#26807 · Revisión de los JOB MONITOR tanto de central y de tiendas.
ID interno: 10918000007931671
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al Negocio
Categoría
Preventivos
Subcategoría
Preventivos BC & Others
Tipo
Petición
Canal
CAU
SLA
—
Grupo
Abisma (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
IT
Request Type
Petición
Creado
17/6/25, 9:00
Resuelto
17/6/25, 9:25
Actualizado
17/6/25, 9:25
Asignado
Jun 17, 2025 11:00 AM
Respondido
Jun 17, 2025 11:25 AM
Completado
Jun 17, 2025 11:25 AM
First resp. due
—
Due by
—
Tiempo de resolución
0.4 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: N1 Support
Descripción
Revisar que la conexión entre central y la tiendas y viceversa son correctas, los errores suelen venir por fallos en la comunicación con el servidor debido al tema de las IP dinámicas. Es importante que lo revise para no perder información en la replicación en algunas tiendas.
Resolución
revisamos replicaciones de ecis que no funcionan, limpiamos el job monitor de tareas que no funcionan correctamente.
actualmente solo dos, que estan apagados
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>revisamos replicaciones de ecis que no funcionan, limpiamos el job monitor de tareas que no funcionan correctamente.<br /></div><div><br /></div><div>actualmente solo dos, que estan apagados<br /></div><div><img height=\"153\" width=\"588\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5238071&ACTION=FILE\"><br /></div><div><br /></div></div>",
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