#28990 · INVENTARIO DE HOY
ID interno: 10918000009044611
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
19/9/25, 8:39
Resuelto
19/9/25, 9:26
Actualizado
21/9/25, 10:18
Asignado
Sep 19, 2025 11:25 AM
Respondido
Sep 19, 2025 11:26 AM
Completado
Sep 21, 2025 12:18 PM
First resp. due
Sep 22, 2025 10:39 AM
Due by
Sep 23, 2025 10:39 AM
Tiempo de resolución
0.8 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Hola tengo una problema con mi stock hayer he recibido una mercancia y la he validado pero no se ha actualizado el stock de la mercancia en mi caja , y hoy mi inventario aparece con mucho positivos y no se puede validar este inventorio porque el porcentage
es de 96% por culpa de esos positivos que corresponden a lo que he recibido hayer , puedes corregir esto por favor ? gracias
Resolución
Hola,
Ya hemos validado el inventario de manera correcto, había un error en el stock que habíamos enviado.
Un saludo.
Sergio.
Sergio.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Ya hemos validado el inventario de manera correcto, había un error en el stock que habíamos enviado.</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo. <br/>Sergio.</span></span></b><br/></div></div>",
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