#28021 · Feedback APP - Reposición Eci Diagonal
ID interno: 10918000008640561
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tiendas
Request Type
Incidencia
Creado
13/8/25, 10:46
Resuelto
—
Actualizado
13/8/25, 11:56
Asignado
—
Respondido
Aug 13, 2025 01:56 PM
Completado
—
First resp. due
Aug 14, 2025 12:46 PM
Due by
Aug 18, 2025 12:46 PM
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenos días,
Primero de todo, perdón por la tardanza de este mail.
Hemos estado investigando la nueva App de ventas NEDAP y queríamos comentar un par de puntos;
Como cosas positivas, creemos que tiene una funcionalidad de 10 a la hora de hacer reposiciones en tienda, nos puede facilitar mucho a la hora de agilizar esta tarea, sobre todo cuando el volumen de venta sea elevado.
Esta bien que las franjas horarias vayan de hora en hora, lo veo suficiente. Pero como opinión personal, a parte estaría bien tener la opción de agrupar las franjas para reposiciones grandes de una tarde o incluso un día entero sin tener que desglosar la reposición.
El hecho de que el producto aparezca con una fotografía del mismo, esta genial. También hemos visto que por ahora, no hay errores en las referencias y tallas que indica el sistema.
Respeta de forma correcta los intervalos de tiempo, hemos comprobado las ventas y coinciden. También se cargan las ventas rápidamente.
Como punto de mejora, la App sería mucho más útil si pudiéramos revisar las ventas del día anterior, filtrando a parte de por horas, por fecha. Así si algún día al cierre, ha faltado alguna cosita por reponer, a primera hora podemos hacerlo.
La App a simple vista parece muy sencilla y sin complicaciones, la única duda que me ha generado es el significado de los dos circulitos que indican las letras A y T. Entiendo que la T significa total (stock que tenemos disponible en tienda), ¿pero la letra A? En caso que indique stock de almacén, no corresponde con la realidad.
Quedamos a la espera de indicaciones para la correcta utilización de la App.
Gracias y un saludo,
Maria Delmás
Resolución
No es un soporte
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"name": "Marc De Mena",
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"job_title": "IT Manager",
"last_name": "De Mena Tomé",
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_7179870046599448598_parse_3388497141857822659\">\n<div class=\"x_810915161WordSection1\">\n<p class=\"MsoNormal\">Buenos días, </p>\n<p class=\"MsoNormal\">Primero de todo, perdón por la tardanza de este mail. </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Hemos estado investigando la nueva App de ventas NEDAP y queríamos comentar un par de puntos;</p>\n<p class=\"MsoNormal\">Como cosas positivas, creemos que tiene una funcionalidad de 10 a la hora de hacer reposiciones en tienda, nos puede facilitar mucho a la hora de agilizar esta tarea, sobre todo cuando el volumen de venta sea elevado.\n</p>\n<p class=\"MsoNormal\">Esta bien que las franjas horarias vayan de hora en hora, lo veo suficiente. Pero como opinión personal, a parte estaría bien tener la opción de agrupar las franjas para reposiciones grandes de una tarde o incluso un día entero sin tener\n que desglosar la reposición. </p>\n<p class=\"MsoNormal\">El hecho de que el producto aparezca con una fotografía del mismo, esta genial. También hemos visto que por ahora, no hay errores en las referencias y tallas que indica el sistema.\n</p>\n<p class=\"MsoNormal\">Respeta de forma correcta los intervalos de tiempo, hemos comprobado las ventas y coinciden. También se cargan las ventas rápidamente. </p>\n<p class=\"MsoNormal\">Como punto de mejora, la App sería mucho más útil si pudiéramos revisar las ventas del día anterior, filtrando a parte de por horas, por fecha. Así si algún día al cierre, ha faltado alguna cosita por reponer, a primera hora podemos hacerlo.\n</p>\n<p class=\"MsoNormal\">La App a simple vista parece muy sencilla y sin complicaciones, la única duda que me ha generado es el significado de los dos circulitos que indican las letras A y T. Entiendo que la T significa total (stock que tenemos disponible en tienda),\n ¿pero la letra A? En caso que indique stock de almacén, no corresponde con la realidad.\n</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Quedamos a la espera de indicaciones para la correcta utilización de la App.\n</p>\n<p class=\"MsoNormal\">Gracias y un saludo, </p>\n<p class=\"MsoNormal\">Maria Delmás </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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