#27567 · Fw: [Request ID :##3391##]

ID interno: 10918000008415253

← Volver al listado

Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Business Central

Subcategoría

Procedimientos BC

Tipo

Incidencia

Canal

E-Mail

SLA

SLA Soporte TIENDAS

Grupo

Brownie (Tiendas)

Site

TIENDAS

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Miriam Gonzalez

Técnico

N1 Support

Departamento

Tiendas

Request Type

Incidencia

Creado

21/7/25, 14:28

Resuelto

29/7/25, 7:33

Actualizado

31/7/25, 7:55

Asignado

Jul 22, 2025 08:13 AM

Respondido

Jul 22, 2025 08:51 AM

Completado

Jul 31, 2025 09:55 AM

First resp. due

Jul 22, 2025 04:28 PM

Due by

Jul 23, 2025 04:28 PM

Tiempo de resolución

185.1 h

Overdue

First resp. overdue

No

Escalado

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: N1 Support

Descripción

Hola chicos,

¿Podéis activar el iD de Cristina para los TPVs de Oviedo?

Muchas gracias,
Un saludo.

Enviado desde Outlook para iOS

De: Tickets People <ticketspeople@browniespain.com>
Enviado: Tuesday, July 15, 2025 12:23:18 PM
Para: Aitana Suárez <aitana.suarez@browniespain.com>
Cc: olatz.iglesisas@browniespain.com <olatz.iglesisas@browniespain.com>; Miriam Gonzalez <miriam.gonzalez@browniespain.com>; Olatz Iglesias <olatz.iglesias@browniespain.com>
Asunto: Re: [Request ID :##3391##]
 

Hola Aitana,

Te informamos que ya está gestionado el contrato de CRISTINA DÍAZ ALVES y subido a Bizneo. Se ha puesto fecha fin a 20/10 hasta finalizar los 3 meses de contrato durante el proceso de selección. 


Su ID de Bizneo es el
17207085.

Cualquier cosa la comentamos.

Muchas gracias y un saludo,
Miriam Cruz

People & culture

   


C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
www.browniespain.com

FIRMA_CORPORATIVA_MAIL.jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.




