#28694 · EXT: Queremos saber tu opinión de la gestión del envío 1169375172 de TEXTILES Y CONFECCIONES BROWNIE

ID interno: 10918000008961193

← Volver al listado

Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

SLA Soporte HQ

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

GLS

Técnico

Departamento

Request Type

Incidencia

Creado

10/9/25, 8:34

Resuelto

Actualizado

10/9/25, 9:38

Asignado

Respondido

Sep 10, 2025 11:38 AM

Completado

First resp. due

Sep 12, 2025 10:34 AM

Due by

Sep 15, 2025 10:34 AM

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

Si no puedes ver correctamente el mensaje, por favor haz click aquí.
¡Hola, Brownie!
Ayer entregamos tu envío 1169375172 de Textiles Y Confecciones Brownie, ¿ha ido todo bien?
Tu valoración es clave para mantener o mejorar la calidad en tu zona de reparto.
Es un momento y así nos aseguramos de que todo ha salido como esperabas 😊.
Estrella roja Estrella roja Estrella roja Estrella roja Estrella roja Estrella roja Estrella amarilla Estrella amarilla Estrella verde Estrella verde
¡Muchas gracias por tu colaboración!
 
Facebook Twitter Instagram LinkedIn YouTube TikTok
Copyright © GLS Spain, Todos los derechos reservados.
 
www.gls-group.com/ES/
 

ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.

