#27937 · Problema con la cortina en la tienda
ID interno: 10918000008615509
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Others
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
8/8/25, 10:38
Resuelto
8/8/25, 12:01
Actualizado
10/8/25, 13:00
Asignado
Aug 8, 2025 02:00 PM
Respondido
Aug 8, 2025 02:01 PM
Completado
Aug 10, 2025 03:00 PM
First resp. due
Aug 11, 2025 12:38 PM
Due by
Aug 12, 2025 12:38 PM
Tiempo de resolución
1.4 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
Quisiéramos saber a quien podríamos contactar para solucionar este problema. La cortina que se ve en la foto, no podemos subirla ni guardarla cuando cerramos la tienda, ya que el control remoto no funciona ni siquiera con las pilas. ¿Entonces que podríamos
hacer y a quien contactar por favor?
Gracias de antemano,
Melany y Sabrina
Resolución
Hola chicas
Contactad por favor conn arquitectura y con laia corral.
Un saludo.
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