#28807 · EXT: Tu opinión sigue siendo importante: valora tu envío 1172014413 de TEXTILES Y CONFECCIONES BROWNIE

ID interno: 10918000009003131

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

SLA Soporte HQ

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

GLS

Técnico

Departamento

Request Type

Incidencia

Creado

13/9/25, 8:37

Resuelto

Actualizado

15/9/25, 5:52

Asignado

Respondido

Sep 15, 2025 07:52 AM

Completado

First resp. due

Sep 16, 2025 08:00 AM

Due by

Sep 17, 2025 08:00 AM

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

Si no puedes ver correctamente el mensaje, por favor haz click aquí.
¡Hola, Brownie!
Hace 2 días entregamos tu envío 1172014413 de Textiles Y Confecciones Brownie, ¿fue todo bien?
Tu valoración es clave para mantener o mejorar la calidad en tu zona de reparto.
Es un momento y así nos aseguramos de que todo ha salido como esperabas 😊.
Estrella roja Estrella roja Estrella roja Estrella roja Estrella roja Estrella roja Estrella amarilla Estrella amarilla Estrella verde Estrella verde
¡Muchas gracias por tu colaboración!
 
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Copyright © GLS Spain, Todos los derechos reservados.
 
www.gls-group.com/ES/
 

ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.

