook para iOS
Resolución
Hola Natasha,
Hemos procedido activar la licencia en tu cuenta, antes no estaba activada, no era por defecto ene l caso de las SM's, esta ahora hecho y deberías poder acceder, cualquier cosa nos avisas, gracias!
Marc
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"Zoho Puvi", Roboto, sans-serif; font-size:13px\"><div>Hola Natasha,<br/></div><div><br/></div><div>Hemos procedido activar la licencia en tu cuenta, antes no estaba activada, no era por defecto ene l caso de las SM's, esta ahora hecho y deberías poder acceder, cualquier cosa nos avisas, gracias!<br/></div><div><br/></div><div>Marc<br/></div><div><br/></div></div>",
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