#27323 · ACTUALIZACIÓN EQUIPOS INFORMÁTICOS
ID interno: 10918000008235393
Estado
Cerrada
Prioridad
Baja
Urgencia
Normal
Impacto
Afecta al usuario
Categoría
Hardware
Subcategoría
Pc's
Tipo
Petición
Canal
Teams
SLA
—
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 2 - Técnico interno
Solicitante
Técnico
Departamento
Expansión
Request Type
Petición
Creado
10/7/25, 10:58
Resuelto
10/9/25, 7:44
Actualizado
12/9/25, 8:14
Asignado
Jul 10, 2025 12:59 PM
Respondido
Jul 10, 2025 01:40 PM
Completado
Sep 12, 2025 10:14 AM
First resp. due
—
Due by
—
Tiempo de resolución
1484.8 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc Giné
Descripción
Buenos días Marc,
Tal y como te he comentado, me gustaría que valorarais la posibilidad de actualizar mis equipos informáticos. Actualmente, el ordenador que utilizo empieza a quedarse corto en cuanto a rendimiento. Además, es un ordenador más pesado y de ahora en adelante, necesitaré desplazarme con mi ordenador con más frecuencia y me ayudaría tener uno más ligero.
Por otro lado, también quiero solicitar un cambio de teléfono. Actualmente tengo un oppo, donde la resolución de las fotos y videos no es muy alta. También necesitaré un teléfono donde mejore la calidad de estos para compartir contenido con alta resolución.
Todas las solicitudes están aprobadas por @Javier Gonzalez, que en septiembre pasa a ser mi responsable.
Quedo atenta a vuestros comentarios,
Muchas gracias!!
|
Patricia Castells |
C/ Castanyer 29 |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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Resolución
Se preparan equipos nuevos para Patricia, se entregan, cerramos caso.
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_8468218376577888685_parse_2537660064716699063\">\n<div class=\"x_429041895WordSection1\">\n<p class=\"MsoNormal\">Buenos días Marc,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Tal y como te he comentado, me gustaría que valorarais la posibilidad de actualizar mis equipos informáticos. Actualmente, el ordenador que utilizo empieza a quedarse corto en cuanto a rendimiento. Además, es un ordenador más pesado y de\n ahora en adelante, necesitaré desplazarme con mi ordenador con más frecuencia y me ayudaría tener uno más ligero.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Por otro lado, también quiero solicitar un cambio de teléfono. Actualmente tengo un oppo, donde la resolución de las fotos y videos no es muy alta. También necesitaré un teléfono donde mejore la calidad de estos para compartir contenido\n con alta resolución. </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Todas las solicitudes están aprobadas por <a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_429041895OWAAMA613F007862B4E3B959CC049D359818F\" href=\"mailto:javier.gonzalez@browniespain.com\">\n<span style=\"font-family:"Aptos", sans-serif; text-decoration:none\">@Javier Gonzalez</span></a>, que en septiembre pasa a ser mi responsable.\n</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Quedo atenta a vuestros comentarios,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Muchas gracias!!</p>\n<p class=\"MsoNormal\"> </p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<table class=\"x_429041895MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Patricia Castells</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Product Manager</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5465278&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5465279&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5465280&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5465281&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34 </span><span style=\"font-size:11pt\"><a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">636913794</span></a></span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:11pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"font-size:9pt; color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5465282&ACTION=FILE\" alt=\"FIRMA_CORPORATIVA_MAIL_20250529.jpg\"><span style=\"\"> \n </span></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"> </span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento\n de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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