#28092 · INVENTARIO
ID interno: 10918000008658245
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Procedimientos LSRetail
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
18/8/25, 10:07
Resuelto
19/8/25, 8:14
Actualizado
21/8/25, 9:04
Asignado
Aug 18, 2025 12:23 PM
Respondido
Aug 19, 2025 10:14 AM
Completado
Aug 21, 2025 11:04 AM
First resp. due
Aug 19, 2025 12:07 PM
Due by
Aug 20, 2025 12:07 PM
Tiempo de resolución
22.1 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días;
Hemos detectado que en esté inventario y el anterior nos salen negativos que cuando estamos haciéndolo no nos aparecen, una vez finalizamos e imprimimos las diferencias nos salen nuevos y nos sabemos el porqué. Está semana hemos tenido 12 artículos que mientras lo estábamos haciendo no nos figuraba como negativos y luego sí.
No sabemos si esto está pasando en alguna tienda.
Con cualquier cosa nos comentáis y quedamos a la espera.
Saludos y gracias
Eli
Resolución
INVENTARIO
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