Resolución

d
JSON crudo (detalle completo)
{
  "id": "10918000008961193",
  "sla": {
    "id": "10918000000164165",
    "name": "SLA Soporte HQ"
  },
  "mode": {
    "id": "10918000000008033",
    "name": "E-Mail",
    "internal_name": "E-Mail"
  },
  "site": {
    "id": "10918000000794001",
    "name": "HQ",
    "deleted": false,
    "is_default": true
  },
  "tags": [],
  "group": {
    "id": "10918000000199875",
    "name": "Brownie (HQ)",
    "site": {
      "id": "10918000000794001"
    },
    "deleted": false
  },
  "level": {
    "id": "10918000000168252",
    "name": "Nivel 1 - Primera Respuesta"
  },
  "assets": [],
  "impact": {
    "id": "10918000000009652",
    "name": "Afecta al usuario"
  },
  "is_fcr": false,
  "status": {
    "id": "10918000000085001",
    "name": "Cancelada",
    "color": "#cacaca",
    "stop_timer": false,
    "in_progress": false,
    "internal_name": "Canceled"
  },
  "is_read": true,
  "subject": "EXT: Queremos saber tu opinión de la gestión del envío 1169375172 de TEXTILES Y CONFECCIONES BROWNIE",
  "urgency": {
    "id": "10918000000009529",
    "name": "Alta"
  },
  "category": null,
  "email_cc": [],
  "email_to": [
    "soporte@browniespain.com"
  ],
  "priority": {
    "id": "10918000000008169",
    "name": "Normal",
    "color": "#006600"
  },
  "template": {
    "id": "10918000000008023",
    "name": "Incidencia",
    "image": "incident-icon",
    "layouts": [
      {
        "id": "10918000000102032",
        "name": "requester_layout"
      },
      {
        "id": "10918000000102034",
        "name": "technician_layout"
      }
    ],
    "comments": "Interrupción o reducción de la calidad no planificada del Servicio",
    "inactive": false,
    "workflow": null,
    "has_tasks": false,
    "lifecycle": {
      "id": "10918000000183026",
      "name": "Ciclo de vida de una Solicitud",
      "inactive": false,
      "is_published": true
    },
    "checklists": [],
    "created_by": {
      "id": "10918000000007977",
      "name": "System",
      "site": null,
      "phone": null,
      "mobile": null,
      "email_id": null,
      "sms_mail": null,
      "job_title": "",
      "last_name": "",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
      "department": null,
      "first_name": "System",
      "user_scope": "internal_user",
      "employee_id": "",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
    "is_default": true,
    "sort_index": "1",
    "user_groups": [],
    "created_time": {
      "value": "1169631000000",
      "display_value": "Jan 24, 2007 10:30 AM"
    },
    "has_checklists": false,
    "has_user_group": false,
    "support_groups": [],
    "template_fields": [
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "request_type",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "mode",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "urgency",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "group",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "level",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "resolution.content",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": false,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "impact",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "technician",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "priority",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char2",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "status",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      }
    ],
    "service_category": null,
    "last_updated_time": {
      "value": "1747822830943",
      "display_value": "May 21, 2025 12:20 PM"
    },
    "show_to_requester": true,
    "task_configuration": {
      "trigger_after_approved": false,
      "trigger_after_creation": false,
      "allow_requester_to_view": false,
      "allow_requester_to_select": false
    },
    "is_service_template": false,
    "reference_templates": []
  },
  "workflow": null,
  "email_bcc": [],
  "has_draft": false,
  "has_notes": false,
  "lifecycle": {
    "id": "10918000000183026",
    "name": "Ciclo de vida de una Solicitud",
    "inactive": false,
    "is_published": true
  },
  "requester": {
    "id": "10918000008961187",
    "name": "GLS",
    "site": {
      "id": "10918000000794001",
      "name": "HQ",
      "deleted": false,
      "is_default": true
    },
    "phone": null,
    "mobile": null,
    "email_id": "noreply@comunicaciones.gls-spain.com",
    "sms_mail": null,
    "job_title": null,
    "last_name": null,
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": null,
    "first_name": "GLS",
    "user_scope": "internal_user",
    "employee_id": null,
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "created_by": {
    "id": "10918000000007977",
    "name": "System",
