#29428 · ERROR STOCKS LIBROS DE REAPROVISIONAMIENTO

ID interno: 10918000009165575

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Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Business Central

Subcategoría

Procedimientos BC

Tipo

Incidencia

Canal

E-Mail

SLA

SLA Soporte HQ

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Marta Lara

Técnico

Piero Belletich

Departamento

—

Request Type

Incidencia

Creado

3/10/25, 5:53

Resuelto

7/10/25, 9:15

Actualizado

9/10/25, 9:25

Asignado

Oct 3, 2025 08:38 AM

Respondido

Oct 7, 2025 11:15 AM

Completado

Oct 9, 2025 11:25 AM

First resp. due

Oct 3, 2025 06:00 PM

Due by

Oct 7, 2025 08:00 AM

Tiempo de resolución

99.4 h

Overdue

Sí

First resp. overdue

Sí

Escalado

Sí

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Piero Belletich

Descripción

Buenos días,

 

Revisando el cálculo de reaprovisionamiento de hoy he detectado que el stock Efectivo EN EL LIBRO DE REAPROVISIONAMIENTO que vemos en el almacén a fecha de hoy es exactamente el mismo que ayer jueves (se realizaron movimientos de salida de stock de almacén central a tienda, pero no se refleja ni en el stock efectivo de las tiendas ni se ha restoado de CENTRAL):
 


 

He revisado la tarea y a priori se ha ejecutado correctamente:

 

 

Si revisamos el primer modelo en la consulta de stock de BC, el stock si se encuentra actualizado y también en el informe de METABASE:

 

 

 

 

 

 

Marta Lara
Sr Allocator

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 102
www.browniespain.com

FIRMA CORPORATIVA MAIL021025.jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

 

Resolución

Desde IT se revisa el caso y se contacta con el usuario
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_567445055687803280_parse_5479690591508429821\">\n<div class=\"x_1672615260WordSection1\">\n<p class=\"MsoNormal\">Buenos días,</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Revisando el cálculo de reaprovisionamiento de hoy he detectado que el stock Efectivo\n<b><u>EN EL LIBRO DE REAPROVISIONAMIENTO</u></b> que vemos en el almacén a fecha de hoy es exactamente el mismo que ayer jueves (se realizaron movimientos de salida de stock de almacén central a tienda, pero no se refleja ni en el stock efectivo de las tiendas\n ni se ha restoado de CENTRAL):</p>\n<p class=\"MsoNormal\"><span style=\"\">\n</span></p><table cellpadding=\"0\" cellspacing=\"0\" align=\"left\">\n<tbody>\n<tr>\n<td width=\"0\" height=\"14\"></td>\n</tr>\n<tr>\n<td></td>\n<td><img width=\"1120\" height=\"41\" style=\"width:11.6666in; height:0.427in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6143677&amp;ACTION=FILE\"/></td>\n</tr>\n</tbody>\n</table>\n&nbsp;<p></p>\n<br style=\"\"/>\n<p class=\"MsoNormal\"><img width=\"1210\" height=\"255\" style=\"width:12.6041in; height:2.6562in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6143678&amp;ACTION=FILE\"/></p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">He revisado la tarea y a priori se ha ejecutado correctamente:</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\"><img width=\"1492\" height=\"73\" style=\"width:15.5416in; height:0.7604in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6143679&amp;ACTION=FILE\"/></p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Si revisamos el primer modelo en la consulta de stock de BC, el stock si se encuentra actualizado y también en el informe de METABASE:</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\"><span style=\"margin-left:166px; margin-top:186px; width:1198px; min-height:27px\"><img width=\"1198\" height=\"27\" style=\"width:12.4791in; height:0.2812in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6143680&amp;ACTION=FILE\"/></span><img width=\"1361\" height=\"254\" style=\"width:14.177in; height:2.6458in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6143681&amp;ACTION=FILE\"/></p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<table class=\"x_1672615260MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Marta Lara</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br/>\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Sr Allocator</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br/>\n<br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6143682&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6143683&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6143684&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6143685&amp;ACTION=FILE\"/></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n+34 932 377 066<br/>\n+34&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">102</span></a><br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6143686&amp;ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL021025.jpg\"/>&nbsp; &nbsp; &nbsp;&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos\n por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición\n a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario,\n o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje\n original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>",
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