#27567 · Fw: [Request ID :##3391##]
ID interno: 10918000008415253
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Procedimientos BC
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
21/7/25, 14:28
Resuelto
29/7/25, 7:33
Actualizado
31/7/25, 7:55
Asignado
Jul 22, 2025 08:13 AM
Respondido
Jul 22, 2025 08:51 AM
Completado
Jul 31, 2025 09:55 AM
First resp. due
Jul 22, 2025 04:28 PM
Due by
Jul 23, 2025 04:28 PM
Tiempo de resolución
185.1 h
Overdue
SíFirst resp. overdue
NoEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Enviado: Tuesday, July 15, 2025 12:23:18 PM
Para: Aitana Suárez <aitana.suarez@browniespain.com>
Cc: olatz.iglesisas@browniespain.com <olatz.iglesisas@browniespain.com>; Miriam Gonzalez <miriam.gonzalez@browniespain.com>; Olatz Iglesias <olatz.iglesias@browniespain.com>
Asunto: Re: [Request ID :##3391##]
Hola
Aitana,
Su ID de Bizneo es el 17207085.
Cualquier
cosa la comentamos.
Miriam Cruz
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People & culture
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C/
Castanyer 29 |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus
datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento,
supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico
personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede
ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.
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Resolución
JSON crudo (detalle completo)
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"description": "\n\n<div>\n<div dir=\"ltr\">Hola chicos,</div>\n<div dir=\"ltr\"><br />\n</div>\n<div dir=\"ltr\" style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\">\n¿Podéis activar el iD de Cristina para los TPVs de Oviedo?</div>\n<div dir=\"ltr\" style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\">\n<br />\n</div>\n<div dir=\"ltr\" style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\">\nMuchas gracias,</div>\n<div dir=\"ltr\" style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\">\nUn saludo.</div>\n<div id=\"x_1483590865ms-outlook-mobile-body-separator-line\" dir=\"ltr\"><br />\n</div>\n<div id=\"x_1483590865ms-outlook-mobile-signature\">Enviado desde <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://aka.ms/o0ukef\">\nOutlook para iOS</a></div>\n<hr style=\"width:98%\">\n<div id=\"x_1483590865divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>De:</b> Tickets People <ticketspeople@browniespain.com><br />\n<b>Enviado:</b> Tuesday, July 15, 2025 12:23:18 PM<br />\n<b>Para:</b> Aitana Suárez <aitana.suarez@browniespain.com><br />\n<b>Cc:</b> olatz.iglesisas@browniespain.com <olatz.iglesisas@browniespain.com>; Miriam Gonzalez <miriam.gonzalez@browniespain.com>; Olatz Iglesias <olatz.iglesias@browniespain.com><br />\n<b>Asunto:</b> Re: [Request ID :##3391##]</font>\n<div> </div>\n</div>\n<div>\n<div class=\"x_personalize-wrapper\" style=\"font-family:"Zoho Puvi", Roboto, sans-serif; font-size:13px\">\n<div class=\"x_personalize-wrapper\" style=\"font-family:"Zoho Puvi", Roboto, sans-serif; font-size:13px\">\n<div class=\"x_personalize-wrapper\" style=\"font-family:"Zoho Puvi", Roboto, sans-serif; font-size:13px\">\n<div class=\"x_personalize-wrapper\" style=\"font-family:"Zoho Puvi", Roboto, sans-serif; font-size:13px\">\n<div class=\"x_personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">\n<p class=\"x_pf0\" style=\"font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin-top:0px\">\n<span class=\"x_highlight\" style=\"background-color:rgb(255, 255, 255)\"><span class=\"x_cf0\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:"PT Sans", Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px; background-color:inherit\">Hola\n Aitana,</span></span></span></span></span><br />\n</p>\n<div><span class=\"x_cf0\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:"PT Sans", Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px\">Te informamos que ya está gestionado el contrato de\n<b>CRISTINA DÍAZ ALVES </b></span></span></span><span class=\"x_cf0\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:"PT Sans", Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px\">y subido a Bizneo</span></span></span><b><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:"PT Sans", Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px\">.</span></span></span></b></span><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:"PT Sans", Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px\"> Se\n ha puesto fecha fin a 20/10 hasta finalizar los 3 meses de contrato durante el proceso de selección. </span></span></span></span><br />\n</div>\n<p class=\"x_pf0\" style=\"font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin-top:0px\">\n<span class=\"x_highlight\" style=\"background-color:rgb(255, 255, 255)\"><span class=\"x_cf0\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:"PT Sans", Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px; background-color:inherit\"><br />\nSu ID de Bizneo es el </span></span></span></span></span><span style=\"color:rgb(30, 41, 59); font-family:"Nunito Sans", sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:nowrap; background-color:rgb(239, 237, 233); display:inline !important; float:none\">17207085</span><span class=\"x_highlight\" style=\"background-color:rgb(239, 237, 233)\"><span class=\"x_colour\" style=\"color:rgb(30, 41, 59)\"><span class=\"x_font\" style=\"font-family:"Nunito Sans", sans-serif\"><span class=\"x_size\" style=\"font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:nowrap; float:none\"><span class=\"x_highlight\" style=\"background-color:rgb(255, 255, 255)\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:"PT Sans", Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px; background-color:inherit\"><b></b>.