#28507 · Mercancía 03/09/2025
ID interno: 10918000008870039
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Replicaciones
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
3/9/25, 12:54
Resuelto
4/9/25, 12:42
Actualizado
6/9/25, 13:11
Asignado
Sep 3, 2025 03:38 PM
Respondido
Sep 4, 2025 02:41 PM
Completado
Sep 6, 2025 03:11 PM
First resp. due
Sep 4, 2025 02:54 PM
Due by
Sep 5, 2025 02:54 PM
Tiempo de resolución
23.8 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Hola,
La mercancía del día de hoy no se encuentra en stock en nuestra tienda.
¿Puedes ayudarnos?
Dejo adjunto el documento de mercancía.
Gracias.
Un saludo,
Matilde Maciel
Resolución
Hola,
Ya se ha solucionado la incidencia con el stock,.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Ya se ha solucionado la incidencia con el stock,.</span></span></b><br/></div><div><br/></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo. <br/>Sergio.</span></span></b><br/></div></div>",
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