#28265 · Ordenador Mac
ID interno: 10918000008762151
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Pc's
Tipo
Petición
Canal
SLA
—
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Petición
Creado
26/8/25, 6:53
Resuelto
—
Actualizado
26/8/25, 6:58
Asignado
—
Respondido
Aug 26, 2025 08:58 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Ayer llamé a Marc y ha venido esta mañana a mirar el ordenador.
En bastantes ocasiones me va muy muy muy lento. Lo ha estado mirando y ha instalado y hecho cosas, y hemos quedado en que probaremos a ver qué tal con lo que ha hecho.
Gracias!
|
Ariadna Fernandez |
C/ Castanyer 29 |
|
|
|
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
|
|
Ariadna Fernandez |
C/
Castanyer 29 |
| La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. | |
Resolución
Llamó directamente a Marc de Mac
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_7652845873159076935_parse_8439799234097836311\">\n<div class=\"x_327052418WordSection1\">\n<p class=\"MsoNormal\"><span>Ayer llamé a Marc y ha venido esta mañana a mirar el ordenador.<br />\nEn bastantes ocasiones me va muy muy muy lento. Lo ha estado mirando y ha instalado y hecho cosas, y hemos quedado en que probaremos a ver qué tal con lo que ha hecho.</span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\"><span>Gracias!</span></p>\n<p class=\"MsoNormal\"> </p>\n<table class=\"x_327052418MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Ariadna Fernandez</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Graphic<span class=\"x_327052418apple-converted-space\"> </span>&<span class=\"x_327052418apple-converted-space\"> </span>Art Designer</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" title=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; color:purple; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869240&ACTION=FILE\" alt=\"Imagen\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" title=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; color:purple; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869241&ACTION=FILE\" alt=\"Imagen\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" title=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; color:purple; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869242&ACTION=FILE\" alt=\"Imagen\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" title=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; color:purple; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869243&ACTION=FILE\" alt=\"Imagen\"></span></a><span style=\"color:rgb(33, 33, 33)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid windowtext 1pt; padding:0cm 0cm 0cm 15pt; border-color:currentcolor currentcolor currentcolor rgb(61, 61, 63)\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:purple\">+34 932 377 066</span></a><br />\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\" title=\"tel:\"><span style=\"color:rgb(61, 61, 63)\">108</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" title=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"color:rgb(33, 33, 33)\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt; color:rgb(33, 33, 33)\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869244&ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL_OK.jpg\"> <span class=\"x_327052418apple-converted-space\"> </span> <span class=\"x_327052418apple-converted-space\"> </span> </span><span style=\"color:rgb(33, 33, 33)\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos\n por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición\n a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico<span class=\"x_327052418apple-converted-space\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\"><span style=\"color:purple\">personal@browniespain.com</span></a><span class=\"x_327052418apple-converted-space\"> </span>Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span><span style=\"font-size:10pt; color:rgb(33, 33, 33)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"> </p>\n</div>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\">\n </p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\">\n</p>\n<table style=\"WIDTH:500px\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:230px; COLOR:rgb(61, 61, 63)\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt\"><strong style=\"FONT-SIZE:9pt\">Ariadna Fernandez</strong></span><br />\n<span style=\"FONT-SIZE:8pt\">Graphic & Art Designer</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_327052418socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_327052418socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869245&ACTION=FILE\" width=\"18\" height=\"18\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_327052418socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_327052418socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869246&ACTION=FILE\" width=\"18\" height=\"18\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_327052418socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_327052418socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869247&ACTION=FILE\" width=\"18\" height=\"18\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_327052418socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_327052418socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869248&ACTION=FILE\" width=\"18\" height=\"18\"></a></p>\n</td>\n<td style=\"FONT-SIZE:10pt; FONT-FAMILY:Arial; WIDTH:270px; PADDING-LEFT:20px; BORDER-LEFT:rgb(61, 61, 63) 1px solid\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\"><span style=\"COLOR:rgb(0, 0, 0)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\">C/\n Castanyer 29<br />\n08022 - Barcelona, Spain</span></span></span><br />\n</span>+34 932 377 066<br />\n</span><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\">+34 <a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE:9pt; TEXT-DECORATION:none; COLOR:rgb(61, 61, 63)\">108</a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE:9pt; COLOR:rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:500px\" valign=\"middle\" colspan=\"2\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\" title=\"\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\"></a><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5869249&ACTION=FILE\" border=\"0\" alt=\"FIRMA CORPORATIVA MAIL_OK.jpg\" style=\"font-family:Arial; font-size:9pt\"> \n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"></a> </p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE:6pt; FONT-FAMILY:Arial; WIDTH:500px; COLOR:rgb(186, 186, 186); TEXT-ALIGN:justify\" valign=\"top\" colspan=\"2\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br />\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:Arial; MARGIN-TOP:0px\">\n</p>\n</div>",
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