#27773 · Problemas lector ZEBRA
ID interno: 10918000008542107
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Zebra RFID40
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
31/7/25, 10:39
Resuelto
13/8/25, 7:35
Actualizado
15/8/25, 8:02
Asignado
Jul 31, 2025 12:39 PM
Respondido
Aug 13, 2025 09:35 AM
Completado
Aug 15, 2025 10:02 AM
First resp. due
Aug 1, 2025 12:39 PM
Due by
Aug 4, 2025 12:39 PM
Tiempo de resolución
308.9 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Buenos días,
Tal como hemos comentado antes por teléfono, os he enviado una Zebra nueva, que os debería llegar mañana seguramente!!
Avisadnos cuando os llegue para ayudaros a configurar el Wifi de la tienda y probar que esté todo OK etc...
Cuando comprobemos que todo funcione, nos deberéis enviar la Zebra antigua a oficinas!
Quedamos a la espera!
Saludos
Tal como hemos comentado antes por teléfono, os he enviado una Zebra nueva, que os debería llegar mañana seguramente!!
Avisadnos cuando os llegue para ayudaros a configurar el Wifi de la tienda y probar que esté todo OK etc...
Cuando comprobemos que todo funcione, nos deberéis enviar la Zebra antigua a oficinas!
Quedamos a la espera!
Saludos
Resolución
Revisado
JSON crudo (detalle completo)
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