#26900 · Entrega 19/06
ID interno: 10918000008005347
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Ventas
Request Type
Incidencia
Creado
20/6/25, 11:15
Resuelto
20/6/25, 12:14
Actualizado
22/6/25, 12:59
Asignado
Jun 20, 2025 01:59 PM
Respondido
Jun 20, 2025 02:14 PM
Completado
Jun 22, 2025 02:59 PM
First resp. due
Jun 23, 2025 01:15 PM
Due by
Jun 25, 2025 01:15 PM
Tiempo de resolución
1.0 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Hola chicos,
En PSG las cajas que hemos recibido ayer no aparece en nuestro stock, podeis mirar por favor ? Gracias !
|
Meryl Bertrand |
C/
Castanyer 29 |
| La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. | |
Resolución
Hola,
Ya hemos validado nosotros la mercancía.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
{
"id": "10918000008005347",
"sla": {
"id": "10918000006887429",
"name": "SLA Soporte TIENDAS"
},
"mode": {
"id": "10918000000008033",
"name": "E-Mail",
"internal_name": "E-Mail"
},
"site": {
"id": "10918000000170350",
"name": "TIENDAS",
"deleted": false,
"is_default": false
},
"tags": [],
"group": {
"id": "10918000000193509",
"name": "Brownie (Tiendas)",
"site": {
"id": "10918000000170350"
},
"deleted": false
},
"level": {
"id": "10918000000168252",
"name": "Nivel 1 - Primera Respuesta"
},
"assets": [],
"impact": {
"id": "10918000000009652",
"name": "Afecta al usuario"
},
"is_fcr": true,
"status": {
"id": "10918000000008029",
"name": "Cerrada",
"color": "#006600",
"stop_timer": false,
"in_progress": false,
"internal_name": "Closed"
},
"is_read": true,
"subject": "Entrega 19/06",
"urgency": {
"id": "10918000000009529",
"name": "Alta"
},
"category": {
"id": "10918000000406236",
"name": "LS Retail",
"deleted": false
},
"email_cc": [
"parissaintgermain@browniespain.com"
],
"email_to": [
"soporte@browniespain.com"
],
"priority": {
"id": "10918000000008169",
"name": "Normal",
"color": "#006600"
},
"template": {
"id": "10918000000008023",
"name": "Incidencia",
"image": "incident-icon",
"layouts": [
{
"id": "10918000000102032",
"name": "requester_layout"
},
{
"id": "10918000000102034",
"name": "technician_layout"
}
],
"comments": "Interrupción o reducción de la calidad no planificada del Servicio",
"inactive": false,
"workflow": null,
"has_tasks": false,
"lifecycle": {
"id": "10918000000183026",
"name": "Ciclo de vida de una Solicitud",
"inactive": false,
"is_published": true
},
"checklists": [],
"created_by": {
"id": "10918000000007977",
"name": "System",
"site": null,
"phone": null,
"mobile": null,
"email_id": null,
"sms_mail": null,
"job_title": "",
"last_name": "",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "System",
"user_scope": "internal_user",
"employee_id": "",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"is_default": true,
"sort_index": "1",
"user_groups": [],
"created_time": {
"value": "1169631000000",
"display_value": "Jan 24, 2007 10:30 AM"
},
"has_checklists": false,
"has_user_group": false,
"support_groups": [],
"template_fields": [
{
"name": "email_ids_to_notify",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "attachments",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "request_type",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subject",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "description",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "responded_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "mode",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "assets",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "urgency",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "group",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "requester",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "created_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "level",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "resolution.content",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": false,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "impact",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "technician",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "priority",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "due_by_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "first_response_due_by_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "site",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "completed_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char3",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char2",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "category",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subcategory",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "status",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "email_ids_to_notify",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "attachments",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subject",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "description",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "responded_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "assets",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "requester",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "created_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "due_by_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "first_response_due_by_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "site",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "completed_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char3",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "category",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subcategory",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
}
],
"service_category": null,
"last_updated_time": {
"value": "1747822830943",
"display_value": "May 21, 2025 12:20 PM"
},
"show_to_requester": true,
"task_configuration": {
"trigger_after_approved": false,
"trigger_after_creation": false,
"allow_requester_to_view": false,
"allow_requester_to_select": false
},
"is_service_template": false,
"reference_templates": []
},
"workflow": null,
"email_bcc": [],
"has_draft": false,
"has_notes": false,
"lifecycle": {
"id": "10918000000183026",
"name": "Ciclo de vida de una Solicitud",
"inactive": false,
"is_published": true
},
"requester": {
"id": "10918000000176032",
"name": "Meryl Bertrand",
"site": {
"id": "10918000000170350",
"name": "TIENDAS",
"deleted": false,
"is_default": false
},
"phone": null,
"mobile": null,
"email_id": "meryl.bertrand@browniespain.com",
"sms_mail": null,
"job_title": "Area Manager",
"last_name": "Bertrand",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": {
"id": "10918000000174865",
"name": "Ventas",
"site": {
"id": "10918000000170350"
}
},
"first_name": "Meryl",
"user_scope": "internal_user",
"employee_id": "meryl.bertrand",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"created_by": {
"id": "10918000000007977",
"name": "System",
"site": null,
"phone": null,
"mobile": null,
"email_id": null,
"sms_mail": null,
"job_title": "",
"last_name": "",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "System",
"user_scope": "internal_user",
"employee_id": "",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"department": {
"id": "10918000000174865",
"name": "Ventas",
"site": {
"id": "10918000000170350"
}
},
"display_id": "26900",
"is_overdue": false,
"is_trashed": false,
"message_id": "<DB9P195MB146735050E5F15D0F463404EE37CA@DB9P195MB1467.EURP195.PROD.OUTLOOK.COM>",
"resolution": {
"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br /></div><div><br /></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Ya hemos validado nosotros la mercancía.</span></span></b><br /></div><div><br /></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo. <br />Sergio.</span></span></b><br /></div></div>",
"submitted_by": {
"id": "10918000000167008",
"name": "Sergio Marqués",
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"phone": null,
"mobile": null,
"email_id": "sergio.marques@browniespain.com",
"sms_mail": null,
"job_title": "ERP Technician",
"last_name": "Marqués",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083479533&t=user&height=60&width=60",
"department": {
"id": "10918000000174683",
"name": "IT",
"site": {
"id": "10918000000794001"
}
},
"first_name": "Sergio",
"user_scope": "internal_user",
"employee_id": "smarques",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": "0",
"is_technician": true
},
"submitted_on": {
"value": "1750421652624",
"display_value": "Jun 20, 2025 02:14 PM"
}
},
"technician": {
"id": "10918000000167008",
"name": "Sergio Marqués",
"site": {
"id": "10918000000794001"
},
"phone": null,
"mobile": null,
"email_id": "sergio.marques@browniespain.com",
"sms_mail": null,
"job_title": "ERP Technician",
"last_name": "Marqués",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083479533&t=user&height=60&width=60",
"department": {
"id": "10918000000174683"
},
"first_name": "Sergio",
"user_scope": "internal_user",
"employee_id": "smarques",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": "0",
"is_technician": true
},
"udf_fields": {
"udf_char2": "Remoto",
"udf_char3": "No"
},
"attachments": [],