Resolución

-
JSON crudo (detalle completo)
{
  "id": "10918000008415253",
  "sla": {
    "id": "10918000006887429",
    "name": "SLA Soporte TIENDAS"
  },
  "mode": {
    "id": "10918000000008033",
    "name": "E-Mail",
    "internal_name": "E-Mail"
  },
  "site": {
    "id": "10918000000170350",
    "name": "TIENDAS",
    "deleted": false,
    "is_default": false
  },
  "tags": [],
  "group": {
    "id": "10918000000193509",
    "name": "Brownie (Tiendas)",
    "site": {
      "id": "10918000000170350"
    },
    "deleted": false
  },
  "level": {
    "id": "10918000000168252",
    "name": "Nivel 1 - Primera Respuesta"
  },
  "assets": [],
  "impact": {
    "id": "10918000000009652",
    "name": "Afecta al usuario"
  },
  "is_fcr": false,
  "status": {
    "id": "10918000000008029",
    "name": "Cerrada",
    "color": "#006600",
    "stop_timer": false,
    "in_progress": false,
    "internal_name": "Closed"
  },
  "is_read": true,
  "subject": "Fw: [Request ID :##3391##]",
  "urgency": {
    "id": "10918000000009529",
    "name": "Alta"
  },
  "category": {
    "id": "10918000000406266",
    "name": "Business Central",
    "deleted": false
  },
  "email_cc": [
    "aitana.suarez@browniespain.com",
    "olatz.iglesias@browniespain.com"
  ],
  "email_to": [
    "soporte@browniespain.com"
  ],
  "priority": {
    "id": "10918000000008169",
    "name": "Normal",
    "color": "#006600"
  },
  "template": {
    "id": "10918000000008023",
    "name": "Incidencia",
    "image": "incident-icon",
    "layouts": [
      {
        "id": "10918000000102032",
        "name": "requester_layout"
      },
      {
        "id": "10918000000102034",
        "name": "technician_layout"
      }
    ],
    "comments": "Interrupción o reducción de la calidad no planificada del Servicio",
    "inactive": false,
    "workflow": null,
    "has_tasks": false,
    "lifecycle": {
      "id": "10918000000183026",
      "name": "Ciclo de vida de una Solicitud",
      "inactive": false,
      "is_published": true
    },
    "checklists": [],
    "created_by": {
      "id": "10918000000007977",
      "name": "System",
      "site": null,
      "phone": null,
      "mobile": null,
      "email_id": null,
      "sms_mail": null,
      "job_title": "",
      "last_name": "",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
      "department": null,
      "first_name": "System",
      "user_scope": "internal_user",
      "employee_id": "",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
    "is_default": true,
    "sort_index": "1",
    "user_groups": [],
    "created_time": {
      "value": "1169631000000",
      "display_value": "Jan 24, 2007 10:30 AM"
    },
    "has_checklists": false,
    "has_user_group": false,
    "support_groups": [],
    "template_fields": [
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "request_type",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "mode",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "urgency",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "group",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "level",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "resolution.content",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": false,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "impact",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "technician",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "priority",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char2",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "status",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      }
    ],
    "service_category": null,
    "last_updated_time": {
      "value": "1747822830943",
      "display_value": "May 21, 2025 12:20 PM"
    },
    "show_to_requester": true,
    "task_configuration": {
      "trigger_after_approved": false,
      "trigger_after_creation": false,
      "allow_requester_to_view": false,
      "allow_requester_to_select": false
    },
    "is_service_template": false,
    "reference_templates": []
  },
  "workflow": null,
  "email_bcc": [],
  "has_draft": false,
  "has_notes": false,
  "lifecycle": {
    "id": "10918000000183026",
    "name": "Ciclo de vida de una Solicitud",
    "inactive": false,
    "is_published": true
  },
  "requester": {
    "id": "10918000000174111",
    "name": "Miriam Gonzalez",
    "site": {
      "id": "10918000000170350",
      "name": "TIENDAS",
      "deleted": false,
      "is_default": false
    },
    "phone": null,
    "mobile": null,
    "email_id": "miriam.gonzalez@browniespain.com",
    "sms_mail": null,
    "job_title": "Store Manager",
    "last_name": "Gonzalez",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": {
