#27924 · RE: PT´s sin cargar

ID interno: 10918000008615397

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

SLA Soporte HQ

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Alex Baqués

Técnico

Departamento

Logística

Request Type

Incidencia

Creado

8/8/25, 6:36

Resuelto

Actualizado

8/8/25, 11:58

Asignado

Respondido

Aug 8, 2025 01:58 PM

Completado

First resp. due

Aug 11, 2025 08:36 AM

Due by

Aug 12, 2025 08:36 AM

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

+ @Soporte

 

 

Alex Baqués


   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 649491778
www.browniespain.com

FIRMA CORPORATIVA MAIL_OK.jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

De: La Roca <laroca@browniespain.com>
Enviado el: viernes, 8 de agosto de 2025 8:28
Para: Logistica <logistica@browniespain.com>
CC: Maria Perez <maria.perez@browniespain.com>; Rafaela Katherine <rafaela.katherine@browniespain.com>; Evelyn Arnaiz <evelyn.arnaiz@browniespain.com>; Monica García <monica.garcia@browniespain.com>
Asunto: PT´s sin cargar

 

Buenos días,

 

Hoy nos han llegado 32 cajas, de las cuales 12 las tenemos sin cargar.

Adjunto el archivo.

 

Estos son los PT´s que no estan cargados, si lo podéis cargar lo antes 

posible gracias.

 

-013001140893

-013001140891

-013001140890

-013001140894

-013001140889

-013001140869

-014000122724

-013001140902

-013001140896

-013001140901

-013001140897

-013001140892

 

 

Un saludo,

Raul

 

 

La Roca Village

Brownie Spain

 

Resolución

ya existía
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_3940527091038672587_parse_8389702714764071558\">\n<div class=\"x_1822340136WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">+ <a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_1822340136OWAAM9099F96AD2CC4545B261A3539F9934A2\" href=\"mailto:soporte@browniespain.com\">\n<span style=\"font-family:&quot;Aptos&quot;, sans-serif; text-decoration:none\">@Soporte</span></a>\n</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<p><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<table class=\"x_1822340136MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Alex Baqués</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5764585&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5764586&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5764587&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5764588&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">08022 - Barcelona, Spain</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+34 932 377 066</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+34&nbsp;</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">649491778</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5764589&amp;ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL_OK.jpg\"></span><span style=\"font-size:9pt\">&nbsp;</span><span style=\"font-size:9pt\">\n</span><span style=\"font-size:9pt\">&nbsp;</span><span style=\"font-size:9pt\"> </span>\n<span style=\"font-size:9pt\">&nbsp;&nbsp;</span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"> </span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento\n de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:11pt; font-family:&quot;Calibri&quot;, sans-serif\">De:</span></b><span style=\"font-size:11pt; font-family:&quot;Calibri&quot;, sans-serif\"> La Roca &lt;laroca@browniespain.com&gt;\n<br />\n<b>Enviado el:</b> viernes, 8 de agosto de 2025 8:28<br />\n<b>Para:</b> Logistica &lt;logistica@browniespain.com&gt;<br />\n<b>CC:</b> Maria Perez &lt;maria.perez@browniespain.com&gt;; Rafaela Katherine &lt;rafaela.katherine@browniespain.com&gt;; Evelyn Arnaiz &lt;evelyn.arnaiz@browniespain.com&gt;; Monica García &lt;monica.garcia@browniespain.com&gt;<br />\n<b>Asunto:</b> PT´s sin cargar</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">Buenos días,</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">&nbsp;</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">Hoy nos han llegado 32 cajas, de las cuales 12 las tenemos sin cargar.</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">Adjunto el archivo.</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">&nbsp;</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">Estos son los PT´s que no estan cargados, si lo podéis cargar lo antes&nbsp;</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">posible gracias.</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">&nbsp;</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">-013001140893</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">-013001140891</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">-013001140890</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">-013001140894</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">-013001140889</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">-013001140869</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">-014000122724</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">-013001140902</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">-013001140896</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">-013001140901</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">-013001140897</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">-013001140892</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">&nbsp;</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">&nbsp;</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">Un saludo,</span></p>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"color:black\">Raul</span></p>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div id=\"x_1822340136Signature\">\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">&nbsp;</span></p>\n</div>\n<p><b><span style=\"font-size:16pt; color:rgb(47, 84, 150)\">La Roca Village</span></b></p>\n<p><b><span style=\"font-size:16pt; color:rgb(47, 84, 150)\">Brownie Spain</span></b></p>\n<p><b><span style=\"font-size:16pt; color:rgb(47, 84, 150)\">&nbsp;</span></b></p>\n</div>\n</div>\n</div>",
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