#26909 · EXT: Resumen diario de reacciones: sábado, 21 de junio de 2025

ID interno: 10918000008010001

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Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Software

Subcategoría

Others

Tipo

Incidencia

Canal

E-Mail

SLA

SLA Soporte HQ

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Microsoft Outlook Reactions

Técnico

N1 Support

Departamento

Request Type

Incidencia

Creado

21/6/25, 3:00

Resuelto

23/6/25, 7:54

Actualizado

23/6/25, 7:54

Asignado

Jun 23, 2025 09:54 AM

Respondido

Jun 23, 2025 09:54 AM

Completado

Jun 23, 2025 09:54 AM

First resp. due

Jun 25, 2025 08:00 AM

Due by

Jun 26, 2025 08:00 AM

Tiempo de resolución

52.9 h

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: N1 Support

Descripción

Microsoft Outlook
Profile Image
heart   Olatz Iglesias reaccionó a su mensaje vie 06/20/2025 10:55
Re: [solicitud con ID :##26875##] : CÓDIGO CON AUTORIZACIÓN DEVOLUCIONES EFECTIVO
Hola, Hecho! Cualquier cosa nos decís Saludos ________________________________ Descripción de la solicitud Título : CÓDIGO CON AUTORIZACIÓN DEVOLUCIONES EFECTIVO Descripción : Hola chicos, Tal y como os reclamé en el último mail
Profile Image
like   Olatz Iglesias reaccionó a su mensaje vie 06/20/2025 10:28
Re: [solicitud con ID :##26878##] : TPVS VIGO INCIDENCIA
Buenos días, La incidencia con los TPV ha quedado solucionada y ya funcionan de manera habitual! Parece que ha sido un error puntual en el sistema, que ya ha quedado resuelto. Por otro lado, os enviamos un datáfono externo de manera urgente!!!! Avisad
Actualice a la versión más reciente de Outlook ahora para enviar reacciones

Cancelar suscripción Declaración de privacidad
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052

ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.

