#28135 · Acceso a cámaras

ID interno: 10918000008658799

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Estado

Cerrada

Prioridad

Normal

Urgencia

Normal

Impacto

Afecta a un Grupo

Categoría

Hardware

Subcategoría

CCTV

Tipo

Petición

Canal

CAU

SLA

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Javier González

Técnico

Marc Giné

Departamento

Distribución

Request Type

Petición

Creado

19/8/25, 12:19

Resuelto

20/8/25, 10:03

Actualizado

26/8/25, 12:22

Asignado

Aug 19, 2025 03:32 PM

Respondido

Aug 20, 2025 12:02 PM

Completado

Aug 22, 2025 12:05 PM

First resp. due

Due by

Tiempo de resolución

21.7 h

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Marc Giné

Descripción

Hola Marc G,

 

Te adjunto un organigrama con las personas que tienen que tener acceso a cámaras y a que tiendas.

 

Es muy importante, que empecemos a trabajar estos permisos con cautela, y SOLO daremos permisos a las AM que vean las tiendas que gestionan directamente.

 

En época de vacaciones y sustituciones lo ideal seria ampliar los permisos para que puedan ver las tiendas que están cubriendo, pero con siempre para esos periodos y con mi ok.

 

Es posible?

 

 

Gracias

Javier Gonzalez
Head of Retail

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 618471667
www.browniespain.com

FIRMA CORPORATIVA MAIL_OK.jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

Resolución

Hola Javier,

Hecho, repasado el listado y corregido a esas AM's que tenían permisos de mas. 

Saludos,
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    "content": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;Zoho Puvi&quot;, Roboto, sans-serif; font-size:13px\"><div>Hola Javier,<br /></div><div><br /></div><div>Hecho, repasado el listado y corregido a esas AM's que tenían permisos de mas.&nbsp;<br /></div><div><br /></div><div>Saludos,<br /></div></div>",
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_9122688793315307709_parse_147372058329166635\">\n<div class=\"x_316339467WordSection1\">\n<p class=\"MsoNormal\">Hola Marc G, </p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Te adjunto un organigrama con las personas que tienen que tener acceso a cámaras y a que tiendas.\n</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Es muy importante, que empecemos a trabajar estos permisos con cautela, y SOLO daremos permisos a las AM que vean las tiendas que gestionan directamente.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">En época de vacaciones y sustituciones lo ideal seria ampliar los permisos para que puedan ver las tiendas que están cubriendo, pero con siempre para esos periodos y con mi ok.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Es posible?</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Gracias<span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\"></span></p>\n<table class=\"x_316339467MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Javier Gonzalez</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Head of Retail</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5784974&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5784975&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5784976&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5784977&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">618471667</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9083in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5784978&amp;ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL_OK.jpg\">&nbsp; &nbsp; &nbsp;&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"> </span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento\n de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>",
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