#26952 · EXT: Funciones de seguridad adicionales disponibles en el plan Gratuito de Slack
ID interno: 10918000008034193
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Others
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
25/6/25, 1:21
Resuelto
25/6/25, 8:04
Actualizado
25/6/25, 8:04
Asignado
Jun 25, 2025 10:03 AM
Respondido
Jun 25, 2025 10:04 AM
Completado
Jun 25, 2025 10:04 AM
First resp. due
Jun 25, 2025 06:00 PM
Due by
Jun 27, 2025 08:00 AM
Tiempo de resolución
6.7 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Cambios en los planes Gratuito y de pago de Slack
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ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
-
JSON crudo (detalle completo)
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"description": "\n\n\n\n\n\n<div class=\"zm_4989244527178275888_parse_2474842235204992074\">\n<div class=\"x_309919796preheader x_309919796plaintext_ignore\" style=\"font-size:1px\">\nCambios en los planes Gratuito y de pago de Slack </div>\n<div class=\"x_309919796plaintext_ignore\" style=\"max-height:0px; overflow:hidden\">\n \n \n</div>\n\n<table style=\"background-color:rgb(255, 255, 255); padding-top:20px; color:rgb(67, 66, 69); width:100%; border:0; text-align:center; border-collapse:collapse\" class=\"x_309919796background_main\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; padding:0\">\n<center>\n<table id=\"x_309919796body\" class=\"x_309919796card\" style=\"border:0; border-collapse:collapse; margin:0 auto; background:white; border-radius:8px; margin-bottom:16px\">\n<tbody>\n<tr>\n<td style=\"width:546px; vertical-align:top; padding-top:32px\">\n<div style=\"max-width:600px; margin:0 auto\">\n<div style=\"margin-left:50px; margin-right:50px\" class=\"x_309919796lg_margin_left_right\">\n<div style=\"margin-top:18px\" class=\"x_309919796slack_logo_style\"><img width=\"117\" height=\"42\" style=\"margin-top:0; margin-right:0; margin-bottom:32px; margin-left:0px\" src=\"https://brownieespacio.slack.com/x-t486354863668-9099319985650//img/email/slack_from_salesforce_logo.png\" alt=\"logotipo de Slack\"></div>\n<div>\n<div class=\"x_309919796header-h-jumbo\">Nuevas funciones de seguridad en tu plan</div>\n</div>\n<div>\n<div class=\"x_309919796content-intro\">Vamos a actualizar nuestros planes Gratuito y de pago para que el día a día de tu equipo sea más agradable y productivo. Ahora, todos los planes cuentan con seguridad avanzada, y los planes de pago incluyen potentes funcionalidades\n de IA. </div>\n</div>\n<table style=\"width:100%\" class=\"x_309919796sm_table\">\n<tbody>\n<tr style=\"width:100%\">\n<td style=\"width:100%\"><span style=\"border-radius:4px; background-color:rgb(97, 31, 105); width:100%; text-align:center\" class=\"x_309919796button_link_wrapper x_309919796plum\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_309919796button_link x_309919796sm_full_width x_309919796sm_border_box x_309919796plum x_309919796restyle_button\" href=\"https://slack.com/x-t486354863668-9099319985650/blog/news/june-2025-pricing-and-packaging-announcement?t=learn_more\" style=\"border-top:13px solid; border-bottom:13px solid; border-right:24px solid; border-left:24px solid; border-color:rgb(97, 31, 105); border-radius:4px; background-color:rgb(97, 31, 105); color:rgb(255, 255, 255); font-size:16px; line-height:18px; font-weight:bold; font-size:14px; border-top:20px solid; border-bottom:20px solid; border-color:rgb(97, 31, 105); line-height:14px; letter-spacing:0.8px; text-transform:uppercase; width:100%; text-align:center; text-transform:uppercase; text-align:center; font-weight:900; text-decoration:none !important\">MÁS\n INFORMACIÓN</a></span></td>\n</tr>\n</tbody>\n</table>\n<div>\n<div class=\"x_309919796sub-header\">¿Qué supone esto para ti? </div>\n</div>\n<div style=\"margin-bottom:36px\">\n<div class=\"x_309919796team-impact-content\">\n<p>Eres miembro de un espacio de trabajo que tiene un plan Gratuito de Slack. Las siguientes funciones de seguridad se han añadido a tu plan de Slack:\n</p>\n<p></p>\n<ul style=\"font-size:20px; line-height:28px; letter-spacing:-0.2px; margin-bottom:28px; margin-left:40px; padding-left:0\" class=\"x_309919796bulleted_list\">\n<li>Limita el tiempo que tus miembros están conectados a Slack desde <b>Duración de la sesión</b></li><li>Aplica políticas de seguridad con la <b>gestión nativa de dispositivos</b> integrada.</li></ul>\n<p></p>\n<p>Además de estas funciones de seguridad adicionales, los equipos del plan Gratuito pueden seguir colaborando sin problemas, comunicándose con equipos internos y externos, compartiendo clips, recogiendo notas y gestionando elementos de acción, todo en un mismo\n lugar.</p>\n<p>Puedes desbloquear funciones de IA, un historial de mensajes ilimitado, juntas grupales y mucho más cambiándote a un plan de pago de Slack. Visita nuestra\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_309919796color-unset\" href=\"https://slack.com/x-t486354863668-9099319985650/pricing?t=pricing_page\">\npágina de planes</a> para revisar o cambiar tu plan.