#28870 · inventario san sebastian 16.09
ID interno: 10918000009029019
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Inventarios
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
16/9/25, 7:57
Resuelto
16/9/25, 9:15
Actualizado
18/9/25, 9:16
Asignado
Sep 16, 2025 10:30 AM
Respondido
Sep 16, 2025 11:15 AM
Completado
Sep 18, 2025 11:16 AM
First resp. due
Sep 17, 2025 09:57 AM
Due by
Sep 18, 2025 09:57 AM
Tiempo de resolución
1.3 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días.
Os adjuntamos hoja de inventario con resultado del 98,4% (-40 / +6 )
los positivos, son positivos reales y los negativos 3 de ellos son robos y la mayoría de ellos se trata de un traspaso realizado la semana pasada ( aparece el top smock terracota del cual nos pedía 23 unidades y no disponemos
de ninguno) pasa lo mismo con la falda tul de leopardo y el vestido halter topo.
un saludo.
Resolución
Buenos dias,
Se ha revisado las 11 cajs de traspaso y de las referencias faltantes no hay ningun movimiento de este producto con lo cual no ha sido duchado y enviado correctamente por este motivo teneis este faltante, se ha validado para que quede corrrectamente ajustado el stock de tienda.
Un saludo.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Buenos dias,<br/></div><div><br/></div><div>Se ha revisado las 11 cajs de traspaso y de las referencias faltantes no hay ningun movimiento de este producto con lo cual no ha sido duchado y enviado correctamente por este motivo teneis este faltante, se ha validado para que quede corrrectamente ajustado el stock de tienda.<br/></div><div><br/></div><div>Un saludo.</div></div>",
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