#28976 · Error en el TPV
ID interno: 10918000009044443
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Others
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
18/9/25, 16:17
Resuelto
18/9/25, 16:26
Actualizado
20/9/25, 17:17
Asignado
Sep 18, 2025 06:25 PM
Respondido
Sep 18, 2025 06:26 PM
Completado
Sep 20, 2025 07:17 PM
First resp. due
Sep 22, 2025 08:00 AM
Due by
Sep 23, 2025 08:00 AM
Tiempo de resolución
0.2 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenas tardes, en ECI Córdoba estamos experimentando el siguiente error (foto adjunta) cada vez que queremos revisar el stock desde ‘Listado Productos’ en el TPV, también me salió al declarar el cierre e incluso al querer crear una etiqueta para imprimir. He probado a reiniciar el programa y el ordenador, pero sigue saliendo. Si nos podéis decir a qué se debe y qué podemos hacer para arreglarlo.
Mil gracias!!! Un saludo,
Marisol 😊
Resolución
Hola,
Ya no debería salir ese cartel.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Ya no debería salir ese cartel.</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo. <br/>Sergio.</span></span></b><br/></div></div>",
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