#27461 · Ajuste negativo
ID interno: 10918000008309285
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Others
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
16/7/25, 11:37
Resuelto
17/7/25, 9:05
Actualizado
19/7/25, 9:10
Asignado
Jul 17, 2025 08:00 AM
Respondido
Jul 17, 2025 11:05 AM
Completado
Jul 19, 2025 11:10 AM
First resp. due
Jul 17, 2025 01:37 PM
Due by
Jul 18, 2025 01:37 PM
Tiempo de resolución
21.5 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos dias,
En Marques Soares estamos intentando retirar de stock dos etiquetas duplicadas pero me aparece este aviso, es posible arreglarlo por favor?
Muchas gracias!
Letícia Meireles
Resolución
Hola letcia
Cuando ocurre esto debes esperar 30 min aprox y luego realizar de nuevo la operacion, esto es debido a tareas internas que no permmiten que hagas estos ajustes, solo hay que esperar.
Un saludo.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola letcia<br /></div><div><br /></div><div>Cuando ocurre esto debes esperar 30 min aprox y luego realizar de nuevo la operacion, esto es debido a tareas internas que no permmiten que hagas estos ajustes, solo hay que esperar.<br /></div><div><br /></div><div>Un saludo.</div></div>",
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