</p>\n</div>\n</div>\n<table style=\"width:100%\" class=\"x_309919796sm_table\">\n<tbody>\n<tr style=\"width:100%\">\n<td style=\"width:100%\"><span style=\"border-radius:4px; background-color:rgb(97, 31, 105); width:100%; text-align:center\" class=\"x_309919796button_link_wrapper x_309919796plum\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_309919796button_link x_309919796sm_full_width x_309919796sm_border_box x_309919796plum x_309919796restyle_button\" href=\"https://slack.com/x-t486354863668-9099319985650/help/articles/39264531104275?t=explore_changes\" style=\"border-top:13px solid; border-bottom:13px solid; border-right:24px solid; border-left:24px solid; border-color:rgb(97, 31, 105); border-radius:4px; background-color:rgb(97, 31, 105); color:rgb(255, 255, 255); font-size:16px; line-height:18px; font-weight:bold; font-size:14px; border-top:20px solid; border-bottom:20px solid; border-color:rgb(97, 31, 105); line-height:14px; letter-spacing:0.8px; text-transform:uppercase; width:100%; text-align:center; text-transform:uppercase; text-align:center; font-weight:900; text-decoration:none !important\">DESCUBRIR\n CAMBIOS</a></span></td>\n</tr>\n</tbody>\n</table>\n</div>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</center>\n</td>\n</tr>\n<tr>\n<td class=\"x_309919796email_footer\" style=\"font-size:15px; color:rgb(113, 114, 116); text-align:center; width:100%\">\n\n<center>\n<table style=\"margin:20px auto 0; background-color:white; border:0; text-align:center; border-collapse:collapse\">\n<tbody>\n<tr>\n<td style=\"width:546px; vertical-align:top; padding:0px\">\n<div style=\"max-width:600px; margin:0 auto\">\n<div class=\"x_309919796footer_padding\">\n<table>\n<tbody>\n<tr>\n<td class=\"x_309919796slack_logo_small_icon\" style=\"vertical-align:top; text-align:left\">\n<img width=\"117\" height=\"42\" style=\"margin-top:0; margin-right:0; margin-bottom:32px; margin-left:0px\" src=\"https://a.slack-edge.com/3e01150/img/email/slack_from_salesforce_logo.png\" alt=\"logotipo de Slack\"></td>\n<td style=\"vertical-align:top; text-align:right; padding-top:25px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://twitter.com/slackhq\" class=\"x_309919796social_icon_margin\" style=\"margin-left:20px\"><img class=\"x_309919796small_icon\" src=\"https://a.slack-edge.com/98dd7c0/marketing/img/icons/icon_black_x.png\" width=\"25\" height=\"25\" title=\"X\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://facebook.com/slackhq\" class=\"x_309919796social_icon_margin\" style=\"margin-left:20px\"><img class=\"x_309919796small_icon\" src=\"https://a.slack-edge.com/98dd7c0/marketing/img/icons/icon_black_facebook.png\" width=\"25\" height=\"25\" title=\"Facebook\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/tiny-spec-inc/\" class=\"x_309919796social_icon_margin\" style=\"margin-left:20px\"><img class=\"x_309919796small_icon\" src=\"https://a.slack-edge.com/98dd7c0/marketing/img/icons/icon_black_linkedin.png\" width=\"25\" height=\"25\" title=\"LinkedIn\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/slackhq\" class=\"x_309919796social_icon_margin\" style=\"margin-left:20px\"><img class=\"x_309919796small_icon\" src=\"https://a.slack-edge.com/98dd7c0/marketing/img/icons/icon_black_youtube.png\" width=\"33\" height=\"25\" title=\"YouTube\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.instagram.com/slackhq\" class=\"x_309919796social_icon_margin\" style=\"margin-left:20px\"><img class=\"x_309919796small_icon\" src=\"https://a.slack-edge.com/98dd7c0/marketing/img/icons/icon_black_instagram.png\" width=\"25\" height=\"25\" title=\"Instagram\"></a></td>\n</tr>\n</tbody>\n</table>\n<div style=\"font-size:12px; color:rgb(105, 105, 105); text-align:left; line-height:15px; margin-bottom:50px; text-align:left\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_309919796footer_link\" href=\"https://slackhq.com\" style=\"color:rgb(105, 105, 105) !important\">Nuestro blog</a> | <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_309919796footer_link\" href=\"https://slack.com/legal\" style=\"color:rgb(105, 105, 105) !important\">Políticas</a> | <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://slack.com/help\" class=\"x_309919796footer_link\" style=\"color:rgb(105, 105, 105) !important\">Centro\n de Ayuda</a> | <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://slack.com/community\" class=\"x_309919796footer_link\" style=\"color:rgb(105, 105, 105) !important\">Comunidad de Slack</a><br />\n<br />\n<div>©2025 Slack Technologies, LLC, una empresa de Salesforce.<br />\n415 Mission Street, 3rd Floor, San Francisco, CA 94105</div>\n<br />\nTodos los derechos reservados.</div>\n</div>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</center>\n</td>\n</tr>\n</tbody>\n</table>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:"Calibri"; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br />\n<p></p>\n</div>",
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