#28113 · RV: EXT: Tráficos semama
ID interno: 10918000008658461
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Power BI
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Distribución
Request Type
Incidencia
Creado
19/8/25, 7:14
Resuelto
20/8/25, 7:37
Actualizado
22/8/25, 8:05
Asignado
Aug 19, 2025 09:48 AM
Respondido
Aug 19, 2025 11:55 AM
Completado
Aug 22, 2025 10:05 AM
First resp. due
Aug 21, 2025 08:55 AM
Due by
Aug 22, 2025 08:55 AM
Tiempo de resolución
24.4 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc De Mena
Descripción
Buenos días
Aprovecho este correo para confirmar que seguimos sin ver datos de afluencia de la ROCA de la semana anterior (solo tenemos lunes).
Y tampoco vemos datos de afluencia de algunas propias de ayer:
Como aeropuerto, Rambla, Zaragoza independencia…
Por favor, nos dais visibilidad de cuando podremos consultar el dato?
Gracias
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C/ Castanyer 29 |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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De: Sara Conejo Perez <SConejo@valueretail.com>
Enviado el: lunes, 18 de agosto de 2025 14:10
Para: Maria Perez <maria.perez@browniespain.com>
CC: Javier Gonzalez <javier.gonzalez@browniespain.com>
Asunto: RV: EXT: Tráficos semama
Buenos días,
Para vuestra información, por si podemos agilizar
Muchas gracias
---------------------------------------------------------------
Sara Conejo
Retail Manager La Roca Village
Value Retail Management Spain S.L.U
Phone : +34 689 369 727
www.TheBicesterCollection.com
www.ValueRetail.com
---------------------------------------------------------------
De: La Roca <laroca@browniespain.com>
Enviado el: lunes, 18 de agosto de 2025 13:56
Para: Sara Conejo Perez <SConejo@valueretail.com>
Asunto: RE: EXT: Tráficos semama
Buenas tardes,
Somos consientes de ello, ya hemos dejado en comentarios que no esta funcionando y que se ha avisado al servicio técnico, estamos esperando a que nos digan algo.
Un saludo,
Rafaela.
La Roca Village
Brownie Spain
De: Sara Conejo Perez <SConejo@valueretail.com>
Enviado: lunes, 18 de agosto de 2025 10:28
Para: La Roca <laroca@browniespain.com>
Cc: Maria Perez <maria.perez@browniespain.com>; Maria Perez <maria.perez@browniespain.com>
Asunto: EXT: Tráficos semama
Buenos dias,
¿Me falta tráfico de cada día de semana pasada en el sistema, podéis subirlas?
Gracias
---------------------------------------------------------------
Sara Conejo
Retail Manager La Roca Village
Value Retail Management Spain S.L.U
Phone : +34 689 369 727
www.TheBicesterCollection.com
www.ValueRetail.com
---------------------------------------------------------------
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_7126419861493096988_parse_6334754337422253683\">\n<div class=\"x_2033968628WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Buenos días</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Aprovecho este correo para confirmar que seguimos sin ver datos de afluencia de la ROCA de la semana anterior (solo tenemos lunes).</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Y tampoco vemos datos de afluencia de algunas propias de ayer:</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Como aeropuerto, Rambla, Zaragoza independencia…</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Por favor, nos dais visibilidad de cuando podremos consultar el dato?</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\"><img width=\"849\" height=\"653\" style=\"width:8.8416in; height:6.8in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5784636&ACTION=FILE\"></span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Gracias</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<div>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<table class=\"x_2033968628MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Javier Gonzalez</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Head of Retail</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5784637&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5784638&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5784639&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5784640&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">08022 - Barcelona, Spain</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+34 932 377 066</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+34 </span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">618471667</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9083in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5784641&ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL_OK.jpg\"></span><span style=\"font-size:9pt\"> </span><span style=\"font-size:9pt\">\n</span><span style=\"font-size:9pt\"> </span><span style=\"font-size:9pt\"> </span>\n<span style=\"font-size:9pt\"> </span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"> </span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento\n de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\">De:</span></b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"> Sara Conejo Perez <SConejo@valueretail.com>\n<br />\n<b>Enviado el:</b> lunes, 18 de agosto de 2025 14:10<br />\n<b>Para:</b> Maria Perez <maria.perez@browniespain.com><br />\n<b>CC:</b> Javier Gonzalez <javier.gonzalez@browniespain.com><br />\n<b>Asunto:</b> RV: EXT: Tráficos semama </span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Buenos días,</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Para vuestra información, por si podemos agilizar</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Muchas gracias\n</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<div>\n<p class=\"MsoNormal\"><span lang=\"FR\" style=\"font-size:11pt\">---------------------------------------------------------------</span></p>\n<p class=\"MsoNormal\"><span lang=\"FR\" style=\"font-size:11pt\">Sara Conejo</span></p>\n<p class=\"MsoNormal\"><span lang=\"FR\" style=\"font-size:11pt\">Retail Manager La Roca Village</span></p>\n<p class=\"MsoNormal\"><span