#28849 · consulta validación mercancía ECI Uría
ID interno: 10918000009003747
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Replicaciones
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
15/9/25, 15:24
Resuelto
16/9/25, 6:54
Actualizado
18/9/25, 7:16
Asignado
Sep 16, 2025 08:37 AM
Respondido
Sep 16, 2025 08:54 AM
Completado
Sep 18, 2025 09:16 AM
First resp. due
Sep 16, 2025 05:24 PM
Due by
Sep 17, 2025 05:24 PM
Tiempo de resolución
15.5 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes,
Os escribíamos porque nos ha llegado un traspaso de ECI León, no nos sale cargado ni en recepciones pendientes de nuestro ordenador ni en la zebra.
Que solución habría para poder recibir la mercancía correctamente?
Gracias, buen día!! 😊
Brownie ECI Uria
C/ Uria 9
C.P. 33003, Asturias
Resolución
Hola chicas
Nosotros tampoco tenemos pendiente ningún traspaso saliente de eci leon hacia vuestra tienda, lo único que se me ocurre es que sea para Oviedo y no para vosotras, de ser para vosotras ajustadlo en positivo para que no tengáis problemas con el inventario.
Adjunto los movimientos de leon realizados y los que van a llegar a vuestra tienda para que comprobéis que no hay nada, fijaros si tiene albarán y si esta en destino vuestra tienda:
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola chicas<br/></div><div><br/></div><div>Nosotros tampoco tenemos pendiente ningún traspaso saliente de eci leon hacia vuestra tienda, lo único que se me ocurre es que sea para Oviedo y no para vosotras, de ser para vosotras ajustadlo en positivo para que no tengáis problemas con el inventario.<br/></div><div><br/></div><div>Adjunto los movimientos de leon realizados y los que van a llegar a vuestra tienda para que comprobéis que no hay nada, fijaros si tiene albarán y si esta en destino vuestra tienda:<br/></div><div><br/></div><div><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6060027&ACTION=FILE\" orig_width=\"736\" orig_height=\"654\" width=\"400\" height=\"355\"/><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=6060028&ACTION=FILE\" orig_width=\"1513\" orig_height=\"637\" width=\"400\" height=\"168\"/><br/></div></div>",
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_1152042914602196816_parse_1155897821821820561\">\n<div class=\"x_1909133794WordSection1\">\n<p class=\"MsoNormal\">Buenas tardes, </p>\n<p class=\"MsoNormal\">Os escribíamos porque nos ha llegado un traspaso de ECI León, no nos sale cargado ni en recepciones pendientes de nuestro ordenador ni en la zebra.</p>\n<p class=\"MsoNormal\">Que solución habría para poder recibir la mercancía correctamente?</p>\n<p class=\"MsoNormal\">Gracias, buen día!! <span style=\"font-family:"Segoe UI Emoji", sans-serif\">\n😊</span></p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><b><span style=\"font-family:HelveticaNeue\">Brownie ECI Uria</span></b><span style=\"font-family:HelveticaNeue\"><br/>\nC/ Uria 9</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:HelveticaNeue\">C.P. 33003, Asturias\n</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:HelveticaNeue\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(5, 99, 193)\">www.browniespain.com</span></a></span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\" style=\"margin-left:18pt\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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