#27605 · INVENTARIO 22.07.2025
ID interno: 10918000008437213
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Inventarios
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
22/7/25, 13:29
Resuelto
23/7/25, 7:51
Actualizado
25/7/25, 7:53
Asignado
Jul 23, 2025 08:05 AM
Respondido
Jul 23, 2025 09:51 AM
Completado
Jul 25, 2025 09:53 AM
First resp. due
Jul 23, 2025 03:29 PM
Due by
Jul 24, 2025 03:29 PM
Tiempo de resolución
18.4 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes,
Tras el resultado del invenatario de hoy y despues de revisar en NEDAP hemos comprobado que muchos de los positivos del inventario de hoy se deben a que no se ha cargado correctamente el stock del envio recibido el dia 17/07/2025.
Ya hemos comprobado y post inventario el stock ha quedado correctamente actualizado.
Muchas gracias!
Brownie ECI Vigo
Avda. Gran Vía, 25
C.P.36203, Vigo
Resolución
Buenos días,
Lo comprobamos pero los albaranes no aparecían ya que había sido validado correctamente y en estos casos no tenemos forma de corregirlo a menos que sea el mismo día, gracias por avisar y por el feedback.
Un saludo.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Buenos días,<br /></div><div><br /></div><div>Lo comprobamos pero los albaranes no aparecían ya que había sido validado correctamente y en estos casos no tenemos forma de corregirlo a menos que sea el mismo día, gracias por avisar y por el feedback.<br /></div><div><br /></div><div>Un saludo.</div></div>",
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_2822884442011856932_parse_8983793806335094365\">\n<div class=\"x_1093937610WordSection1\">\n<p class=\"MsoNormal\">Buenas tardes,</p>\n<p class=\"MsoNormal\">Tras el resultado del invenatario de hoy y despues de revisar en NEDAP hemos comprobado que muchos de los positivos del inventario de hoy se deben a que no se ha cargado correctamente el stock del envio recibido el dia 17/07/2025.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Ya hemos comprobado y post inventario el stock ha quedado correctamente actualizado.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><img width=\"561\" height=\"188\" style=\"width:5.8437in; height:1.9583in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5622111&ACTION=FILE\" align=\"left\" hspace=\"12\"><img width=\"305\" height=\"229\" style=\"width:3.177in; height:2.3854in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5622112&ACTION=FILE\"></p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><span style=\"\">Muchas gracias!</span></p>\n<p class=\"MsoNormal\"><b><span style=\"font-family:HelveticaNeue\">Brownie ECI Vigo</span></b><span style=\"font-family:HelveticaNeue\"><br />\nAvda. Gran Vía, 25 </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:HelveticaNeue\">C.P.36203, Vigo</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:HelveticaNeue\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(5, 99, 193)\">www.browniespain.com</span></a></span><span style=\"font-family:HelveticaNeue\"></span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n</div>\n</div>",
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