Resolución

GLS
JSON crudo (detalle completo)
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  "description": "\n\n\n\n<div style=\"background-color:rgb(255, 255, 255); color:rgb(0, 0, 0); padding:0px; font-size:16px; font-family:arial, helvetica, sans-serif\" class=\"zm_6355604211273086629_parse_5828255497934528067\">\n<div style=\"font-size:0; line-height:0\"><img src=\"https://click.comunicaciones.gls-spain.com/open.aspx?ffcb10-fecc10727562037d-fe3615727763057a761571-fe3511737364047f771775-ff60167971-fe3116727c64007f701773-ff2816737c6d&amp;d=510004&amp;bmt=0\" width=\"1\" height=\"1\" alt=\"\"/></div>\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" align=\"center\">\n<tbody>\n<tr>\n<td align=\"center\" valign=\"top\"></td>\n</tr>\n<tr>\n<td align=\"center\">\n<table cellspacing=\"0\" cellpadding=\"0\" border=\"0\" width=\"600\" class=\"x_467147402container\" align=\"center\">\n<tbody>\n<tr>\n<td>\n<table class=\"x_467147402tb_properties x_467147402border_style\" style=\"background-color:rgb(255, 255, 255)\" cellspacing=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" width=\"100%\">\n<tbody>\n<tr>\n<td align=\"center\" valign=\"top\">\n<table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr>\n\n<td class=\"x_467147402content_padding\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr>\n\n<td align=\"center\" class=\"x_467147402header\" valign=\"top\">\n<table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td align=\"left\" valign=\"top\">\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width:100%\">\n<tbody>\n<tr>\n<td class=\"x_467147402responsive-td\" valign=\"top\" style=\"width:100%\">\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_467147402stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_467147402stylingblock-content-wrapper x_467147402camarker-inner\">\n<div style=\"font-size:10px; font-family:Verdana, Geneva, sans-serif; color:rgb(128, 128, 128); background-color:none; text-align:center; padding:10px\">\nSi no puedes ver correctamente el mensaje, por favor haz click <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://view.comunicaciones.gls-spain.com/?qs=35a48477f7efec43a58b87a266a1049ee1198fdc43bd6ec902991d60854df1488090527c43fc327d55b123adfea9173a65952baea5210136d2077efced60bc4416a9de341051f8aad535e89749b7cae8\">\naquí</a>.</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_467147402stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_467147402stylingblock-content-wrapper x_467147402camarker-inner\">\n<table width=\"100%\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td align=\"center\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a5becd6c-6132-4989-ba31-8c1624acef92.jpg\" alt=\"\" height=\"82\" width=\"650\" style=\"display:block; padding:0px; text-align:center; height:82px; width:650px; border:0px\"/></td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" class=\"x_467147402stylingblock-content-wrapper\" style=\"min-width:100%\">\n<tbody>\n<tr>\n<td class=\"x_467147402stylingblock-content-margin-cell\" style=\"padding:25px 0px 15px\">\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"background-color:transparent; min-width:100%\" class=\"x_467147402stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td style=\"padding:0px\" class=\"x_467147402stylingblock-content-wrapper x_467147402camarker-inner\">\n<div style=\"text-align:center\"><span style=\"font-size:22px\"><b><span style=\"font-family:Verdana, Geneva, sans-serif\"><font color=\"#061ab1\">¡Hola, Brownie!</font></span></b></span></div>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"background-color:transparent; min-width:100%\" class=\"x_467147402stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td style=\"padding:0px 0px 15px\" class=\"x_467147402stylingblock-content-wrapper x_467147402camarker-inner\">\n<div style=\"text-align:center\">Hace 2 días entregamos tu envío <b>1172014413</b> de\n<b>Textiles Y Confecciones Brownie</b>, ¿fue todo bien?<br/>\nTu valoración es clave para mantener o mejorar la calidad en tu zona de reparto.<br/>\nEs un momento y así nos aseguramos de que todo ha salido como esperabas 😊.</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_467147402stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_467147402stylingblock-content-wrapper x_467147402camarker-inner\">\n<div style=\"text-align:center\"><span style=\"font-size:17px\"><span style=\"color:rgb(0, 0, 0)\"><b><span style=\"font-family:Verdana, Geneva, sans-serif\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=09e24677dd446faabc23dd68e50a3b8f75e31f1fa1a778adb64acf629ce77316f19196f88603718acc7fc58c9a2607fd84a94b9090e13c552f21dc2ea2b1d4a3\" style=\"text-decoration:none; font-size:17px; color:rgb(0, 0, 0)\">¡Valóranos!</a></span></b></span></span></div>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" class=\"x_467147402stylingblock-content-wrapper\" style=\"min-width:100%\">\n<tbody>\n<tr>\n<td class=\"x_467147402stylingblock-content-margin-cell\" style=\"padding:10px 0px 15px\">\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"background-color:transparent; min-width:100%\" class=\"x_467147402stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td style=\"padding:0px\" class=\"x_467147402stylingblock-content-wrapper x_467147402camarker-inner\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"max-width:600px; margin:0 auto; text-align:center\">\n<tbody>\n<tr>\n\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=09e24677dd446faafa1f6620f5d1a88f9c140bd3d4bc8c5a00f2dcdde0ac7663b6d97877b2cdcceee522dddb2a6557be5421267fce6019be0dd2d85267f376c7\" style=\"display:block; 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text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/46d7f924-ab68-495f-8992-e1630d9bef98.png\" alt=\"Estrella amarilla\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=09e24677dd446faafa1f6620f5d1a88f9c140bd3d4bc8c5a00f2dcdde0ac7663b6d97877b2cdcceee522dddb2a6557be5421267fce6019be0dd2d85267f376c7\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/46d7f924-ab68-495f-8992-e1630d9bef98.png\" alt=\"Estrella amarilla\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=09e24677dd446faafa1f6620f5d1a88f9c140bd3d4bc8c5a00f2dcdde0ac7663b6d97877b2cdcceee522dddb2a6557be5421267fce6019be0dd2d85267f376c7\" style=\"display:block; 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padding:10px 0 0 0; font-size:10px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n<em>Copyright © GLS Spain, Todos los derechos reservados.</em> </th>\n</tr>\n<tr>\n<th valign=\"top\" bgcolor=\"#C7E7F2\" style=\"background-color:rgb(199, 231, 242); font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n&nbsp;</th>\n</tr>\n<tr>\n<th valign=\"top\" bgcolor=\"#C7E7F2\" style=\"background-color:rgb(199, 231, 242); font-size:10px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=09e24677dd446faa5f73d0207b4f4749e955a810fe77e160f673735ef8bd4ecc42cd34e733485b1b045893b2dcc466d38283c2ebbd393d5b458b6aa92c82c894\"><em>www.gls-group.com/ES/</em></a></th>\n</tr>\n<tr>\n<th valign=\"top\" bgcolor=\"#C7E7F2\" style=\"background-color:rgb(199, 231, 242); font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n&nbsp;</th>\n</tr>\n</tbody>\n</table>\n</th>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr>\n<td valign=\"top\"></td>\n</tr>\n</tbody>\n</table>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); 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No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br/>\n<p></p>\n</div>",
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