#26847 · Customer order problem
ID interno: 10918000007957325
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
eCommerce
Subcategoría
Pedidos de C&C
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
18/6/25, 12:20
Resuelto
18/6/25, 12:45
Actualizado
20/6/25, 12:58
Asignado
Jun 18, 2025 02:42 PM
Respondido
Jun 18, 2025 02:45 PM
Completado
Jun 20, 2025 02:58 PM
First resp. due
Jun 19, 2025 02:20 PM
Due by
Jun 20, 2025 02:20 PM
Tiempo de resolución
0.4 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc De Mena
Descripción
Hello,
I'm sending you an email because a customer (Ms. Clara Sion) has come to the store several times to pick up her order, but it hasn't arrived. It was placed on April 24, 2025, and the order status is (shipped). The order number is CO0595649. Would it be possible
to find out where her order is ?
Have a nice day.
Sincerely,
Noémie Dhée.
Brownie Paris rue de Rennes.
Resolución
Enviado a eCommerce
JSON crudo (detalle completo)
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