#26694 · RV: TRASPASOS OVIEDO
ID interno: 10918000007906119
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Procedimientos BC
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
11/6/25, 16:57
Resuelto
13/6/25, 6:27
Actualizado
15/6/25, 6:56
Asignado
Jun 12, 2025 12:00 PM
Respondido
Jun 12, 2025 12:14 PM
Completado
Jun 15, 2025 08:56 AM
First resp. due
Jun 13, 2025 08:00 AM
Due by
Jun 16, 2025 08:00 AM
Tiempo de resolución
37.5 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Piero Belletich
Descripción
Hola chicos,
Sigo saliendo el siguiente error a la hora de realizar traspasos (email abajo).
¿Podéis revisarlo?
Tenemos taras pendientes de gestionar, traspasos a otras tiendas, retirada a a outlet.
Muchas gracias!
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C/ Castanyer 29 |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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De: Oviedo <oviedo@browniespain.com>
Enviado el: miércoles, 11 de junio de 2025 18:04
Para: Olatz Iglesias <olatz.iglesias@browniespain.com>
Asunto: TRASPASOS OVIEDO
Hola Oli,
Sigue saliendo este error al hacer los traspasos:
Resolución
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_3276642766609364186_parse_8911781123535831243\">\n<div class=\"x_1986776374WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Hola chicos,</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Sigo saliendo el siguiente error a la hora de realizar traspasos (email abajo).</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">¿Podéis revisarlo?</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"><br />\nTenemos taras pendientes de gestionar, traspasos a otras tiendas, retirada a a outlet.</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Muchas gracias!</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<div>\n<p><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<table class=\"x_1986776374MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Olatz Iglesias</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Area Manager</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1851in; height:0.1851in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202095&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1851in; height:0.1851in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202096&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1851in; height:0.1851in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202097&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1851in; height:0.1851in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202098&ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">08022 - Barcelona, Spain</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+34 932 377 066</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+34 </span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">680 913 066</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9037in; height:1.0444in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202099&ACTION=FILE\" alt=\"FIRMA_CORPORATIVA_MAIL_20250529.jpg\"></span><span style=\"font-size:9pt\"> </span><span style=\"font-size:9pt\">\n</span><span style=\"font-size:9pt\"> </span><span style=\"font-size:9pt\"> </span>\n<span style=\"font-size:9pt\"> </span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"> </span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento\n de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\">De:</span></b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"> Oviedo <oviedo@browniespain.com>\n<br />\n<b>Enviado el:</b> miércoles, 11 de junio de 2025 18:04<br />\n<b>Para:</b> Olatz Iglesias <olatz.iglesias@browniespain.com><br />\n<b>Asunto:</b> TRASPASOS OVIEDO</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Hola Oli,</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\">Sigue saliendo este error al hacer los traspasos:</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\"><img border=\"0\" width=\"1280\" height=\"1024\" style=\"width:13.3333in; height:10.6666in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5202100&ACTION=FILE\"></span><span style=\"color:black\"></span></p>\n</div>\n<div id=\"x_1986776374Signature\">\n<div>\n<p class=\"MsoNormal\"><span style=\"color:black\"> </span></p>\n</div>\n<p><b><span style=\"font-size:11pt; font-family:"HelveticaNeue", serif\">Brownie Oviedo</span></b><span style=\"font-size:11pt; font-family:"HelveticaNeue", serif\"><br />\nC/Uría, 16</span><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"></span></p>\n<p><span style=\"font-size:11pt; font-family:"HelveticaNeue", serif\">C.P: 33003 , Oviedo<br />\n<u><span style=\"color:rgb(0, 120, 212)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(0, 120, 212)\">www.browniespain.com</span></a></span></u></span><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"></span></p>\n<p><span style=\"font-size:11pt; font-family:"HelveticaNeue", serif; color:rgb(0, 120, 212)\">T. +34 985 75 75 67</span><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"></span></p>\n<p><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"> </span></p>\n</div>\n</div>\n</div>",
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