#28000 · RV: EXT: SAFT Cascais | Brownie
ID interno: 10918000008640279
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Procedimientos BC
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Administración
Request Type
Incidencia
Creado
13/8/25, 6:05
Resuelto
1/10/25, 15:03
Actualizado
3/10/25, 15:23
Asignado
Aug 19, 2025 08:57 AM
Respondido
Aug 13, 2025 10:34 AM
Completado
Oct 3, 2025 05:23 PM
First resp. due
Aug 22, 2025 12:23 PM
Due by
Aug 25, 2025 12:23 PM
Tiempo de resolución
1185.0 h
Overdue
SíFirst resp. overdue
NoEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Piero Belletich
Descripción
Hola
Desde la gestoría de Portugal me reportan el siguiente error con el archivo SAFT de Cascais
¿Podéis revisarlo, por favor?
Gracias
|
Laura Salvador |
C/ Castanyer 29 |
|
|
|
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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De: Cristão, Juliana <jcristao@kpmg.com>
Enviado el: martes, 12 de agosto de 2025 16:25
Para: Laura Salvador <laura.salvador@browniespain.com>
Asunto: EXT: SAFT Cascais | Brownie
Al enviar el archivo saft de Cascais, me ha aparecido el siguiente error.
¿Podéis intentar solucionarlo?
Saludos,
Juliana F Cristão
Consultant Business Services Setúbal
KPMG Advisory - Consultores de Gestão, SA
Edifício FPM41
Av. Fontes Pereira de Melo, 41-15º
1069-006 Lisboa
Portugal
+351210110000
+351964048488
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Resolución
Se resuelve con el partner y se envía la información a administración
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_6322456793062041377_parse_1084650099848849156\">\n<div class=\"x_750690441WordSection1\">\n<p class=\"MsoNormal\">Hola</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Desde la gestoría de Portugal me reportan el siguiente error con el archivo SAFT de Cascais</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">¿Podéis revisarlo, por favor?</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Gracias</p>\n<p class=\"MsoNormal\"> </p>\n<div>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<table class=\"x_750690441MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Laura Salvador</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Accounting and Administration manager</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5781625&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5781626&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5781627&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5781628&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">08022 - Barcelona, Spain</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+34 932 377 066</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+34 </span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">103</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5781629&ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL_OK.jpg\"></span><span style=\"font-size:9pt\"> </span><span style=\"font-size:9pt\">\n</span><span style=\"font-size:9pt\"> </span><span style=\"font-size:9pt\"> </span>\n<span style=\"font-size:9pt\"> </span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"> </span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento\n de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-family:"Calibri", sans-serif\">De:</span></b><span style=\"font-family:"Calibri", sans-serif\"> Cristão, Juliana <jcristao@kpmg.com>\n<br />\n<b>Enviado el:</b> martes, 12 de agosto de 2025 16:25<br />\n<b>Para:</b> Laura Salvador <laura.salvador@browniespain.com><br />\n<b>Asunto:</b> EXT: SAFT Cascais | Brownie</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" name=\"DisclaimerTax\"><span lang=\"PT\">Buenas tardes Laura,</span></a></p>\n<p class=\"MsoNormal\"><span style=\"\"><span lang=\"PT\"> </span></span></p>\n<p class=\"MsoNormal\"><span style=\"\"><span lang=\"PT\">Al enviar el archivo saft de Cascais, me ha aparecido el siguiente error.\n</span></span></p>\n<p class=\"MsoNormal\"><span style=\"\"><span lang=\"PT\"> </span></span></p>\n<p class=\"MsoNormal\"><span style=\"\"><span lang=\"PT\" style=\"\"><img border=\"0\" width=\"453\" height=\"150\" style=\"width:4.7187in; height:1.5625in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5781630&ACTION=FILE\"></span></span><span style=\"\"><span lang=\"PT\"></span></span></p>\n<p class=\"MsoNormal\"><span style=\"\"><span lang=\"PT\"> </span></span></p>\n<p class=\"MsoNormal\"><span style=\"\"><span lang=\"PT\">¿Podéis intentar solucionarlo?