#27947 · Incidencia transacciones suspendidas
ID interno: 10918000008615665
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Others
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
8/8/25, 16:25
Resuelto
13/8/25, 8:37
Actualizado
15/8/25, 9:02
Asignado
Aug 13, 2025 10:22 AM
Respondido
Aug 13, 2025 10:37 AM
Completado
Aug 15, 2025 11:02 AM
First resp. due
Aug 12, 2025 08:00 AM
Due by
Aug 13, 2025 08:00 AM
Tiempo de resolución
112.2 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenas tardes,
Desde hace unos días, al cierre, nos sale este aviso. Todos los días revisamos, pero no aparece ninguna transacción suspendida.
¿Nos podríais dar alguna solución, por favor?
Muchas gracias de antemano y disculpad las molestias.
Un saludo,
Rocío.
Enviado desde mi iPhone
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido
es seguro.
Resolución
Hola,
No os preocupéis por esto, tan solo dale a confirma y listo, con el tiempo desaparecerá.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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