#27595 · RE: ELIMINACION PT OVIEDO

ID interno: 10918000008437053

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Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Software

Subcategoría

Nedap

Tipo

Incidencia

Canal

CAU

SLA

SLA Soporte HQ

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Cecilia Cano

Técnico

Eliana Garcia

Departamento

Logística

Request Type

Incidencia

Creado

22/7/25, 11:39

Resuelto

22/7/25, 12:39

Actualizado

24/7/25, 12:53

Asignado

Jul 22, 2025 02:18 PM

Respondido

Jul 22, 2025 02:39 PM

Completado

Jul 24, 2025 02:53 PM

First resp. due

Jul 23, 2025 01:39 PM

Due by

Jul 24, 2025 01:39 PM

Tiempo de resolución

1.0 h

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Eliana Garcia

Descripción

Hola,

 

Añado a @Soporte

 

 

Cecilia Cano
Head of Operations & Logistics

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 618904584
www.browniespain.com

FIRMA_CORPORATIVA_MAIL_20250529.jpg      

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De: Oviedo <oviedo@browniespain.com>
Enviado el: martes, 22 de julio de 2025 13:37
Para: Logistica <logistica@browniespain.com>
CC: Olatz Iglesias <olatz.iglesias@browniespain.com>; Miriam Gonzalez <miriam.gonzalez@browniespain.com>; Aitana Suárez <aitana.suarez@browniespain.com>
Asunto: ELIMINACION PT OVIEDO

 

Buenas tardes, 

 

Por error, hicimos una transferencia a taras con un producto el cual era erróneo, ya esta ajustado y era por si nos podríais eliminar el siguiente PT : PT496593.

 

Muchas gracias, 

Un saludo.

 

Resolución

PT eliminado.
JSON crudo (detalle completo)
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_4458647480808608271_parse_540844397968059762\">\n<div class=\"x_2107202849WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Hola,</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Añado a\n<a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_2107202849OWAAM850AFD5B350E447188CBBBBA85780E9A\" href=\"mailto:soporte@browniespain.com\">\n<span style=\"font-family:&quot;Aptos&quot;, sans-serif; text-decoration:none\">@Soporte</span></a></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">&nbsp;</span></p>\n<div>\n<p><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<table class=\"x_2107202849MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Cecilia Cano</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Head of Operations</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">&amp;</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Logistics</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5622022&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5622023&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5622024&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5622025&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">08022 - Barcelona, Spain</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+34 932 377 066</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+34&nbsp;</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">618904584</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5622026&amp;ACTION=FILE\" alt=\"FIRMA_CORPORATIVA_MAIL_20250529.jpg\"></span><span style=\"font-size:9pt\">&nbsp;</span><span style=\"font-size:9pt\">\n</span><span style=\"font-size:9pt\">&nbsp;</span><span style=\"font-size:9pt\"> </span>\n<span style=\"font-size:9pt\">&nbsp;&nbsp;</span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"> </span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento\n de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">&nbsp;</span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:11pt; font-family:&quot;Calibri&quot;, sans-serif\">De:</span></b><span style=\"font-size:11pt; font-family:&quot;Calibri&quot;, sans-serif\"> Oviedo &lt;oviedo@browniespain.com&gt;\n<br />\n<b>Enviado el:</b> martes, 22 de julio de 2025 13:37<br />\n<b>Para:</b> Logistica &lt;logistica@browniespain.com&gt;<br />\n<b>CC:</b> Olatz Iglesias &lt;olatz.iglesias@browniespain.com&gt;; Miriam Gonzalez &lt;miriam.gonzalez@browniespain.com&gt;; Aitana Suárez &lt;aitana.suarez@browniespain.com&gt;<br />\n<b>Asunto:</b> ELIMINACION PT OVIEDO</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Buenas tardes,&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Por error, hicimos una transferencia a taras con un producto el cual era erróneo, ya esta ajustado y era por si nos podríais eliminar el siguiente PT :\n<b>PT496593.</b></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Muchas gracias,&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Un saludo.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">&nbsp;</span></p>\n</div>\n</div>\n</div>",
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