Resolución

-
JSON crudo (detalle completo)
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  "description": "\n\n\n<div>\n<table cellspacing=\"0\" cellpadding=\"0\" border=\"0\" align=\"center\" style=\"min-width:400px; max-width:800px\">\n<tbody style=\"font-family:-apple-system, Segoe UI, HelveticaNeue-Bold, Helvetica Neue Bold, Helvetica Neue, Helvetica, Arial, sans-serif; font-size:14px\">\n<tr>\n<td style=\"background:rgb(0, 120, 212); height:72px\" height=\"72\">\n<table style=\"width:100%\">\n<tbody style=\"font-family:-apple-system, Segoe UI, HelveticaNeue-Bold, Helvetica Neue Bold, Helvetica Neue, Helvetica, Arial, sans-serif\">\n<tr>\n<td style=\"padding-left:20px; vertical-align:middle\">\n<div style=\"font-size:20px; color:white\">Microsoft Outlook</div>\n</td>\n<td style=\"text-align:right; padding-right:20px\"><img style=\"width:40px; height:40px\" width=\"40\" height=\"40\" src=\"https://outlook-1.cdn.office.net/assets/reaction/outlook.png\"></td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr>\n<td style=\"background:rgb(239, 246, 252); padding:10px 20px\">\n<table style=\"font-size:14px; width:100%\">\n<tbody style=\"font-family:-apple-system, Segoe UI, HelveticaNeue-Bold, Helvetica Neue Bold, Helvetica Neue, Helvetica, Arial, sans-serif\">\n<tr>\n<td rowspan=\"4\" style=\"vertical-align:top; width:32px\">\n<table>\n<tbody style=\"font-family:-apple-system, Segoe UI, HelveticaNeue-Bold, Helvetica Neue Bold, Helvetica Neue, Helvetica, Arial, sans-serif\">\n<tr>\n<td><img alt=\"Profile Image\" style=\"height:32px; width:32px; border-radius:16px; margin-right:10px\" height=\"32\" width=\"32\" src=\"https://outlook-1.cdn.office.net/assets/reaction/persona.png\">\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n<td>\n<table>\n<tbody style=\"font-family:-apple-system, Segoe UI, HelveticaNeue-Bold, Helvetica Neue Bold, Helvetica Neue, Helvetica, Arial, sans-serif\">\n<tr>\n<td>\n<table style=\"border-spacing:0\">\n<tbody style=\"font-family:-apple-system, Segoe UI, HelveticaNeue-Bold, Helvetica Neue Bold, Helvetica Neue, Helvetica, Arial, sans-serif\">\n<tr>\n<td><img alt=\"heart\" style=\"height:16px; width:16px; border-radius:10%\" height=\"16\" width=\"16\" src=\"https://outlook-1.cdn.office.net/assets/reaction/heart.png\">\n<span>&nbsp;</span> </td>\n<td style=\"font-weight:bold\"><span style=\"padding-left:3px; padding-right:3px\">Olatz Iglesias reaccionó a su mensaje</span>\n\nvie 06/20/2025 10:55 </td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr>\n<td>\n<div style=\"font-weight:bold\">Re: [solicitud con ID :##26875##] : CÓDIGO CON AUTORIZACIÓN DEVOLUCIONES EFECTIVO</div>\n</td>\n</tr>\n<tr>\n<td>\n<div>Hola, Hecho! Cualquier cosa nos decís Saludos ________________________________ Descripción de la solicitud Título : CÓDIGO CON AUTORIZACIÓN DEVOLUCIONES EFECTIVO Descripción : Hola chicos, Tal y como os reclamé en el último mail\n</div>\n</td>\n</tr>\n<tr>\n<td>\n<div style=\"color:rgb(16, 110, 190); font-weight:bold; padding-bottom:10px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://outlook.office365.com/owa/?ItemID=AAkALgAAAAAAHYQDEapmEc2byACqAC%2FEWg0Az5btqrO5TU24qZh9X2oetAADGe8thwAA&amp;exvsurl=1&amp;viewmodel=ReadMessageItem&amp;nativeOutlookCommand=openMessage\">Ir\n al mensaje</a></div>\n</td>\n</tr>\n<tr>\n<td rowspan=\"4\" style=\"vertical-align:top; width:32px\">\n<table>\n<tbody style=\"font-family:-apple-system, Segoe UI, HelveticaNeue-Bold, Helvetica Neue Bold, Helvetica Neue, Helvetica, Arial, sans-serif\">\n<tr>\n<td><img alt=\"Profile Image\" style=\"height:32px; width:32px; border-radius:16px; margin-right:10px\" height=\"32\" width=\"32\" src=\"https://outlook-1.cdn.office.net/assets/reaction/persona.png\">\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n<td>\n<table>\n<tbody style=\"font-family:-apple-system, Segoe UI, HelveticaNeue-Bold, Helvetica Neue Bold, Helvetica Neue, Helvetica, Arial, sans-serif\">\n<tr>\n<td>\n<table style=\"border-spacing:0\">\n<tbody style=\"font-family:-apple-system, Segoe