#27794 · Re: SUBIDA PVP w26-0595-005-502
ID interno: 10918000008563163
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Pricing
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Ventas
Request Type
Incidencia
Creado
1/8/25, 8:29
Resuelto
1/8/25, 10:46
Actualizado
3/8/25, 10:57
Asignado
Aug 1, 2025 12:45 PM
Respondido
Aug 1, 2025 12:45 PM
Completado
Aug 3, 2025 12:57 PM
First resp. due
Aug 4, 2025 10:29 AM
Due by
Aug 5, 2025 10:29 AM
Tiempo de resolución
2.3 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos dias,
@Soporte ya le sabe ? Porque todavia esta a 69.90€!
Gracias !
|
Meryl Bertrand |
C/ Castanyer 29 |
| La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. | |
From: Marta Guerrero <marta.guerrero@browniespain.com>
Sent: Thursday, July 31, 2025 4:19:16 PM
To: Velizy 2 <velizy2@browniespain.com>; París Saint Germain <parissaintgermain@browniespain.com>
Cc: Meryl Bertrand <meryl.bertrand@browniespain.com>; Producto <producto@browniespain.com>; Visual <visual@browniespain.com>; Javier Gonzalez <javier.gonzalez@browniespain.com>
Subject: SUBIDA PVP w26-0595-005-502
Sent: Thursday, July 31, 2025 4:19:16 PM
To: Velizy 2 <velizy2@browniespain.com>; París Saint Germain <parissaintgermain@browniespain.com>
Cc: Meryl Bertrand <meryl.bertrand@browniespain.com>; Producto <producto@browniespain.com>; Visual <visual@browniespain.com>; Javier Gonzalez <javier.gonzalez@browniespain.com>
Subject: SUBIDA PVP w26-0595-005-502
Hola chicas,
Hemos modificado un pvp con entrada en vigor mañana 01.08 en ETIQUETA BLANCA.
Gracias 😊
|
Marta Guerrero |
C/ Castanyer 29 |
|
|
|
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
|
Resolución
Ticket cerrado
JSON crudo (detalle completo)
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"description": "\n\n<div class=\"zm_4556683352871398872_parse_3445986249992880127\">\n<div style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\" dir=\"auto\">\nBuenos dias,</div>\n<div style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\" dir=\"auto\">\n<br />\n</div>\n<div style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\" dir=\"auto\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_63123626OWAAM000001\" href=\"mailto:soporte@browniespain.com\">@Soporte</a> ya le sabe ? Porque todavia esta a 69.90€!</div>\n<div style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\" dir=\"auto\">\nGracias !</div>\n<div id=\"x_63123626ms-outlook-mobile-body-separator-line\" dir=\"auto\"><br />\n</div>\n<div id=\"x_63123626ms-outlook-mobile-signature\" dir=\"auto\" style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\">\n<div style=\"line-height:normal\">\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\"> </p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\"><br />\n</p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\"></p>\n<table style=\"WIDTH:500px\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:230px; COLOR:rgb(61, 61, 63)\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt\"><strong style=\"FONT-SIZE:9pt\">Meryl Bertrand</strong></span><br />\n<span style=\"FONT-SIZE:8pt\">Country Manager France</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><img style=\"HEIGHT:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5723096&ACTION=FILE\" width=\"18\" height=\"18\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><img style=\"HEIGHT:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5723097&ACTION=FILE\" width=\"18\" height=\"18\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img style=\"HEIGHT:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5723098&ACTION=FILE\" width=\"18\" height=\"18\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><img style=\"HEIGHT:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5723099&ACTION=FILE\" width=\"18\" height=\"18\"></a></p>\n</td>\n<td style=\"FONT-SIZE:10pt; FONT-FAMILY:Arial; WIDTH:270px; PADDING-LEFT:20px; BORDER-LEFT:rgb(61, 61, 63) 1px solid\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\"><span style=\"FONT-SIZE:9pt\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n</span>+34 932 377 066<br />\n</span><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\">+33 <a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE:9pt; TEXT-DECORATION:none; COLOR:rgb(61, 61, 63)\">678134649</a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE:9pt; COLOR:rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"width:500px; font-size:9pt; font-family:Arial\" valign=\"middle\" colspan=\"2\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\" title=\"\"></a><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5723100&ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL_OK.jpg\" style=\"max-width:100%\"> \n <a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"></a> </p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE:6pt; FONT-FAMILY:Arial; WIDTH:500px; COLOR:rgb(186, 186, 186); TEXT-ALIGN:justify\" valign=\"top\" colspan=\"2\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br />\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:Arial; MARGIN-TOP:0px\"></p>\n</div>\n<div><br />\n</div>\n</div>\n<hr style=\"width:98%\">\n<div id=\"x_63123626divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>From:</b> Marta Guerrero <marta.guerrero@browniespain.com><br />\n<b>Sent:</b> Thursday, July 31, 2025 4:19:16 PM<br />\n<b>To:</b> Velizy 2 <velizy2@browniespain.com>; París Saint Germain <parissaintgermain@browniespain.com><br />\n<b>Cc:</b> Meryl Bertrand <meryl.bertrand@browniespain.com>; Producto <producto@browniespain.com>; Visual <visual@browniespain.com>; Javier Gonzalez <javier.gonzalez@browniespain.com><br />\n<b>Subject:</b> SUBIDA PVP w26-0595-005-502</font>\n<div> </div>\n</div>\n\n<div lang=\"ES\" style=\"\">\n<div class=\"x_WordSection1\">\n<p class=\"x_MsoNormal\"><span style=\"font-size:10pt\">Hola chicas,</span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-size:10pt\"> </span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-size:10pt\">Hemos modificado un pvp con entrada en vigor mañana 01.08 en ETIQUETA BLANCA.</span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-size:10pt\"> </span></p>\n<p class=\"x_MsoNormal\"><img width=\"869\" height=\"113\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5723101&ACTION=FILE\" style=\"width:9.052in; height:1.177in\"><span style=\"font-size:10pt\"></span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-size:10pt\"> </span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-size:10pt\">Gracias </span><span style=\"font-size:10pt; font-family:"Segoe UI Emoji", sans-serif\">😊</span><span style=\"font-size:10pt\"></span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-size:10pt\"> </span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<table class=\"x_MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Marta Guerrero</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Head of Product Manager</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5723102&ACTION=FILE\" style=\"width:0.1875in; height:0.1875in\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5723103&ACTION=FILE\" style=\"width:0.1875in; height:0.1875in\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5723104&ACTION=FILE\" style=\"width:0.1875in; height:0.1875in\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5723105&ACTION=FILE\" style=\"width:0.1875in; height:0.1875in\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">686231447</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5723106&ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL_OK.jpg\" style=\"width:3.9062in; height:1.0416in\"> </span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"x_MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"> </span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento\n de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"x_MsoNormal\"><span style=\"font-size:10pt\"> </span></p>\n</div>\n</div>\n</div>",
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