#28592 · Revisión compras Chloe Sendín
ID interno: 10918000008922591
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Data
Subcategoría
Informe
Tipo
Petición
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Petición
Creado
6/9/25, 9:28
Resuelto
8/9/25, 10:42
Actualizado
10/9/25, 11:13
Asignado
Sep 8, 2025 08:45 AM
Respondido
Sep 8, 2025 12:41 PM
Completado
Sep 10, 2025 01:13 PM
First resp. due
—
Due by
—
Tiempo de resolución
49.2 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc De Mena
Descripción
Buenas días,
Nos podéis ayudar con lo siguiente?
Queremos hacer un seguimiento del perfil de Chloe Sendín de la tienda de Illa de las compras realizadas con su usuario de clienta y descuento de staff.
Ella misma nos ha avisado y preguntado si es posible revisarlo, simplemente queremos confirmar si tiene compras realizadas en otra tienda de Brownie que no sea Illa para poder hacer un seguimiento.
Hemos revisado de inicio en el TPV de tienda pero sólo tenemos acceso a ventas realizadas en la misma tienda y no se pueden ver las realizadas en otros puntos de venta.
Podrías por favor enviarnos un listado de todas las compras realizas con su usuario?
Os adjunto sus datos:
-Chloe Sendín
-Tlf: 747740374
Muchas gracias.
|
Maria Perez |
C/ Castanyer 29 |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a
la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,
rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona
o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos
que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.
|
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Resolución
Enviada la información
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_917676586890037506_parse_5261522854190356566\">\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\nBuenas días,</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\nNos podéis ayudar con lo siguiente?</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\nQueremos hacer un seguimiento del perfil de Chloe Sendín de la tienda de Illa de las compras realizadas con su usuario de clienta y descuento de staff.</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\nElla misma nos ha avisado y preguntado si es posible revisarlo, simplemente queremos confirmar si tiene compras realizadas en otra tienda de Brownie que no sea Illa para poder hacer un seguimiento.</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\nHemos revisado de inicio en el TPV de tienda pero sólo tenemos acceso a ventas realizadas en la misma tienda y no se pueden ver las realizadas en otros puntos de venta.</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\nPodrías por favor enviarnos un listado de todas las compras realizas con su usuario?</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\nOs adjunto sus datos:</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\n<b>-Chloe Sendín</b></div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\n<b>-Tlf: 747740374</b></div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\n<br/>\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\nMuchas gracias.</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_1831808142elementToProof\">\n<br/>\n</div>\n<div id=\"x_1831808142Signature\">\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br/>\n</p>\n<table style=\"width:500px; border-collapse:collapse; border-spacing:0px\" cellpadding=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\">\n<p style=\"margin-top:1em; margin-bottom:1em; font-size:9pt\"><span style=\"font-weight:bolder\">Maria Perez</span><br/>\n<br/>\n<br/>\n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink OWAAutoLink\" id=\"x_1831808142OWAa575d1b7-6cc4-8b8f-88e8-ee93fa295295\" href=\"https://www.facebook.com/browniespain\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5986355&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink OWAAutoLink\" id=\"x_1831808142OWA014fde77-fb21-fd24-1866-dc22d414a9c5\" href=\"https://instagram.com/browniespain\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5986356&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink OWAAutoLink\" id=\"x_1831808142OWAc15f555e-8388-dbeb-9092-08bc21d28496\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5986357&ACTION=FILE\"/></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink OWAAutoLink\" id=\"x_1831808142OWA5b217a6b-166a-814d-20ff-4e4db4d04ea2\" href=\"https://es.linkedin.com/company/brownie\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5986358&ACTION=FILE\"/></a></p>\n</td>\n<td style=\"border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:270px\">\n<p style=\"margin-top:1em; margin-bottom:1em; font-size:9pt\"><span style=\"color:rgb(61, 61, 63)\">C/ Castanyer 29<br/>\n08022 - Barcelona, Spain<br/>\n+34 932 377 066<br/>\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(61, 61, 63); margin-top:0px; margin-bottom:0px\" class=\"x_1831808142OWAAutoLink\" id=\"x_1831808142OWA8099ac84-94f2-477e-2940-9963ab69c2ba\">\n660039243</a><br/>\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\" class=\"x_1831808142OWAAutoLink\" id=\"x_1831808142OWA40bbd98b-2a9c-eb2d-8c83-bdadf6acabb2\" href=\"http://www.browniespain.com/\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"vertical-align:middle; width:500px\" colspan=\"2\">\n<p style=\"margin-top:1em; margin-bottom:1em; font-size:9pt\"><img style=\"margin-top:0px; margin-bottom:0px\" alt=\"FIRMA_CORPORATIVA_MAIL_20250828.jpg\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5986359&ACTION=FILE\"/> \n </p>\n</td>\n</tr>\n<tr>\n<td style=\"text-align:justify; vertical-align:top; color:rgb(186, 186, 186); width:500px\" colspan=\"2\">\n<div style=\"text-align:justify; font-size:6pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a\n la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,\n rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona\n o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.<br/>\n<br/>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n</div>",
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