UI, HelveticaNeue-Bold, Helvetica Neue Bold, Helvetica Neue, Helvetica, Arial, sans-serif\">\n<tr>\n<td><img alt=\"like\" style=\"height:16px; width:16px; border-radius:10%\" height=\"16\" width=\"16\" src=\"https://outlook-1.cdn.office.net/assets/reaction/like.png\">\n<span>&nbsp;</span> </td>\n<td style=\"font-weight:bold\"><span style=\"padding-left:3px; padding-right:3px\">Olatz Iglesias reaccionó a su mensaje</span>\n\nvie 06/20/2025 10:28 </td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr>\n<td>\n<div style=\"font-weight:bold\">Re: [solicitud con ID :##26878##] : TPVS VIGO INCIDENCIA</div>\n</td>\n</tr>\n<tr>\n<td>\n<div>Buenos días, La incidencia con los TPV ha quedado solucionada y ya funcionan de manera habitual! Parece que ha sido un error puntual en el sistema, que ya ha quedado resuelto. Por otro lado, os enviamos un datáfono externo de manera urgente!!!! Avisad</div>\n</td>\n</tr>\n<tr>\n<td>\n<div style=\"color:rgb(16, 110, 190); font-weight:bold; padding-bottom:10px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://outlook.office365.com/owa/?ItemID=AAkALgAAAAAAHYQDEapmEc2byACqAC%2FEWg0Az5btqrO5TU24qZh9X2oetAADHPcihwAA&amp;exvsurl=1&amp;viewmodel=ReadMessageItem&amp;nativeOutlookCommand=openMessage\">Ir\n al mensaje</a></div>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr>\n<td>\n<table style=\"background:rgb(243, 242, 241); width:100%; padding-left:20px; padding-top:10px; padding-bottom:10px\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\n<tbody style=\"font-family:-apple-system, Segoe UI, HelveticaNeue-Bold, Helvetica Neue Bold, Helvetica Neue, Helvetica, Arial, sans-serif\">\n<tr style=\"padding-top:10px\">\n<td>\n<div style=\"font-weight:bold; color:rgb(41, 40, 39)\">Actualice a la versión más reciente de Outlook ahora para enviar reacciones</div>\n</td>\n</tr>\n<tr>\n<td>\n<table cellspacing=\"5\" cellpadding=\"0\" border=\"0\" style=\"padding-top:10px\">\n<tbody>\n<tr>\n<td style=\"border:1px solid rgb(138, 136, 134); background:white; padding:5px 20px\">\n<div><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"text-decoration:none; color:rgb(50, 49, 48)\" href=\"https://apps.apple.com/us/app/microsoft-outlook/id985367838?mt=12\"><img style=\"height:16px\" height=\"16\" src=\"https://outlook-1.cdn.office.net/assets/reaction/mac.png\">\n<span>&nbsp;&nbsp;Mac</span> </a></div>\n</td>\n<td style=\"border:1px solid rgb(138, 136, 134); background:white; padding:5px 20px\">\n<div><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"text-decoration:none; color:rgb(50, 49, 48)\" href=\" https://go.microsoft.com/fwlink/?linkid=2164281\"><img style=\"height:16px\" height=\"16\" src=\"https://outlook-1.cdn.office.net/assets/reaction/ios.png\">\n<span>&nbsp;&nbsp;iOS</span> </a></div>\n</td>\n<td style=\"border:1px solid rgb(138, 136, 134); background:white; padding:5px 20px\">\n<div><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"text-decoration:none; color:rgb(50, 49, 48)\" href=\" https://go.microsoft.com/fwlink/?linkid=2164281\"><img style=\"height:16px\" height=\"16\" src=\"https://outlook-1.cdn.office.net/assets/reaction/android.png\">\n<span>&nbsp;&nbsp;Android</span> </a></div>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr>\n<td width=\"100%\" style=\"padding:0; border-collapse:collapse\">\n<p style=\"font-size:12px; line-height:15px; margin:15px 0 0 0\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://outlook.office365.com/mail/deeplink/unsubscribe?feature=ReactionDigestEmailDisabled\" style=\"color:rgb(123, 123, 123)\">Cancelar suscripción</a> •\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://go.microsoft.com/fwlink/?LinkId=512132\" style=\"color:rgb(123, 123, 123)\">\nDeclaración de privacidad</a><br />\n<span style=\"color:rgb(173, 173, 173)\">Microsoft Corporation, One Microsoft Way, Redmond, WA 98052</span>\n</p>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:&quot;Calibri&quot;; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br />\n<p></p>\n</div>",
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