      "id": "10918000000175007",
      "name": "Tiendas",
      "site": {
        "id": "10918000000170350"
      }
    },
    "first_name": "Miriam",
    "user_scope": "internal_user",
    "employee_id": "miriam.gonzalez",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "created_by": {
    "id": "10918000000007977",
    "name": "System",
    "site": null,
    "phone": null,
    "mobile": null,
    "email_id": null,
    "sms_mail": null,
    "job_title": "",
    "last_name": "",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": null,
    "first_name": "System",
    "user_scope": "internal_user",
    "employee_id": "",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "department": {
    "id": "10918000000175007",
    "name": "Tiendas",
    "site": {
      "id": "10918000000170350"
    }
  },
  "display_id": "27567",
  "is_overdue": true,
  "is_trashed": false,
  "message_id": "<AS4P195MB1455D63B0C17165018E57878895DA@AS4P195MB1455.EURP195.PROD.OUTLOOK.COM>",
  "resolution": {
    "content": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>-<br /></div></div>",
    "submitted_by": {
      "id": "10918000002669053",
      "name": "N1 Support",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
        "deleted": false,
        "is_default": true
      },
      "phone": null,
      "mobile": null,
      "email_id": "n1support@browniespain.com",
      "sms_mail": null,
      "job_title": null,
      "last_name": "Support",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20094128568&t=user&height=60&width=60",
      "department": {
        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
        }
      },
      "first_name": "N1",
      "user_scope": "internal_user",
      "employee_id": null,
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": "0",
      "is_technician": true
    },
    "submitted_on": {
      "value": "1753774398143",
      "display_value": "Jul 29, 2025 09:33 AM"
    }
  },
  "technician": {
    "id": "10918000002669053",
    "name": "N1 Support",
    "site": {
      "id": "10918000000794001"
    },
    "phone": null,
    "mobile": null,
    "email_id": "n1support@browniespain.com",
    "sms_mail": null,
    "job_title": null,
    "last_name": "Support",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20094128568&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174683"
    },
    "first_name": "N1",
    "user_scope": "internal_user",
    "employee_id": null,
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": "0",
    "is_technician": true
  },
  "udf_fields": {
    "udf_char2": "Remoto",
    "udf_char3": "No"
  },
  "attachments": [],
  "description": "\n\n<div>\n<div dir=\"ltr\">Hola chicos,</div>\n<div dir=\"ltr\"><br />\n</div>\n<div dir=\"ltr\" style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\">\n¿Podéis activar el iD de Cristina para los TPVs de Oviedo?</div>\n<div dir=\"ltr\" style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\">\n<br />\n</div>\n<div dir=\"ltr\" style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\">\nMuchas gracias,</div>\n<div dir=\"ltr\" style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\">\nUn saludo.</div>\n<div id=\"x_1483590865ms-outlook-mobile-body-separator-line\" dir=\"ltr\"><br />\n</div>\n<div id=\"x_1483590865ms-outlook-mobile-signature\">Enviado desde <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://aka.ms/o0ukef\">\nOutlook para iOS</a></div>\n<hr style=\"width:98%\">\n<div id=\"x_1483590865divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>De:</b> Tickets People &lt;ticketspeople@browniespain.com&gt;<br />\n<b>Enviado:</b> Tuesday, July 15, 2025 12:23:18 PM<br />\n<b>Para:</b> Aitana Suárez &lt;aitana.suarez@browniespain.com&gt;<br />\n<b>Cc:</b> olatz.iglesisas@browniespain.com &lt;olatz.iglesisas@browniespain.com&gt;; Miriam Gonzalez &lt;miriam.gonzalez@browniespain.com&gt;; Olatz Iglesias &lt;olatz.iglesias@browniespain.com&gt;<br />\n<b>Asunto:</b> Re: [Request ID :##3391##]</font>\n<div>&nbsp;</div>\n</div>\n<div>\n<div class=\"x_personalize-wrapper\" style=\"font-family:&quot;Zoho Puvi&quot;, Roboto, sans-serif; font-size:13px\">\n<div class=\"x_personalize-wrapper\" style=\"font-family:&quot;Zoho Puvi&quot;, Roboto, sans-serif; font-size:13px\">\n<div class=\"x_personalize-wrapper\" style=\"font-family:&quot;Zoho Puvi&quot;, Roboto, sans-serif; font-size:13px\">\n<div class=\"x_personalize-wrapper\" style=\"font-family:&quot;Zoho Puvi&quot;, Roboto, sans-serif; font-size:13px\">\n<div class=\"x_personalize-wrapper\" style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">\n<p class=\"x_pf0\" style=\"font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin-top:0px\">\n<span