    "site": null,
    "phone": null,
    "mobile": null,
    "email_id": null,
    "sms_mail": null,
    "job_title": "",
    "last_name": "",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": null,
    "first_name": "System",
    "user_scope": "internal_user",
    "employee_id": "",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "department": null,
  "display_id": "28694",
  "is_overdue": false,
  "is_trashed": false,
  "message_id": "<8126ef17-993e-4fa0-949d-60fbb992eb93@cdg3s51mta109.xt.local>",
  "resolution": {
    "content": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;Zoho Puvi&quot;, Roboto, sans-serif; font-size:13px\"><div>d<br/></div></div>",
    "submitted_by": {
      "id": "10918000005497097",
      "name": "Marc De Mena",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
        "deleted": false,
        "is_default": true
      },
      "phone": null,
      "mobile": "+34686456544",
      "email_id": "marc.mena.soporte@browniespain.com",
      "sms_mail": null,
      "job_title": "IT Manager",
      "last_name": "De Mena Tomé",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20101730646&t=user&height=60&width=60",
      "department": {
        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
        }
      },
      "first_name": "Marc",
      "user_scope": "internal_user",
      "employee_id": "marc.mena",
      "is_vip_user": true,
      "sms_mail_id": null,
      "cost_per_hour": "0",
      "is_technician": true
    },
    "submitted_on": {
      "value": "1757497093575",
      "display_value": "Sep 10, 2025 11:38 AM"
    }
  },
  "technician": null,
  "udf_fields": {
    "udf_char2": "Remoto",
    "udf_char3": null
  },
  "attachments": [],
  "description": "\n\n\n\n<div style=\"background-color:rgb(255, 255, 255); color:rgb(0, 0, 0); padding:0px; font-size:16px; font-family:arial, helvetica, sans-serif\" class=\"zm_4858691448950483654_parse_7601858469312167719\">\n<div style=\"font-size:0; line-height:0\"><img src=\"https://click.comunicaciones.gls-spain.com/open.aspx?ffcb10-fec4107275620274-fe3615727763057a761571-fe3511737364047f771775-ff60167971-fe3116727c64007f701773-ff60177770&amp;d=510002&amp;bmt=0\" width=\"1\" height=\"1\" alt=\"\"/></div>\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" align=\"center\">\n<tbody>\n<tr>\n<td align=\"center\" valign=\"top\"></td>\n</tr>\n<tr>\n<td align=\"center\">\n<table cellspacing=\"0\" cellpadding=\"0\" border=\"0\" width=\"600\" class=\"x_694853577container\" align=\"center\">\n<tbody>\n<tr>\n<td>\n<table class=\"x_694853577tb_properties x_694853577border_style\" style=\"background-color:rgb(255, 255, 255)\" cellspacing=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" width=\"100%\">\n<tbody>\n<tr>\n<td align=\"center\" valign=\"top\">\n<table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr>\n\n<td class=\"x_694853577content_padding\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr>\n\n<td align=\"center\" class=\"x_694853577header\" valign=\"top\">\n<table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td align=\"left\" valign=\"top\">\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width:100%\">\n<tbody>\n<tr>\n<td class=\"x_694853577responsive-td\" valign=\"top\" style=\"width:100%\">\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_694853577stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_694853577stylingblock-content-wrapper x_694853577camarker-inner\">\n<div style=\"font-size:10px; font-family:Verdana, Geneva, sans-serif; color:rgb(128, 128, 128); background-color:none; text-align:center; padding:10px\">\nSi no puedes ver correctamente el mensaje, por favor haz click <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://view.comunicaciones.gls-spain.com/?qs=bcc6af95502084f39aa6255cf2f81d369e8bc735bf9abd2100ca1d136c39adc45f90460fe26f769e82d7f25060b428df611c6ebbc6d962e09508c5dc4b276cc112c1165baebb02ed7c797a560a891304\">\naquí</a>.</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_694853577stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_694853577stylingblock-content-wrapper x_694853577camarker-inner\">\n<table width=\"100%\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td align=\"center\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a5becd6c-6132-4989-ba31-8c1624acef92.jpg\" alt=\"\" height=\"82\" width=\"650\" style=\"display:block; padding:0px; text-align:center; height:82px; width:650px; border:0px\"/></td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" class=\"x_694853577stylingblock-content-wrapper\" style=\"min-width:100%\">\n<tbody>\n<tr>\n<td class=\"x_694853577stylingblock-content-margin-cell\" style=\"padding:25px 0px 15px\">\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"background-color:transparent; min-width:100%\" class=\"x_694853577stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td style=\"padding:0px\" class=\"x_694853577stylingblock-content-wrapper x_694853577camarker-inner\">\n<div style=\"text-align:center\"><span style=\"font-size:22px\"><b><span style=\"font-family:Verdana, Geneva, sans-serif\"><font color=\"#061ab1\">¡Hola, Brownie!