</span></span></span></span></span></span></span></span></p>\n<p class=\"x_pf0\" style=\"font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin-top:0px\">\n<span class=\"x_highlight\" style=\"background-color:rgb(255, 255, 255)\"><span class=\"x_cf0\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:"PT Sans", Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px; background-color:inherit\">Cualquier\n cosa la comentamos.</span></span></span></span></span><br />\n</p>\n<div><span class=\"x_highlight\" style=\"background-color:rgb(255, 255, 255)\"><span class=\"x_cf0\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:"PT Sans", Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px; background-color:inherit\">Muchas\n gracias y un saludo,<br />\n</span></span></span></span></span>Miriam Cruz</div>\n</div>\n</div>\n<table style=\"font-style:normal; font-weight:400; font-stretch:inherit; font-size:medium; line-height:inherit; font-size-adjust:inherit; color:rgb(0, 0, 0); letter-spacing:normal; orphans:2; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); width:500px; border-collapse:collapse; border-spacing:0px\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\">\n<p><span class=\"x_colour\" style=\"color:inherit\"><span class=\"x_font\" style=\"font-family:inherit\"><b><span class=\"x_size\" style=\"font-size:13.3333px\">People & culture</span></b></span></span><br />\n</p>\n<div><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_x_socialLink x_OWAAutoLink\" id=\"x_1483590865OWA1bdc340c-03e0-5618-3f88-b4d6ca55ca52\" href=\"https://www.facebook.com/browniespain\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601210&ACTION=FILE\" width=\"18\" height=\"18\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_x_socialLink x_OWAAutoLink\" id=\"x_1483590865OWA821458be-9d7c-0773-53e6-2ae53807244e\" href=\"https://instagram.com/browniespain\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601211&ACTION=FILE\" width=\"18\" height=\"18\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_x_socialLink x_OWAAutoLink\" id=\"x_1483590865OWA601fb6b7-fe7d-32fb-406a-88d28d00c4be\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601212&ACTION=FILE\" width=\"18\" height=\"18\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_x_socialLink x_OWAAutoLink\" id=\"x_1483590865OWAa2959dca-7d84-197f-c203-c0ceb599472d\" href=\"https://es.linkedin.com/company/brownie\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601213&ACTION=FILE\" width=\"18\" height=\"18\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\"></a><br />\n</div>\n<p><br />\n</p>\n</td>\n<td style=\"border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:270px\">\n<p><span class=\"x_size\" style=\"font-size:9pt\"><span class=\"x_colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family:inherit\"><span class=\"x_size\" style=\"font-size:inherit; border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; line-height:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline\">C/\n Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n</span></span></span><span class=\"x_colour\" style=\"color:rgb(155, 155, 155)\"><span class=\"x_font\" style=\"font-family:inherit\"><span class=\"x_size\" style=\"font-size:inherit; border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; line-height:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_OWAAutoLink\" id=\"x_1483590865OWA5ffd4ff7-eb01-6059-b25b-5b9087666c78\" href=\"http://www.browniespain.com/\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(155, 155, 155)\">www.browniespain.com</a></span></span></span></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"vertical-align:middle; width:500px\">\n<p><span class=\"x_size\" style=\"font-size:9pt\"><img alt=\"FIRMA_CORPORATIVA_MAIL.jpg\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601214&ACTION=FILE\" width=\"375\" height=\"100\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\"> \n </span><br />\n</p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"text-align:justify; vertical-align:top; color:rgb(186, 186, 186); width:500px\">\n<div style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:6pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit; text-align:justify\">\n<div>La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus\n datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento,\n supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">\npersonal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede\n ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.<br />\n</div>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<div><br />\n</div>\n<div class=\"x_personalize-wrapper\" style=\"font-family:"Zoho Puvi", Roboto, sans-serif; font-size:13px\">\n<div><br />\n</div>\n</div>\n<div><br />\n</div>\n</div>\n<div><br />\n</div>\n</div>\n</div>\n</div>",
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