#26698 · ALTA OFICINAS: 16/06 Maya Casas de la Rúa

ID interno: 10918000007906201

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Estado

Cerrada

Prioridad

Normal

Urgencia

Normal

Impacto

Afecta al usuario

Categoría

Hardware

Subcategoría

Pc's

Tipo

Petición

Canal

CAU

SLA

Grupo

MAC (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Sandra Blanch

Técnico

Marc Giné

Departamento

Request Type

Petición

Creado

12/6/25, 6:35

Resuelto

28/7/25, 12:55

Actualizado

30/7/25, 13:55

Asignado

Jul 28, 2025 02:55 PM

Respondido

Jun 12, 2025 11:46 AM

Completado

Jul 30, 2025 03:55 PM

First resp. due

Due by

Tiempo de resolución

1110.3 h

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Marc Giné

Descripción

Hola Marc,

 

El lunes 16 junio se incorporará Maya Casas de la Rúa en el departamento de Diseño, como becaria. Estará en el equipo hasta el 8 de agosto. 

 

@Mar Vidal, te envío el formulario para que puedas rellenarlo y así podáis gestionar material y accesos que necesitará.

 

Cualquier pregunta, no dudéis en decírmelo.

 

Muchas gracias,

 

 




 


Sandra Blanch
Talent Acquisiton & Employer Branding

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 659110627
www.browniespain.com

FIRMA_CORPORATIVA_MAIL_20250529.jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.


Resolución

Cerramos ticket, se realizo ok el trabajo.
JSON crudo (detalle completo)
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  "description": "\n\n<div>\n<p class=\"x_515482872xxxxxxmsonormal\" style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"font-family:Calibri, sans-serif; font-size:11pt\">Hola Marc,</span></p>\n<p class=\"x_515482872xxxxxxmsonormal\" style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"font-family:Calibri, sans-serif; font-size:11pt\">&nbsp;</span></p>\n<p class=\"x_515482872xxxxxxmsonormal\" style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"font-family:Calibri, sans-serif; font-size:11pt\">El lunes <b>16 junio\n</b>se incorporará <b>Maya Casas de la Rúa </b>en&nbsp;el departamento de <b>Diseño, </b>\ncomo becaria<b>. </b>Estará en el equipo hasta el 8 de agosto.&nbsp;</span></p>\n<p class=\"x_515482872xxxxxmsonormal\" style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"font-family:Calibri, sans-serif; font-size:11pt\">&nbsp;</span></p>\n<p class=\"x_515482872xxxxxmsonormal\" style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"font-family:Calibri, sans-serif; font-size:11pt; color:rgb(70, 120, 134)\"><u><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:mar.vidal@browniespain.com\" id=\"x_515482872OWAAM7AF7275641C54078B7F0D9F124E5A7FC\" style=\"color:rgb(70, 120, 134); margin-top:0px; margin-bottom:0px\">@Mar\n Vidal</a></u></span><span style=\"font-family:Calibri, sans-serif; font-size:11pt\">, te envío el\n</span><span style=\"color:rgb(70, 120, 134)\"><u><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://forms.office.com/e/15ysF4SEAV\" style=\"color:rgb(70, 120, 134); margin-top:0px; margin-bottom:0px\">formulario</a></u></span><span style=\"font-family:Calibri, sans-serif; font-size:11pt\">\n</span><span style=\"font-family:Calibri, sans-serif; font-size:11pt; color:black\">para que puedas rellenarlo y así\n</span><span style=\"font-family:Calibri, sans-serif; font-size:11pt\">podáis gestionar material y accesos que necesitará.</span></p>\n<p class=\"x_515482872xxxxxxmsonormal\" style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"font-family:Calibri, sans-serif; font-size:11pt\">&nbsp;</span></p>\n<p class=\"x_515482872xxxxxxmsonormal\" style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"font-family:Calibri, sans-serif; font-size:11pt\">Cualquier pregunta, no dudéis en decírmelo.</span></p>\n<p class=\"x_515482872xxxxxxmsonormal\" style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"font-family:Calibri, sans-serif; font-size:11pt\">&nbsp;</span></p>\n<p class=\"x_515482872xxxxxxmsonormal\" style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n<span style=\"font-family:Calibri, sans-serif; font-size:11pt\">Muchas gracias,</span></p>\n<p class=\"MsoNormal\" style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n&nbsp;</p>\n<p class=\"MsoNormal\" style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n&nbsp;</p>\n<table class=\"x_515482872MsoNormalTable\" cellspacing=\"0\" cellpadding=\"0\" style=\"width:375pt; border-collapse:collapse; border-spacing:0px\">\n<tbody>\n<tr>\n<td class=\"x_515482872MsoNormalTable\" style=\"padding:0cm; vertical-align:top; width:172.5pt\">\n<br />\n</td>\n<td class=\"x_515482872MsoNormalTable\" style=\"border-width:medium medium medium 1pt; border-style:none none none solid; border-color:currentcolor currentcolor currentcolor rgb(61, 61, 63); padding:0cm 0cm 0cm 15pt; vertical-align:top; width:202.5pt\">\n<br />\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" class=\"x_515482872MsoNormalTable\" style=\"padding:0cm; width:375pt\"><br />\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" class=\"x_515482872MsoNormalTable\" style=\"padding:0cm; vertical-align:top; width:375pt\">\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\" style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">\n&nbsp;</p>\n<div id=\"x_515482872ms-outlook-mobile-signature\">\n<div style=\"line-height:normal\">\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br />\n</p>\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width:500px; border-collapse:collapse; border-spacing:0px\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\">\n<p><span style=\"font-size:9pt; font-weight:bolder\">Sandra Blanch</span><span style=\"font-size:9pt\"><br />\n</span><span style=\"font-size:8pt\">Talent Acquisiton &amp; Employer Branding</span><span style=\"font-size:9pt\"><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202126&amp;ACTION=FILE\" width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202127&amp;ACTION=FILE\" width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202128&amp;ACTION=FILE\" width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" style=\"margin-top:0px; margin-bottom:0px\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202129&amp;ACTION=FILE\" width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\"></a></span></p>\n</td>\n<td style=\"border-left-width:1px; border-left-style:solid; border-left-color:rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:270px\">\n<p style=\"font-size:9pt\"><span style=\"color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"text-decoration:none; margin-top:0px; margin-bottom:0px\">\n659110627</a><br />\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"vertical-align:middle; width:500px\">\n<p><span style=\"font-size:9pt\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202130&amp;ACTION=FILE\" alt=\"FIRMA_CORPORATIVA_MAIL_20250529.jpg\" style=\"margin-top:0px; margin-bottom:0px\">&nbsp; &nbsp; &nbsp;&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"text-align:justify; vertical-align:top; color:rgb(186, 186, 186); width:500px\">\n<div style=\"text-align:justify; font-size:6pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a\n la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,\n rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona\n o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.<br />\n<br />\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<div dir=\"ltr\"><br />\n</div>\n</div>\n</div>",
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