#26961 · PROBLEMAS CON EL TERMINAL
ID interno: 10918000008034247
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Others
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
25/6/25, 8:07
Resuelto
25/6/25, 8:23
Actualizado
27/6/25, 9:01
Asignado
Jun 25, 2025 10:15 AM
Respondido
Jun 25, 2025 10:22 AM
Completado
Jun 27, 2025 11:01 AM
First resp. due
Jun 26, 2025 10:07 AM
Due by
Jun 27, 2025 10:07 AM
Tiempo de resolución
0.3 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Buenos días!
Llevamos desde el Lunes con problemas para poder buscar tallas y hacer cierre de caja, nos sale un error, os mandamos un correo por la noche avisando del problema, pero como ayer fue festivo no nos pudieron solucionar.
Hoy al hacer inventario nos hemos dado cuenta que nos faltan muchas prendas y no sabemos si es debido a lo que nos esta pasando, de que no se hallan pasado bien las ventas debido al error que nos da el programa.
Esperamos respuesta.
Un saludo y muchas gracias!
Resolución
-
JSON crudo (detalle completo)
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