#29227 · Eliminar PTs
ID interno: 10918000009095951
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
26/9/25, 17:27
Resuelto
29/9/25, 12:23
Actualizado
1/10/25, 13:22
Asignado
Sep 29, 2025 09:37 AM
Respondido
Sep 29, 2025 02:23 PM
Completado
Oct 1, 2025 03:22 PM
First resp. due
Sep 30, 2025 08:00 AM
Due by
Oct 1, 2025 08:00 AM
Tiempo de resolución
66.9 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes, tenemos PTS que aparecen como pendientes pero ya los hemos recepcionado
Son los siguientes:
- PT521256
- PT519969
- PT521576
Si nos los pudierais eliminar porfa
Resolución
Hola
Ya están eliminados los PTS.
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola<br/></div><div><br/></div><div>Ya están eliminados los PTS.<br/></div><div><br/></div><div>Un saludo.</div></div>",
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},
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