</font></span></b></span></div>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"background-color:transparent; min-width:100%\" class=\"x_694853577stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td style=\"padding:0px 0px 15px\" class=\"x_694853577stylingblock-content-wrapper x_694853577camarker-inner\">\n<div style=\"text-align:center\">Ayer entregamos tu envío <b>1169375172</b> de <b>\nTextiles Y Confecciones Brownie</b>, ¿ha ido todo bien?<br/>\nTu valoración es clave para mantener o mejorar la calidad en tu zona de reparto.<br/>\nEs un momento y así nos aseguramos de que todo ha salido como esperabas 😊.</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_694853577stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_694853577stylingblock-content-wrapper x_694853577camarker-inner\">\n<div style=\"text-align:center\"><span style=\"font-size:17px\"><span style=\"color:rgb(0, 0, 0)\"><b><span style=\"font-family:Verdana, Geneva, sans-serif\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f338a75657ce2ba95ba73d550cdd54804a4ee9dddfaf2802e06ffcfaf5460ea09b2397e98b2b317421392223c1717d5afd60107f81f4200f9a\" style=\"text-decoration:none; font-size:17px; color:rgb(0, 0, 0)\">¡Valóranos!</a></span></b></span></span></div>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" class=\"x_694853577stylingblock-content-wrapper\" style=\"min-width:100%\">\n<tbody>\n<tr>\n<td class=\"x_694853577stylingblock-content-margin-cell\" style=\"padding:10px 0px 15px\">\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"background-color:transparent; min-width:100%\" class=\"x_694853577stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td style=\"padding:0px\" class=\"x_694853577stylingblock-content-wrapper x_694853577camarker-inner\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"max-width:600px; margin:0 auto; text-align:center\">\n<tbody>\n<tr>\n\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f3ce9d8913206b5041a1aca9601d63ceedf9096e7212166a6b4c671c818a082d0d5e693431ca60eeb013658fe9f84170b7360e2ebde02f699a\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a6a9e262-173a-439f-8625-12d1f08a2182.png\" alt=\"Estrella roja\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f3ce9d8913206b5041a1aca9601d63ceedf9096e7212166a6b4c671c818a082d0d5e693431ca60eeb013658fe9f84170b7360e2ebde02f699a\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a6a9e262-173a-439f-8625-12d1f08a2182.png\" alt=\"Estrella roja\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f3ce9d8913206b5041a1aca9601d63ceedf9096e7212166a6b4c671c818a082d0d5e693431ca60eeb013658fe9f84170b7360e2ebde02f699a\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a6a9e262-173a-439f-8625-12d1f08a2182.png\" alt=\"Estrella roja\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f3ce9d8913206b5041a1aca9601d63ceedf9096e7212166a6b4c671c818a082d0d5e693431ca60eeb013658fe9f84170b7360e2ebde02f699a\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a6a9e262-173a-439f-8625-12d1f08a2182.png\" alt=\"Estrella roja\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f3ce9d8913206b5041a1aca9601d63ceedf9096e7212166a6b4c671c818a082d0d5e693431ca60eeb013658fe9f84170b7360e2ebde02f699a\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a6a9e262-173a-439f-8625-12d1f08a2182.png\" alt=\"Estrella roja\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f3ce9d8913206b5041a1aca9601d63ceedf9096e7212166a6b4c671c818a082d0d5e693431ca60eeb013658fe9f84170b7360e2ebde02f699a\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/a6a9e262-173a-439f-8625-12d1f08a2182.png\" alt=\"Estrella roja\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f3ce9d8913206b5041a1aca9601d63ceedf9096e7212166a6b4c671c818a082d0d5e693431ca60eeb013658fe9f84170b7360e2ebde02f699a\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/46d7f924-ab68-495f-8992-e1630d9bef98.png\" alt=\"Estrella amarilla\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f3ce9d8913206b5041a1aca9601d63ceedf9096e7212166a6b4c671c818a082d0d5e693431ca60eeb013658fe9f84170b7360e2ebde02f699a\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/46d7f924-ab68-495f-8992-e1630d9bef98.png\" alt=\"Estrella amarilla\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f3ce9d8913206b5041a1aca9601d63ceedf9096e7212166a6b4c671c818a082d0d5e693431ca60eeb013658fe9f84170b7360e2ebde02f699a\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/103d351b-6a82-413f-b645-49dc733eb637.png\" alt=\"Estrella verde\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n<td