#26887 · Duda informe Corporate
ID interno: 10918000008005191
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Power BI
Tipo
Consulta
Canal
SLA
—
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Consulta
Creado
20/6/25, 8:09
Resuelto
3/7/25, 17:24
Actualizado
5/7/25, 18:05
Asignado
Jun 20, 2025 11:18 AM
Respondido
Jul 1, 2025 09:28 AM
Completado
Jul 5, 2025 08:05 PM
First resp. due
—
Due by
—
Tiempo de resolución
321.2 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Luis Boix
Descripción
Buenos días,
en el informe BROWNIE_BI_Corporate si consulto la venta de ayer sin Partners, por ejemplo, al seleccionar la temporada aparece en negativo el dato 'vs TA'. El dato de porcentaje es positivo y la la diferencia en importe vs. año anterior negativa. Si no selecciono
campaña ambos datos son positivos ¿por qué pasa esto? no debería ser todo positivo o todo negativo?
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C/ Castanyer 29 |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a
la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,
rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona
o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos
que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.
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Resolución
Arreglar incidencia cálculo &vs TA-1 cuando se selecciona una temporada en concreto
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Si no selecciono\n campaña ambos datos son positivos ¿por qué pasa esto? no debería ser todo positivo o todo negativo? </div>\n<div class=\"x_1592649448elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_1592649448elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<img width=\"1342\" height=\"520\" style=\"width:1342.8px; height:520px; max-width:1694px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5274239&ACTION=FILE\"></div>\n<div class=\"x_1592649448elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_1592649448elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; 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font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div id=\"x_1592649448Signature\">\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br />\n</p>\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width:500px; border-collapse:collapse; border-spacing:0px\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\">\n<p style=\"font-size:9pt\"><span style=\"font-weight:bolder\">Alejandro Escamilla</span><br />\n<span style=\"font-size:8pt\">Commercial Controller</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" id=\"x_1592649448OWAea7b7d33-c1ff-3589-a04c-55a2bd82987e\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5274242&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" id=\"x_1592649448OWA683246a2-0f4e-161a-41b2-d2b7ef346e3e\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5274243&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" id=\"x_1592649448OWA7ff5ca1c-965e-090d-33d3-a570e134e4f2\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5274244&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" id=\"x_1592649448OWAd612b1b6-224b-d554-9620-713db82b9757\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5274245&ACTION=FILE\"></a></p>\n</td>\n<td style=\"border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:270px\">\n<p style=\"font-size:9pt\"><span style=\"color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n<br />\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" id=\"x_1592649448OWAa4f1f181-008b-4b31-e709-48bc0f1c8f65\" class=\"x_1592649448OWAAutoLink\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"vertical-align:middle; width:500px\">\n<p style=\"font-size:9pt\"><img alt=\"FIRMA_CORPORATIVA_MAIL_20250529.jpg\" style=\"margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5274246&ACTION=FILE\"> </p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"text-align:justify; vertical-align:top; color:rgb(186, 186, 186); width:500px\">\n<div style=\"text-align:justify; font-size:6pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a\n la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,\n rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona\n o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.<br />\n<br />\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n</div>",
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