#26876 · INCIDENCIA STOCK
ID interno: 10918000008005081
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Replicaciones
Tipo
Consulta
Canal
CAU
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Consulta
Creado
19/6/25, 15:07
Resuelto
20/6/25, 10:57
Actualizado
22/6/25, 10:59
Asignado
Jun 20, 2025 12:48 PM
Respondido
Jun 20, 2025 12:57 PM
Completado
Jun 22, 2025 12:59 PM
First resp. due
—
Due by
—
Tiempo de resolución
19.8 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes,
Abro un nuevo parte de incidencia porque llevamos desde el martes sin contestación. Este martes por la mañana no pudimos validar el inventario porque vimos que no estaban cargados ni las ventas ni los movimientos del día anterior, lunes 16. Estamos comprobando todos los días a ver si se actualiza pero no es el caso. ¿Podéis ayudarnos?. Es muy lioso para la venta no tener el stock de todo un día de ventas y movimientos.
Muchas gracias,
Resolución
Hola chicas
Tal y como os comente en la mañana con la llamada telefónica, cuando ocurren estos fallos podéis llamarme y yo misma corrijo esta tarea, sino os dais cuenta y seguís con el inventario igualmente me saltara el error y procederé a corregirlo con lo cual no os preocupéis, hace un tiempo se mejoro esta tarea precisamente para que no tuvierais que interrumpir esta tarea.
Cualquier duda quedo atenta!
Un saludo.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola chicas<br /></div><div><br /></div><div><br /></div><div>Tal y como os comente en la mañana con la llamada telefónica, cuando ocurren estos fallos podéis llamarme y yo misma corrijo esta tarea, sino os dais cuenta y seguís con el inventario igualmente me saltara el error y procederé a corregirlo con lo cual no os preocupéis, hace un tiempo se mejoro esta tarea precisamente para que no tuvierais que interrumpir esta tarea.<br /></div><div><br /></div><div>Cualquier duda quedo atenta! <br /></div><div><br /></div><div>Un saludo.</div></div>",
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_8817059186643350551_parse_205047057823421140\">\n<div class=\"x_486217187WordSection1\">\n<p class=\"MsoNormal\">Buenas tardes,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Abro un nuevo parte de incidencia porque llevamos desde el martes sin contestación. Este martes por la mañana no pudimos validar el inventario porque vimos que no estaban cargados ni las ventas ni los movimientos del día anterior, lunes\n 16. Estamos comprobando todos los días a ver si se actualiza pero no es el caso. ¿Podéis ayudarnos?. Es muy lioso para la venta no tener el stock de todo un día de ventas y movimientos.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Muchas gracias,</p>\n</div>\n</div>",
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