#26975 · RV: CAJA FUERTE CERRADA INGRESOS
ID interno: 10918000008034445
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
25/6/25, 14:48
Resuelto
—
Actualizado
30/6/25, 7:35
Asignado
Jun 30, 2025 08:00 AM
Respondido
Jun 30, 2025 09:35 AM
Completado
—
First resp. due
Jun 26, 2025 04:48 PM
Due by
Jun 27, 2025 04:48 PM
Tiempo de resolución
—
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
|
Marta Diaz |
C/ Castanyer 29 |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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De: Illa
<illa@browniespain.com>
Enviado el: lunes, 23 de junio de 2025 16:00
Para: Cierres <cierres@browniespain.com>
CC: Maria Perez <maria.perez@browniespain.com>; Evelyn Arnaiz <evelyn.arnaiz@browniespain.com>; Laura Serra <laura.serra@browniespain.com>
Asunto: CAJA FUERTE CERRADA INGRESOS
Buenas Tardes,
Os escribimos porque a la caja fuerte se le han acabado las pilas y por desgracia no podemos abrirla puesto que no logramos encontrar las llaves. Tras haber hablado con todo el personal de la tienda, hemos notado que no recordamos haberlas visto nunca.
Estamos buscando la manera de abrirla, pero hoy justo ha venido Loomis a recoger los ingresos y le hemos entregado los que teníamos fuera de la caja fuerte:
Los siguientes 2 ingresos (jueves y viernes) están dentro de la caja fuerte:
INGRESO DEL JUEVES 19 JUNIO= 1.863,06€
INGRESO DEL VIERNES 20 JUNIO= 2.179,63€
TOTAL = 4.042,69
Hoy hemos ingresado (sábado y domingo) LOOMIS:
INGRESO DEL VIERNES 21 JUNIO= 2.951,51€
INGRESO DEL DOMINGO 22 JUNIO= 1.812,20€
TOTAL= 4.763,71
Os mantendrememos informados.
Mil gracias!
Resolución
Esta solventado por el departamento correspondiente
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_6519098608080918189_parse_6374611875199359319\">\n<div class=\"x_1477112992WordSection1\">\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<div>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<table class=\"x_1477112992MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Marta Diaz</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Administration</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5299304&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5299305&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5299306&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5299307&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5299308&ACTION=FILE\" alt=\"FIRMA_CORPORATIVA_MAIL_20250529.jpg\"> </span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"> </span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento\n de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\">De:</span></b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"> Illa\n <illa@browniespain.com> <br />\n<b>Enviado el:</b> lunes, 23 de junio de 2025 16:00<br />\n<b>Para:</b> Cierres <cierres@browniespain.com><br />\n<b>CC:</b> Maria Perez <maria.perez@browniespain.com>; Evelyn Arnaiz <evelyn.arnaiz@browniespain.com>; Laura Serra <laura.serra@browniespain.com><br />\n<b>Asunto:</b> CAJA FUERTE CERRADA INGRESOS</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Buenas Tardes,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Os escribimos porque a la caja fuerte se le han acabado las pilas y por desgracia no podemos abrirla puesto que no logramos encontrar las llaves. Tras haber hablado con todo el personal de la tienda, hemos notado que no recordamos haberlas\n visto nunca.</p>\n<p class=\"MsoNormal\">Estamos buscando la manera de abrirla, pero hoy justo ha venido Loomis a recoger los ingresos y le hemos entregado los que teníamos fuera de la caja fuerte:</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Los siguientes 2 ingresos (jueves y viernes) están dentro de la caja fuerte:</p>\n<p class=\"MsoNormal\">INGRESO DEL JUEVES 19 JUNIO= 1.863,06€</p>\n<p class=\"MsoNormal\">INGRESO DEL VIERNES 20 JUNIO= 2.179,63€</p>\n<p class=\"MsoNormal\"> TOTAL = 4.042,69</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Hoy hemos ingresado (sábado y domingo) LOOMIS:</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">INGRESO DEL VIERNES 21 JUNIO= 2.951,51€ </p>\n<p class=\"MsoNormal\">INGRESO DEL DOMINGO 22 JUNIO= 1.812,20€ </p>\n<p class=\"MsoNormal\"> TOTAL= 4.763,71</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Os mantendrememos informados.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Mil gracias!</p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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