class=\"x_highlight\" style=\"background-color:rgb(255, 255, 255)\"><span class=\"x_cf0\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:&quot;PT Sans&quot;, Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px; background-color:inherit\">Hola\n Aitana,</span></span></span></span></span><br />\n</p>\n<div><span class=\"x_cf0\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:&quot;PT Sans&quot;, Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px\">Te informamos que ya está gestionado el contrato de\n<b>CRISTINA DÍAZ ALVES&nbsp;</b></span></span></span><span class=\"x_cf0\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:&quot;PT Sans&quot;, Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px\">y subido a Bizneo</span></span></span><b><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:&quot;PT Sans&quot;, Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px\">.</span></span></span></b></span><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:&quot;PT Sans&quot;, Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px\">&nbsp;Se\n ha puesto fecha fin a 20/10 hasta finalizar los 3 meses de contrato durante el proceso de selección.&nbsp;</span></span></span></span><br />\n</div>\n<p class=\"x_pf0\" style=\"font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin-top:0px\">\n<span class=\"x_highlight\" style=\"background-color:rgb(255, 255, 255)\"><span class=\"x_cf0\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:&quot;PT Sans&quot;, Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px; background-color:inherit\"><br />\nSu ID de Bizneo es el </span></span></span></span></span><span style=\"color:rgb(30, 41, 59); font-family:&quot;Nunito Sans&quot;, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:nowrap; background-color:rgb(239, 237, 233); display:inline !important; float:none\">17207085</span><span class=\"x_highlight\" style=\"background-color:rgb(239, 237, 233)\"><span class=\"x_colour\" style=\"color:rgb(30, 41, 59)\"><span class=\"x_font\" style=\"font-family:&quot;Nunito Sans&quot;, sans-serif\"><span class=\"x_size\" style=\"font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:nowrap; float:none\"><span class=\"x_highlight\" style=\"background-color:rgb(255, 255, 255)\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:&quot;PT Sans&quot;, Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px; background-color:inherit\"><b>​</b>.</span></span></span></span></span></span></span></span></p>\n<p class=\"x_pf0\" style=\"font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin-top:0px\">\n<span class=\"x_highlight\" style=\"background-color:rgb(255, 255, 255)\"><span class=\"x_cf0\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:&quot;PT Sans&quot;, Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px; background-color:inherit\">Cualquier\n cosa la comentamos.</span></span></span></span></span><br />\n</p>\n<div><span class=\"x_highlight\" style=\"background-color:rgb(255, 255, 255)\"><span class=\"x_cf0\"><span class=\"x_colour\" style=\"color:rgb(0, 0, 0)\"><span class=\"x_font\" style=\"font-family:&quot;PT Sans&quot;, Roboto, sans-serif\"><span class=\"x_size\" style=\"font-size:13.3333px; background-color:inherit\">Muchas\n gracias y un saludo,<br />\n</span></span></span></span></span>Miriam Cruz</div>\n</div>\n</div>\n<table style=\"font-style:normal; font-weight:400; font-stretch:inherit; font-size:medium; line-height:inherit; font-size-adjust:inherit; color:rgb(0, 0, 0); letter-spacing:normal; orphans:2; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); width:500px; border-collapse:collapse; border-spacing:0px\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\">\n<p><span class=\"x_colour\" style=\"color:inherit\"><span class=\"x_font\" style=\"font-family:inherit\"><b><span class=\"x_size\" style=\"font-size:13.3333px\">People &amp; culture</span></b></span></span><br />\n</p>\n<div><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_x_socialLink x_OWAAutoLink\" id=\"x_1483590865OWA1bdc340c-03e0-5618-3f88-b4d6ca55ca52\" href=\"https://www.facebook.com/browniespain\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601210&amp;ACTION=FILE\" width=\"18\" height=\"18\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_x_socialLink x_OWAAutoLink\" id=\"x_1483590865OWA821458be-9d7c-0773-53e6-2ae53807244e\" href=\"https://instagram.com/browniespain\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601211&amp;ACTION=FILE\" width=\"18\" height=\"18\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_x_socialLink x_OWAAutoLink\" id=\"x_1483590865OWA601fb6b7-fe7d-32fb-406a-88d28d00c4be\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601212&amp;ACTION=FILE\" width=\"18\" height=\"18\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_x_socialLink