"description": "\n\n<div>\n<div style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\" dir=\"auto\">\nHola chicos,</div>\n<div style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\" dir=\"auto\">\n<br />\n</div>\n<div style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\" dir=\"auto\">\nEn PSG las cajas que hemos recibido ayer no aparece en nuestro stock, podeis mirar por favor ? Gracias !</div>\n<div id=\"x_1651354734ms-outlook-mobile-body-separator-line\"><br />\n</div>\n<div id=\"x_1651354734ms-outlook-mobile-signature\" style=\"font-family:Aptos, Aptos_MSFontService, -apple-system, Roboto, Arial, Helvetica, sans-serif; font-size:12pt\">\n</div>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\">\n </p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\">\n</p>\n<table style=\"WIDTH:500px\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:230px; COLOR:rgb(61, 61, 63)\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt\"><strong style=\"FONT-SIZE:9pt\">Meryl Bertrand</strong></span><br />\n<span style=\"FONT-SIZE:8pt\">Country Manager France</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1651354734socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_1651354734socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5274304&ACTION=FILE\" width=\"18\" height=\"18\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1651354734socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_1651354734socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5274305&ACTION=FILE\" width=\"18\" height=\"18\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1651354734socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_1651354734socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5274306&ACTION=FILE\" width=\"18\" height=\"18\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1651354734socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_1651354734socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5274307&ACTION=FILE\" width=\"18\" height=\"18\"></a></p>\n</td>\n<td style=\"FONT-SIZE:10pt; FONT-FAMILY:Arial; WIDTH:270px; PADDING-LEFT:20px; BORDER-LEFT:rgb(61, 61, 63) 1px solid\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\"><span style=\"COLOR:rgb(0, 0, 0)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\">C/\n Castanyer 29<br />\n08022 - Barcelona, Spain</span></span></span><br />\n</span>+34 932 377 066<br />\n</span><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\">+33 <a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE:9pt; TEXT-DECORATION:none; COLOR:rgb(61, 61, 63)\">678134649</a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE:9pt; COLOR:rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:500px\" valign=\"middle\" colspan=\"2\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\" title=\"\"></a><span style=\"font-size:9pt\"> </span><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5274308&ACTION=FILE\" border=\"0\" alt=\"FIRMA_CORPORATIVA_MAIL_20250529.jpg\" style=\"font-family:Arial; font-size:9pt\"></p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE:6pt; FONT-FAMILY:Arial; WIDTH:500px; COLOR:rgb(186, 186, 186); TEXT-ALIGN:justify\" valign=\"top\" colspan=\"2\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br />\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:Arial; MARGIN-TOP:0px\">\n</p>\n</div>",
"display_key": {
"value": "26900",
"display_value": "26900"
},
"due_by_time": {
"value": "1750850112418",
"display_value": "Jun 25, 2025 01:15 PM"
},
"is_reopened": false,
"maintenance": null,
"subcategory": {
"id": "10918000000406252",
"name": "Recepción de Mercancía"
},
"closure_info": {
"closure_code": {
"id": "10918000000044001",
"name": "Éxito"
},
"closure_comments": "Aged request was closed",
"requester_ack_comments": "Aged request was closed",
"requester_ack_resolution": false
},
"created_time": {
"value": "1750418110806",
"display_value": "Jun 20, 2025 01:15 PM"
},
"deleted_time": null,
"is_escalated": false,
"request_type": {
"id": "10918000000010007",
"name": "Incidencia"
},
"time_elapsed": "3550000",
"assigned_time": {
"value": "1750420751482",
"display_value": "Jun 20, 2025 01:59 PM"
},
"resolved_time": {
"value": "1750421660686",
"display_value": "Jun 20, 2025 02:14 PM"
},
"completed_time": {
"value": "1750597160214",
"display_value": "Jun 22, 2025 02:59 PM"
},
"responded_time": {
"value": "1750421652624",
"display_value": "Jun 20, 2025 02:14 PM"
},
"approval_status": null,
"has_attachments": false,
"unreplied_count": 0,
"last_updated_time": {
"value": "1750597160236",
"display_value": "Jun 22, 2025 02:59 PM"
},
"linked_to_request": null,
"is_service_request": false,
"completed_by_denial": false,
"email_ids_to_notify": [
"parissaintgermain@browniespain.com"
],
"has_linked_requests": false,
"notification_status": null,
"cancel_flag_comments": null,
"cancellation_requested": false,
"is_first_response_overdue": false,
"request_template_task_ids": [],
"workflow_instance_details": null,
"entity_instance_properties": [],
"first_response_due_by_time": {
"value": "1750677311612",
"display_value": "Jun 23, 2025 01:15 PM"
},
"request_template_checklist_ids": []
}