lang=\"FR\" style=\"font-size:11pt\">Value Retail Management Spain S.L.U</span></p>\n<p class=\"MsoNormal\"><span lang=\"FR\" style=\"font-size:11pt\">Phone : +34 689 369 727</span></p>\n<p class=\"MsoNormal\"><span lang=\"FR\" style=\"font-size:11pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:SConejo@ValueRetail.com\"><span style=\"color:rgb(5, 99, 193)\">SConejo@ValueRetail.com</span></a></span></p>\n<p class=\"MsoNormal\"><span lang=\"NL\" style=\"font-size:11pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.thebicestercollection.com/\"><span lang=\"FR\" style=\"color:rgb(5, 99, 193)\">www.TheBicesterCollection.com</span></a></span><span lang=\"FR\" style=\"font-size:11pt\"><br />\n</span><span lang=\"NL\" style=\"font-size:11pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.valueretail.com/\"><span lang=\"FR\" style=\"color:rgb(5, 99, 193)\">www.ValueRetail.com</span></a>\n</span></p>\n<p class=\"MsoNormal\"><span lang=\"NL\" style=\"font-size:11pt\">---------------------------------------------------------------</span></p>\n</div>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\">De:</span></b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"> La Roca <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:laroca@browniespain.com\">laroca@browniespain.com</a>>\n<br />\n<b>Enviado el:</b> lunes, 18 de agosto de 2025 13:56<br />\n<b>Para:</b> Sara Conejo Perez <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:SConejo@valueretail.com\">SConejo@valueretail.com</a>><br />\n<b>Asunto:</b> RE: EXT: Tráficos semama </span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Buenas tardes,</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Somos consientes de ello, ya hemos dejado en comentarios que no esta funcionando y que se ha avisado al servicio técnico, estamos esperando a que nos digan algo.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Un saludo,</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Rafaela.</span></p>\n</div>\n<div id=\"x_2033968628Signature\">\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\"> </span></p>\n</div>\n<p class=\"x_2033968628elementtoproof\"><b><span style=\"font-size:16pt; color:rgb(47, 84, 150)\">La Roca Village</span></b></p>\n<p class=\"x_2033968628elementtoproof\"><b><span style=\"font-size:16pt; color:rgb(47, 84, 150)\">Brownie Spain</span></b></p>\n<p class=\"x_2033968628elementtoproof\"><b><span style=\"font-size:16pt; color:rgb(47, 84, 150)\"> </span></b></p>\n</div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align:center\">\n<hr>\n</div>\n<div id=\"x_2033968628divRplyFwdMsg\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif; color:black\">De:</span></b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif; color:black\"> Sara Conejo Perez <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:SConejo@valueretail.com\">SConejo@valueretail.com</a>><br />\n<b>Enviado:</b> lunes, 18 de agosto de 2025 10:28<br />\n<b>Para:</b> La Roca <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:laroca@browniespain.com\">laroca@browniespain.com</a>><br />\n<b>Cc:</b> Maria Perez <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:maria.perez@browniespain.com\">maria.perez@browniespain.com</a>>; Maria Perez <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:maria.perez@browniespain.com\">maria.perez@browniespain.com</a>><br />\n<b>Asunto:</b> EXT: Tráficos semama </span></p>\n<div>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>\n<div>\n<div>\n<p class=\"x_2033968628xmsonormal\"><span lang=\"FR\">Buenos dias,</span></p>\n<p class=\"x_2033968628xmsonormal\"><span lang=\"FR\"> </span></p>\n<p class=\"x_2033968628xmsonormal\">¿Me falta tráfico de cada día de semana pasada en el sistema, podéis subirlas?</p>\n<p class=\"x_2033968628xmsonormal\"> </p>\n<p class=\"x_2033968628xmsonormal\">Gracias </p>\n<p class=\"x_2033968628xmsonormal\"> </p>\n<p class=\"x_2033968628xmsonormal\"><span lang=\"FR\">---------------------------------------------------------------</span></p>\n<p class=\"x_2033968628xmsonormal\"><span lang=\"FR\">Sara Conejo</span></p>\n<p class=\"x_2033968628xmsonormal\"><span lang=\"FR\">Retail Manager La Roca Village</span></p>\n<p class=\"x_2033968628xmsonormal\"><span lang=\"FR\">Value Retail Management Spain S.L.U</span></p>\n<p class=\"x_2033968628xmsonormal\"><span lang=\"FR\">Phone : +34 689 369 727</span></p>\n<p class=\"x_2033968628xmsonormal\"><span lang=\"FR\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:SConejo@ValueRetail.com\"><span style=\"color:rgb(5, 99, 193)\">SConejo@ValueRetail.com</span></a></span></p>\n<p class=\"x_2033968628xmsonormal\"><span lang=\"NL\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.thebicestercollection.com/\"><span lang=\"FR\" style=\"color:rgb(5, 99, 193)\">www.TheBicesterCollection.com</span></a></span><span lang=\"FR\"><br />\n</span><span lang=\"NL\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.valueretail.com/\"><span lang=\"FR\" style=\"color:rgb(5, 99, 193)\">www.ValueRetail.com</span></a>\n</span></p>\n<p class=\"x_2033968628xmsonormal\"><span lang=\"NL\">---------------------------------------------------------------</span></p>\n<p class=\"x_2033968628xmsonormal\"> </p>\n</div>\n<div style=\"border:solid rgb(156, 101, 0) 1pt; padding:2pt 2pt 2pt 2pt\">\n<p class=\"MsoNormal\" style=\"line-height:12pt; background:rgb(255, 235, 156)\"><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:black\"> Este correo electrónico\n se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</span></p>\n</div>\n<p class=\"MsoNormal\"> </p>\n</div>\n<div style=\"border:solid rgb(156, 101, 0) 1pt; padding:2pt 2pt 2pt 2pt\">\n<p class=\"MsoNormal\" style=\"line-height:12pt; background:rgb(255, 235, 156)\"><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:black\"> Este correo electrónico\n se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</span></p>\n</div>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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