#29251 · Power BI promocion Andorra
ID interno: 10918000009143071
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Power BI
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Ventas
Request Type
Incidencia
Creado
29/9/25, 8:28
Resuelto
6/10/25, 6:17
Actualizado
8/10/25, 8:15
Asignado
Sep 29, 2025 10:30 AM
Respondido
Oct 6, 2025 08:17 AM
Completado
Oct 8, 2025 08:25 AM
First resp. due
Sep 30, 2025 10:28 AM
Due by
Oct 1, 2025 10:28 AM
Tiempo de resolución
165.8 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Mijalis Alexandros Méndiz
Descripción
Buenos dias,
Siguemos sin tener datos para analysar la venta de las promociones de Special Prices en Andorra, podríais mirar por favor?
Gracias,
Un saludo,
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C/ Castanyer 29 |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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Resolución
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola buenos días! <br/></div><div>Estas tiendas no tienen importe de promoción porque no se ha informado ningún valor en el campo Periodic Disc_Group en la tabla TransSalesEntry de BC. Es necesario que este campo, el cual define el tipo de descuento, esté informado ya que se utiliza para filtrar aquellos productos con descuento.<br/></div><div><br/></div><div>Saludos.</div></div>",
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"description": "\n\n\n\n<div style=\"\" class=\"zm_9176822837904166440_parse_922574834420753521\">\n<div class=\"x_877070252WordSection1\">\n<p class=\"MsoNormal\">Buenos dias, </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><span lang=\"ES\">Siguemos sin tener datos para analysar la venta de las promociones de Special Prices en Andorra, podríais mirar por favor?</span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\"> </span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\"><img width=\"825\" height=\"313\" style=\"width:8.5972in; height:3.2638in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6136094&ACTION=FILE\"/></span><span lang=\"ES\"></span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\"> </span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\">Gracias,</span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\"> </span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\">Un saludo,</span></p>\n<p class=\"MsoNormal\"><span lang=\"ES\"> </span></p>\n<p style=\"margin-top:0cm\"><span lang=\"ES\" style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<p style=\"margin-top:0cm\"><span lang=\"ES\" style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<table class=\"x_877070252MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Meryl Bertrand</span></b><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span style=\"font-size:8pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Country Manager France</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n<br/>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"width:0.1944in; height:0.1944in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6136095&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"width:0.1944in; height:0.1944in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6136096&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"width:0.1944in; height:0.1944in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6136097&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"width:0.1944in; height:0.1944in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6136098&ACTION=FILE\"/></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n+34 932 377 066<br/>\n+33 </span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><a target=\"_blank\" rel=\"noopener noreferrer\"><span lang=\"ES\" style=\"color:rgb(61, 61, 63); text-decoration:none\">678134649</span></a></span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br/>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span lang=\"ES\" style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">\n</span><span lang=\"ES\" style=\"font-size:9pt; font-family:"Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9097in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=6136099&ACTION=FILE\" alt=\"FIRMA_CORPORATIVA_MAIL_20250828.jpg\"/> </span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align:justify\"><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL,</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">es confidencial y privilegiada, y está</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">destinada a ser leída sólo por</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">la normativa, usted podrá</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación,</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">limitación de tratamiento, supresión, portabilidad y oposición/revocación,</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">en los términos que establece la normativa vigente en materia de</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">protección de datos, dirigiendo su petición a la dirección postal c/</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">Neptú, 14</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">personal@browniespain.com Si usted lee este mensaje y no es el</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">destinatario señalado, el empleado o el agente responsable de entregar el</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">mensaje al destinatario, o ha recibido esta comunicación por error, le</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">informamos que está</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">divulgación, distribución o reproducción de esta comunicación, y le</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">\n</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\">original a la dirección arriba mencionada.</span><span lang=\"ES\" style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span lang=\"ES\"> </span></p>\n</div>\n</div>",
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