#28329 · Correo Mandri
ID interno: 10918000008762945
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
28/8/25, 6:08
Resuelto
28/8/25, 6:59
Actualizado
30/8/25, 7:08
Asignado
Aug 28, 2025 08:15 AM
Respondido
Aug 28, 2025 08:59 AM
Completado
Aug 30, 2025 09:08 AM
First resp. due
Aug 29, 2025 08:08 AM
Due by
Sep 1, 2025 08:08 AM
Tiempo de resolución
0.9 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
A la tienda de Mandri se le ha desconfigurado el correo, me comenta Ana que no puede entrar ya que le solicita la contraseña de nuevo.
No ayudáis a restaurarlo?
Muchas gracias!
|
Maria Perez |
C/ Castanyer 29 |
|
|
|
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a
la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,
rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona
o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos
que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.
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Resolución
Ticket cerrado.
JSON crudo (detalle completo)
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font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_840081926elementToProof\">\nNo ayudáis a restaurarlo?</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_840081926elementToProof\">\n<br />\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\" class=\"x_840081926elementToProof\">\nMuchas gracias!</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div id=\"x_840081926Signature\">\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br />\n</p>\n<table style=\"width:500px; border-collapse:collapse; border-spacing:0px\" cellpadding=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\">\n<p style=\"margin-top:1em; margin-bottom:1em; font-size:9pt\"><span style=\"font-weight:bolder\">Maria Perez</span><br />\n<br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink\" href=\"https://www.facebook.com/browniespain\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869771&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink\" href=\"https://instagram.com/browniespain\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869772&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869773&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"margin-top:0px; margin-bottom:0px\" class=\"x_socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" height=\"18\" width=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869774&ACTION=FILE\"></a></p>\n</td>\n<td style=\"border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:270px\">\n<p style=\"margin-top:1em; margin-bottom:1em; font-size:9pt\"><span style=\"color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(61, 61, 63); margin-top:0px; margin-bottom:0px\">\n660039243</a><br />\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\" href=\"http://www.browniespain.com/\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"vertical-align:middle; width:500px\" colspan=\"2\">\n<p style=\"margin-top:1em; margin-bottom:1em; font-size:9pt\"><img style=\"margin-top:0px; margin-bottom:0px\" alt=\"FIRMA CORPORATIVA MAIL_OK.jpg\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869775&ACTION=FILE\"> \n </p>\n</td>\n</tr>\n<tr>\n<td style=\"text-align:justify; vertical-align:top; color:rgb(186, 186, 186); width:500px\" colspan=\"2\">\n<div style=\"text-align:justify; font-size:6pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a\n la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,\n rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona\n o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.<br />\n<br />\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n</div>",
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