</span></span></p>\n<p class=\"MsoNormal\"><span style=\"\"><span lang=\"PT\"> </span></span></p>\n<p class=\"MsoNormal\"><span style=\"\"><span lang=\"PT\">Saludos,</span></span></p>\n<p class=\"MsoNormal\"><span style=\"\"><span lang=\"PT\" style=\"font-size:9pt; font-family:"Arial", sans-serif\"> </span></span></p>\n<span style=\"\"></span>\n<p class=\"MsoNormal\"><b><span lang=\"PT\" style=\"font-size:9pt; font-family:"Arial", sans-serif\">Juliana F Cristão</span></b><span lang=\"PT\" style=\"font-size:9pt; font-family:"Arial", sans-serif\"><br />\nConsultant Business Services Setúbal</span></p>\n<p class=\"MsoNormal\"><span lang=\"PT\" style=\"font-size:9pt; font-family:"Arial", sans-serif\"> </span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom:8pt; line-height:105%\"><span lang=\"PT\" style=\"font-size:9pt; line-height:105%; font-family:"Arial", sans-serif; color:black\">KPMG Advisory - Consultores de Gestão, SA<br />\nEdifício FPM41<br />\nAv. Fontes Pereira de Melo, 41-15º<br />\n1069-006 Lisboa<br />\nPortugal</span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom:8pt; line-height:105%\"><span lang=\"PT\" style=\"font-size:9pt; line-height:105%; font-family:"Arial", sans-serif; color:black\">+351210110000<br />\n+351964048488</span></p>\n<p class=\"MsoNormal\"><u><span lang=\"PT\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:jcristao@kpmg.com\">jcristao@kpmg.com</a></span></u><span lang=\"PT\" style=\"font-size:7pt; font-family:"Arial", sans-serif\"></span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; line-height:105%\"><span style=\"\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/kpmg-portugal/\"><span lang=\"PT\" style=\"font-size:9pt; line-height:105%; font-family:"Arial", sans-serif; color:blue\">LinkedIn</span></a></span><u><span lang=\"PT\" style=\"font-size:9pt; line-height:105%; font-family:"Arial", sans-serif; color:blue\"><br />\n</span></u><span style=\"\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.kpmg.pt/\"><span lang=\"PT\" style=\"font-size:9pt; line-height:105%; font-family:"Arial", sans-serif; color:blue\">kpmg.pt</span></a></span><u><span lang=\"PT\" style=\"font-size:9pt; line-height:105%; font-family:"Arial", sans-serif; color:blue\"></span></u></p>\n<p class=\"MsoNormal\"><span lang=\"PT\" style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue\"><img border=\"0\" width=\"320\" height=\"80\" style=\"width:3.3333in; height:0.8333in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5781631&ACTION=FILE\"></span><span lang=\"PT\"></span></p>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align:center\"><span lang=\"PT\" style=\"font-size:12pt\">\n<hr>\n</span></div>\n<p class=\"MsoNormal\"><span lang=\"PT\" style=\"font-size:12pt\">The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else\n is unauthorized. If you have received this communication in error, please delete the email and destroy any copies of it. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on\n it, is prohibited and may be unlawful. Any opinions or advice contained in this email are subject to the terms and conditions expressed in the governing KPMG client engagement letter. Opinions, conclusions and other information in this email and any attachments\n that do not relate to the official business of the firm are neither given nor endorsed by it.<br />\n<br />\nKPMG allows reasonable personal use of the email system. Views and opinions expressed in these communications do not necessarily represent those of KPMG in Portugal.<br />\n<br />\nKPMG cannot guarantee that email communications are secure or error-free, as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete, or contain viruses.\n<br />\n<br />\nThis email is being sent out by KPMG International Limited on behalf of the local KPMG member firm providing services to you. KPMG International Limited ("KPMG International") is an English company that serves as a coordinating entity for a network of independent\n firms operating under the KPMG name. KPMG International provides no services to clients. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority\n to obligate or bind any member firm. Information about the structure and jurisdiction of your local KPMG member firm can be obtained from your KPMG representative.<br />\n<br />\nThis footnote also confirms that this email message has been swept by AntiVirus software.</span></p>\n<div style=\"border:solid rgb(156, 101, 0) 1pt; padding:2pt 2pt 2pt 2pt\">\n<p class=\"MsoNormal\" style=\"line-height:12pt; background:rgb(255, 235, 156)\"><span lang=\"PT\" style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:rgb(156, 101, 0)\">ATENCIÓN:</span><span lang=\"PT\" style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:black\">\n Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</span></p>\n</div>\n<p class=\"MsoNormal\"><span lang=\"PT\" style=\"font-size:12pt\"> </span></p>\n</div>\n</div>",
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