#27554 · RE: Error precio faldas

ID interno: 10918000008415079

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Business Central

Subcategoría

Pricing

Tipo

Incidencia

Canal

CAU

SLA

SLA Soporte HQ

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Concha Iglesias

Técnico

Eliana Garcia

Departamento

—

Request Type

Incidencia

Creado

21/7/25, 10:09

Resuelto

—

Actualizado

21/7/25, 11:35

Asignado

Jul 21, 2025 01:34 PM

Respondido

—

Completado

—

First resp. due

Jul 22, 2025 12:09 PM

Due by

Jul 23, 2025 12:09 PM

Tiempo de resolución

—

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Eliana Garcia

Descripción

Hola chicas,

 

Gracias por informar, ponemos en copia a @Soporte.

 

Son las bajadas en etiqueta blanca con entrada en vigor el 7 de junio,

 

Muchas gracias!

 

 

Concha Iglesias
Product Manager

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 102
www.browniespain.com

FIRMA_CORPORATIVA_MAIL_20250529.jpg      

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De: Illa Carlemany <illacarlemany@browniespain.com>
Enviado el: viernes, 18 de julio de 2025 13:46
Para: MA.ANGELES PARDELL CANO <angels.pardell@pyrenees.ad>
CC: Andorra <andorra@browniespain.com>; Meryl Bertrand <meryl.bertrand@browniespain.com>; Producto <producto@browniespain.com>
Asunto: Error precio faldas

 

Buenas tardes,

 

La falda W26-0373-006-810 que tenía que pasar por caja a 43.90 (sin descuento, simplemente venía mal etiquetada) nos pasa a 43.91 pero como si estuviera rebajada. 

 

Necesitamos que nos pase a 43.90 pero sin descuento, es de nueva colección.

 

También nos hemos dado cuenta que nos pasa lo mismo con la misma falda pero en blanco. W26-0373-004-100 también viene etiquetada a 52.90 y tiene que salir a 43.90 sin descuento. 

 

Muchas gracias,

 

Maria

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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_3877435292603717044_parse_7870313190507573237\">\n<div class=\"x_1583698542WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Hola chicas, </span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Gracias por informar, ponemos en copia a\n<a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_1583698542OWAAME374B6CFB25244B484591224BCC6A196\" href=\"mailto:soporte@browniespain.com\">\n<span style=\"font-family:&quot;Aptos&quot;, sans-serif; text-decoration:none\">@Soporte</span></a>.\n</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Son las bajadas en etiqueta blanca con entrada en vigor el 7 de junio,\n</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Muchas gracias!</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<p><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<table class=\"x_1583698542MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Concha Iglesias</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Product Manager</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601055&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601056&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601057&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601058&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">08022 - Barcelona, Spain</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+34 932 377 066</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+34&nbsp;</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">102</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5601059&amp;ACTION=FILE\" alt=\"FIRMA_CORPORATIVA_MAIL_20250529.jpg\"></span><span style=\"font-size:9pt\">&nbsp;</span><span style=\"font-size:9pt\">\n</span><span style=\"font-size:9pt\">&nbsp;</span><span style=\"font-size:9pt\"> </span>\n<span style=\"font-size:9pt\">&nbsp;&nbsp;</span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"> </span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento\n de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:11pt; font-family:&quot;Calibri&quot;, sans-serif\">De:</span></b><span style=\"font-size:11pt; font-family:&quot;Calibri&quot;, sans-serif\"> Illa Carlemany &lt;illacarlemany@browniespain.com&gt;\n<br />\n<b>Enviado el:</b> viernes, 18 de julio de 2025 13:46<br />\n<b>Para:</b> MA.ANGELES PARDELL CANO &lt;angels.pardell@pyrenees.ad&gt;<br />\n<b>CC:</b> Andorra &lt;andorra@browniespain.com&gt;; Meryl Bertrand &lt;meryl.bertrand@browniespain.com&gt;; Producto &lt;producto@browniespain.com&gt;<br />\n<b>Asunto:</b> Error precio faldas</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Buenas tardes,</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">La falda W26-0373-006-810 que tenía que pasar por caja a 43.90 (sin descuento, simplemente venía mal etiquetada) nos pasa a 43.91 pero como si estuviera rebajada.&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Necesitamos que nos pase a 43.90 pero sin descuento, es de nueva colección.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">También nos hemos dado cuenta que nos pasa lo mismo con la misma falda pero en blanco. W26-0373-004-100 también viene etiquetada a 52.90 y tiene que salir a 43.90 sin descuento.&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Muchas gracias,</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Maria</span></p>\n</div>\n</div>\n</div>",
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