#27164 · EXT: PEDIDO CON DOS ETIQUETAS

ID interno: 10918000008132233

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

SLA Soporte HQ

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

customersupport

Técnico

Departamento

Request Type

Incidencia

Creado

3/7/25, 10:28

Resuelto

Actualizado

4/7/25, 8:09

Asignado

Respondido

Jul 4, 2025 10:09 AM

Completado

First resp. due

Jul 4, 2025 12:28 PM

Due by

Jul 7, 2025 12:28 PM

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

Buenos días,

 

Nos indica nuestra agencia que ha recibido este pedido con dos etiquetas. ¿Cómo procedemos?

 

00691h763669 - CO0619580

00691h763674 - CO0619759

 

 

Cintia Moreno Varela

 

 

 

Contact Center Clientes Corporate - Dpto. de Operaciones

Coslada Madrid

www.mrw.es

 

             

 

 

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Resolución

No es para IT
JSON crudo (detalle completo)
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_6436126482897895780_parse_1819360526858108291\">\n<div class=\"x_507393462WordSection1\">\n<p class=\"MsoNormal\">Buenos días, </p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Nos indica nuestra agencia que ha recibido este pedido con dos etiquetas. ¿Cómo procedemos?</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">00691h763669 - CO0619580</p>\n<p class=\"MsoNormal\">00691h763674 - CO0619759</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Cintia Moreno Varela</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt\"><img width=\"244\" height=\"31\" style=\"width:2.5416in; height:0.3194in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5373101&amp;ACTION=FILE\"><span style=\"\"></span></span></p>\n<p class=\"MsoNormal\"><b><span style=\"font-size:12pt\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\"><i><span style=\"font-size:12pt\">Contact Center Clientes Corporate -&nbsp;Dpto. de Operaciones</span></i></p>\n<p class=\"MsoNormal\"><i><span style=\"font-size:12pt\">Coslada Madrid</span></i></p>\n<p class=\"MsoNormal\" style=\"line-height:115%\"><span style=\"font-size:12pt; line-height:115%; color:rgb(31, 78, 121)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.mrw.es/\"><b><span style=\"font-size:9pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(0, 16, 38)\">www.mrw.es</span></b></a></span><b><span style=\"font-size:9pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(0, 16, 38)\"></span></b></p>\n<p class=\"MsoNormal\" style=\"margin-bottom:1pt; line-height:115%\"><b><span style=\"font-size:5pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(23, 33, 106)\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"line-height:115%\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/mrwespana\"><span style=\"font-size:9pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(17, 85, 204); text-decoration:none\"><img border=\"0\" width=\"11\" height=\"23\" style=\"width:0.1111in; height:0.243in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5373102&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(23, 33, 106)\">&nbsp;&nbsp;\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://twitter.com/mrw_es\"><span style=\"font-size:9pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(17, 85, 204); text-decoration:none\"><img border=\"0\" width=\"23\" height=\"19\" style=\"width:0.243in; height:0.1944in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5373103&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(23, 33, 106)\">&nbsp;&nbsp;&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/user/MRWURGENTE\"><span style=\"font-size:9pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(17, 85, 204); text-decoration:none\"><img border=\"0\" width=\"23\" height=\"17\" style=\"width:0.243in; height:0.1736in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5373104&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(23, 33, 106)\">&nbsp;&nbsp;&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/mrw/\"><span style=\"font-size:9pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(17, 85, 204); text-decoration:none\"><img border=\"0\" width=\"23\" height=\"23\" style=\"width:0.243in; height:0.243in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5373105&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(23, 33, 106)\">&nbsp;&nbsp;&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://plus.google.com/+MRW\"><span style=\"font-size:9pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(17, 85, 204); text-decoration:none\"><img border=\"0\" width=\"31\" height=\"20\" style=\"width:0.3194in; height:0.2083in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5373106&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(17, 85, 204)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.instagram.com/mrw_es/\"><span style=\"font-size:12pt; line-height:115%; font-family:&quot;Cambria&quot;, serif; color:black; text-decoration:none\"><img border=\"0\" width=\"20\" height=\"20\" style=\"width:0.2083in; height:0.2083in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5373107&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(23, 33, 106)\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(17, 85, 204)\">&nbsp;</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(17, 85, 204)\"></span></p>\n<p class=\"MsoNormal\"><b><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(191, 191, 191)\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"line-height:115%\"><b><span style=\"font-size:6pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(0, 34, 141)\">Antes de imprimir este mensaje, asegúrese de\n que es necesario.</span></b></p>\n<p class=\"MsoNormal\" style=\"line-height:115%\"><span style=\"font-size:6pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(191, 191, 191)\">Este mensaje y los ficheros anexos son confidenciales\n dirigiéndose exclusivamente al destinatario mencionado en el encabezamiento. Si usted ha recibido este correo por error, tenga la amabilidad de eliminarlo de su sistema y no divulgar el contenido a terceros. Los datos personales facilitados por usted o por\n terceros serán tratados por MRW con la finalidad de gestionar y mantener los contactos y relaciones que se produzcan como consecuencia de la relación que mantiene con una mercantil de MRW y/o franquicia. Normalmente, la base jurídica que legitima este tratamiento,\n será su consentimiento, el interés legítimo o la necesidad para gestionar una relación contractual o similar. El plazo de conservación de sus datos vendrá determinado por la relación que mantiene con nosotros. Para más información al respecto, o para ejercer\n sus derechos de acceso, rectificación, supresión, oposición, limitación o portabilidad, dirija una comunicación por escrito a MRW-LOPD Avda. de la Granvia de L’Hospitalet, 163-167 · 08908 L’Hospitalet de Llobregat (Barcelona) o al correo electrónico\n</span><span style=\"font-size:12pt; line-height:115%; color:rgb(31, 78, 121)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:lopd@mrw.es\"><span style=\"font-size:6pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(191, 191, 191)\">lopd@mrw.es</span></a></span><span style=\"font-size:6pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(191, 191, 191)\">.\n</span><span style=\"font-size:6pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(191, 191, 191)\">En caso de considerar vulnerado su derecho a la protección de datos personales, podrá\n interponer una reclamación ante la Agencia Española de Protección de Datos (</span><span style=\"font-size:12pt; line-height:115%; color:rgb(31, 78, 121)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.agpd.es/\"><span style=\"font-size:6pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(191, 191, 191)\">www.agpd.es</span></a></span><span style=\"font-size:6pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(191, 191, 191)\">).</span><span style=\"font-size:6pt; line-height:115%; font-family:&quot;Arial&quot;, sans-serif; color:rgb(191, 191, 191)\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Calibri&quot;, sans-serif; color:rgb(15, 71, 97)\">&nbsp;</span></p>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:&quot;Calibri&quot;; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br />\n<p></p>\n</div>",
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