#28223 · Televisión
ID interno: 10918000008736265
Estado
Cerrada
Prioridad
Normal
Urgencia
Normal
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Nedap
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 2 - Técnico interno
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
23/8/25, 8:56
Resuelto
27/8/25, 7:56
Actualizado
29/8/25, 8:08
Asignado
Aug 25, 2025 10:30 AM
Respondido
Aug 25, 2025 10:33 AM
Completado
Aug 29, 2025 10:08 AM
First resp. due
Aug 27, 2025 05:10 PM
Due by
Aug 28, 2025 05:10 PM
Tiempo de resolución
95.0 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc Giné
Descripción
Buenos días,
En Eci Málaga no se conecta la televisión que hay detrás de la caja. Aparecen unas letras pero no las imágenes
Muchas gracias
Resolución
Se restableció el servicio de la pantalla. Cerramos caso.
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