style=\"width:10%; padding:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f3ce9d8913206b5041a1aca9601d63ceedf9096e7212166a6b4c671c818a082d0d5e693431ca60eeb013658fe9f84170b7360e2ebde02f699a\" style=\"display:block; text-decoration:none\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/103d351b-6a82-413f-b645-49dc733eb637.png\" alt=\"Estrella verde\" width=\"50\" height=\"50\" style=\"display:block; border:0\"/>\n</a></td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"background-color:transparent; min-width:100%\" class=\"x_694853577stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td style=\"padding:0px 0px 25px\" class=\"x_694853577stylingblock-content-wrapper x_694853577camarker-inner\">\n<div style=\"text-align:center\">¡Muchas gracias por tu colaboración!</div>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr>\n\n<td align=\"center\" class=\"x_694853577header\" valign=\"top\">\n<table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td align=\"left\" valign=\"top\">\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width:100%\">\n<tbody>\n<tr>\n<td class=\"x_694853577responsive-td\" valign=\"top\" style=\"width:100%\">\n<table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"min-width:100%\" class=\"x_694853577stylingblock-content-wrapper\">\n<tbody>\n<tr>\n<td class=\"x_694853577stylingblock-content-wrapper x_694853577camarker-inner\">\n<table border=\"0\" width=\"650\" height=\"100\" cellpadding=\"0\" cellspacing=\"0\" class=\"x_694853577container\" align=\"center\">\n<tbody>\n<tr>\n<th align=\"center\" valign=\"middle\" style=\"font-size:10px; font-family:Verdana, Geneva, sans-serif; font-weight:normal; color:rgb(153, 153, 153)\">\n<table width=\"579\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\" class=\"x_694853577container2\">\n<tbody>\n<tr>\n<th width=\"179\" align=\"center\" class=\"x_694853577force-col\">\n<table width=\"170\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\n<tbody>\n<tr>\n<th width=\"28\"></th>\n<th width=\"135\" align=\"left\" style=\"font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal; color:rgb(0, 0, 0)\">\n</th>\n</tr>\n</tbody>\n</table>\n</th>\n<th width=\"179\" align=\"center\" class=\"x_694853577force-col\">\n<table width=\"149\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\n<tbody>\n<tr>\n<th width=\"28\"></th>\n</tr>\n</tbody>\n</table>\n</th>\n<th class=\"x_694853577hideonmobile\" width=\"22\"></th>\n<th width=\"179\" align=\"center\" class=\"x_694853577force-col\">\n<table width=\"148\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\n<tbody>\n<tr>\n<th width=\"28\"></th>\n<th width=\"120\" align=\"left\" style=\"font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal; color:rgb(0, 0, 0)\">\n</th>\n</tr>\n</tbody>\n</table>\n</th>\n</tr>\n</tbody>\n</table>\n</th>\n</tr>\n<tr>\n<th align=\"center\" valign=\"middle\" style=\"font-size:10px; font-family:Verdana, Geneva, sans-serif; font-weight:normal; color:rgb(153, 153, 153)\">\n</th>\n</tr>\n<tr>\n<th align=\"center\" valign=\"top\" style=\"font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n<table width=\"290\" border=\"0\" align=\"center\" cellpadding=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<th width=\"211\" align=\"right\" style=\"font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal; color:rgb(0, 0, 0)\">\n</th>\n</tr>\n</tbody>\n</table>\n</th>\n<th valign=\"top\" bgcolor=\"#C7E7F2\" style=\"background-color:rgb(199, 231, 242); font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n</th>\n</tr>\n<tr>\n<th valign=\"top\" bgcolor=\"#C7E7F2\" style=\"font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n</th>\n</tr>\n<tr>\n<th valign=\"top\" bgcolor=\"#C7E7F2\" style=\"background-color:rgb(199, 231, 242); font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n&nbsp;</th>\n</tr>\n<tr>\n<th valign=\"top\" bgcolor=\"#C7E7F2\" style=\"background-color:rgb(199, 231, 242); font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n<table width=\"235\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\">\n<tbody>\n<tr>\n<th>\n<table border=\"0\" width=\"650\" cellpadding=\"0\" cellspacing=\"0\" align=\"center\" class=\"x_694853577container\">\n<tbody>\n<tr>\n<th align=\"center\" valign=\"top\" style=\"font-size:0; line-height:0; padding:0\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" align=\"center\" style=\"line-height:0; font-size:0\">\n<tbody>\n<tr>\n<th style=\"padding:0 3px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f3f608d3e1d5a159d431765f27df20b09ac0b2cf6c270dfac69ce6ed0ab6deb4568658427667e661f475023962b3218f84a76228e62aa575bc\" title=\"facebook\"><img src=\"https://image.s51.sfmc-content.com/lib/fe3511737364047f771775/m/1/29ad0939-86f5-4634-a329-64c371b42b94.jpg\" width=\"47\" height=\"47\" border=\"0\" alt=\"Facebook\"/>\n</a></th>\n<th