x_OWAAutoLink\" id=\"x_1483590865OWAa2959dca-7d84-197f-c203-c0ceb599472d\" href=\"https://es.linkedin.com/company/brownie\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601213&amp;ACTION=FILE\" width=\"18\" height=\"18\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\"></a><br />\n</div>\n<p><br />\n</p>\n</td>\n<td style=\"border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:270px\">\n<p><span class=\"x_size\" style=\"font-size:9pt\"><span class=\"x_colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family:inherit\"><span class=\"x_size\" style=\"font-size:inherit; border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; line-height:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline\">C/\n Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n</span></span></span><span class=\"x_colour\" style=\"color:rgb(155, 155, 155)\"><span class=\"x_font\" style=\"font-family:inherit\"><span class=\"x_size\" style=\"font-size:inherit; border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; line-height:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_OWAAutoLink\" id=\"x_1483590865OWA5ffd4ff7-eb01-6059-b25b-5b9087666c78\" href=\"http://www.browniespain.com/\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(155, 155, 155)\">www.browniespain.com</a></span></span></span></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"vertical-align:middle; width:500px\">\n<p><span class=\"x_size\" style=\"font-size:9pt\"><img alt=\"FIRMA_CORPORATIVA_MAIL.jpg\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601214&amp;ACTION=FILE\" width=\"375\" height=\"100\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\">&nbsp;\n &nbsp; &nbsp;&nbsp;</span><br />\n</p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"text-align:justify; vertical-align:top; color:rgb(186, 186, 186); width:500px\">\n<div style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:6pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit; text-align:justify\">\n<div>La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus\n datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento,\n supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">\npersonal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede\n ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.<br />\n</div>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<div><br />\n</div>\n<div class=\"x_personalize-wrapper\" style=\"font-family:&quot;Zoho Puvi&quot;, Roboto, sans-serif; font-size:13px\">\n<div><br />\n</div>\n</div>\n<div><br />\n</div>\n</div>\n<div><br />\n</div>\n</div>\n</div>\n</div>",
  "display_key": {
    "value": "27567",
    "display_value": "27567"
  },
  "due_by_time": {
    "value": "1753280895828",
    "display_value": "Jul 23, 2025 04:28 PM"
  },
  "is_reopened": false,
  "maintenance": null,
  "subcategory": {
    "id": "10918000000406270",
    "name": "Procedimientos BC"
  },
  "closure_info": {
    "closure_code": null,
    "closure_comments": "Aged request was closed",
    "requester_ack_comments": "Aged request was closed",
    "requester_ack_resolution": false
  },
  "created_time": {
    "value": "1753108095276",
    "display_value": "Jul 21, 2025 04:28 PM"
  },
  "deleted_time": null,
  "is_escalated": true,
  "request_type": {
    "id": "10918000000010007",
    "name": "Incidencia"
  },
  "time_elapsed": "191103000",
  "assigned_time": {
    "value": "1753164802974",
    "display_value": "Jul 22, 2025 08:13 AM"
  },
  "resolved_time": {
    "value": "1753774398124",
    "display_value": "Jul 29, 2025 09:33 AM"
  },
  "completed_time": {
    "value": "1753948558018",
    "display_value": "Jul 31, 2025 09:55 AM"
  },
  "responded_time": {
    "value": "1753167069351",
    "display_value": "Jul 22, 2025 08:51 AM"
  },
  "approval_status": null,
  "has_attachments": false,
  "unreplied_count": 0,
  "last_updated_time": {
    "value": "1753948558079",
    "display_value": "Jul 31, 2025 09:55 AM"
  },
  "linked_to_request": null,
  "is_service_request": false,
  "completed_by_denial": false,
  "email_ids_to_notify": [
    "aitana.suarez@browniespain.com",
    "olatz.iglesias@browniespain.com"
  ],
  "has_linked_requests": false,
  "notification_status": "TECH_REPLY",
  "cancel_flag_comments": null,
  "cancellation_requested": false,
  "is_first_response_overdue": false,
  "request_template_task_ids": [],
  "workflow_instance_details": null,
  "entity_instance_properties": [],
  "first_response_due_by_time": {
    "value": "1753194495552",
    "display_value": "Jul 22, 2025 04:28 PM"
  },
  "request_template_checklist_ids": []
}