style=\"padding:0 3px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f37b3bd54fb69c461aa58ab1f54af03d8c8321ab98dccce0159b03171e4b5aa8197d5571e451bb5326e9f7ba198c145592acb5e13d6d9e27c2\" title=\"X\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/841e5412-f2ec-49b8-889b-89275c7d90cc.png\" width=\"47\" height=\"47\" border=\"0\" alt=\"Twitter\"/>\n</a></th>\n<th style=\"padding:0 3px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f3eb5dbcc767201dfa734b725b79c160bf585d010996a9ac19b85b5ce1f00563c830f86555d7c03e1ed234297432d76b060dc480d3f357035b\" title=\"instagram\"><img src=\"https://image.s51.sfmc-content.com/lib/fe3511737364047f771775/m/1/6deba492-2ce1-42ed-9abc-c2356361d036.jpg\" width=\"47\" height=\"47\" border=\"0\" alt=\"Instagram\"/>\n</a></th>\n<th style=\"padding:0 3px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f372b9c2d64f99da7f48c68e2ce11f9ae3b11d0a892efc35d208db7b8d23b35ba58020c835dc0f8c53c0a54a55f2646b00a4dda71d65ad1ca5\" title=\"linkedin\"><img src=\"https://image.s51.sfmc-content.com/lib/fe3511737364047f771775/m/1/672c0ffb-0bd2-40e3-a5ba-a2cc18d69aef.jpg\" width=\"47\" height=\"47\" border=\"0\" alt=\"LinkedIn\"/>\n</a></th>\n<th style=\"padding:0 3px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f339d8b80f8daa77afab0df60047c05f45df1e842a25f5109e77b5ce045297f72465a4e727dda7241a9eb825c4fec086b7c4ebbe2f89af2ec0\" title=\"youtube\"><img src=\"https://image.s51.sfmc-content.com/lib/fe3511737364047f771775/m/1/e7b713dd-6274-41ee-82b9-baf198adbf0b.jpg\" width=\"47\" height=\"47\" border=\"0\" alt=\"YouTube\"/>\n</a></th>\n<th style=\"padding:0 3px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f335f84006cc6d35bebc1a56186f6d0e39736453a5dcc7a640b1315632ace00e081f00a377dd0b000cd6934ccc274c52d1355d9bfccc1f8173\" title=\"tiktok\"><img src=\"https://image.comunicaciones.gls-spain.com/lib/fe3511737364047f771775/m/1/505d4088-dd2b-4fc8-a958-422a8b09a97e.jpg\" width=\"47\" height=\"47\" border=\"0\" alt=\"TikTok\"/>\n</a></th>\n</tr>\n</tbody>\n</table>\n</th>\n</tr>\n</tbody>\n</table>\n</th>\n</tr>\n<tr>\n<th valign=\"top\" bgcolor=\"#C7E7F2\" style=\"background-color:rgb(199, 231, 242); padding:10px 0 0 0; font-size:10px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n<em>Copyright © GLS Spain, Todos los derechos reservados.</em> </th>\n</tr>\n<tr>\n<th valign=\"top\" bgcolor=\"#C7E7F2\" style=\"background-color:rgb(199, 231, 242); font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n&nbsp;</th>\n</tr>\n<tr>\n<th valign=\"top\" bgcolor=\"#C7E7F2\" style=\"background-color:rgb(199, 231, 242); font-size:10px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://click.comunicaciones.gls-spain.com/?qs=0522a2198bbc54f30b5ae82757163b5e61704cd2ff770d39f2b5650d52206fa19292090529221a52253fb061202484eb8d451474cc480911c4bcc4a7eef22c83\"><em>www.gls-group.com/ES/</em></a></th>\n</tr>\n<tr>\n<th valign=\"top\" bgcolor=\"#C7E7F2\" style=\"background-color:rgb(199, 231, 242); font-size:12px; font-family:Verdana, Geneva, sans-serif; font-weight:normal\">\n&nbsp;</th>\n</tr>\n</tbody>\n</table>\n</th>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr>\n<td valign=\"top\"></td>\n</tr>\n</tbody>\n</table>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:&quot;Calibri&quot;; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br/>\n<p></p>\n</div>",
  "display_key": {
    "value": "28694",
    "display_value": "28694"
  },
  "due_by_time": {
    "value": "1757925295205",
    "display_value": "Sep 15, 2025 10:34 AM"
  },
  "is_reopened": false,
  "maintenance": null,
  "subcategory": null,
  "created_time": {
    "value": "1757493293735",
    "display_value": "Sep 10, 2025 10:34 AM"
  },
  "deleted_time": null,
  "is_escalated": false,
  "request_type": {
    "id": "10918000000010007",
    "name": "Incidencia"
  },
  "time_elapsed": "0",
  "assigned_time": null,
  "resolved_time": null,
  "completed_time": null,
  "responded_time": {
    "value": "1757497093575",
    "display_value": "Sep 10, 2025 11:38 AM"
  },
  "approval_status": null,
  "has_attachments": false,
  "unreplied_count": 0,
  "last_updated_time": {
    "value": "1757497093575",
    "display_value": "Sep 10, 2025 11:38 AM"
  },
  "linked_to_request": null,
  "is_service_request": false,
  "completed_by_denial": false,
  "email_ids_to_notify": [],
  "has_linked_requests": false,
  "notification_status": null,
  "cancel_flag_comments": null,
  "cancellation_requested": false,
  "is_first_response_overdue": false,
  "request_template_task_ids": [],
  "workflow_instance_details": null,
  "entity_instance_properties": [],
  "first_response_due_by_time": {
    "value": "1757666094470",
    "display_value": "Sep 12, 2025 10:34 AM"
  },
  "request_template_checklist_ids": []
}