#26468 · Inventario eci diagonal miercoles 04/06
ID interno: 10918000007820899
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Inventarios
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
4/6/25, 6:45
Resuelto
4/6/25, 9:59
Actualizado
6/6/25, 10:52
Asignado
Jun 4, 2025 11:15 AM
Respondido
Jun 4, 2025 11:59 AM
Completado
Jun 6, 2025 12:52 PM
First resp. due
Jun 5, 2025 08:45 AM
Due by
Jun 6, 2025 08:45 AM
Tiempo de resolución
3.2 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
Intento llamar pero no da señal.
La zebra está actualizada por última vez hoy 04/06 a las 5:03 a.m. así que por esta parte todo correcto, pero hay muchas referencias que creo que no están actualizadas porque no las tengo en tienda y me saltan como faltante. Descarto que sean robos ya que son muchas cosas las que en teoría me faltan. No se encontrar el problema, a ver si me podéis ayudar.
Quedo a la espera, ya que así no puedo validar.
Muchas gracias y un saludo.
Maria Delmás
Resolución
Buenos días
Hemos comprobado que las ventas del dia 30/05 no se habian cargado correctamente ya que no se realizo la declaración correctamente.
Ya esta corregido todo.
Un saludo.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Buenos días<br /></div><div><br /></div><div><br /></div><div>Hemos comprobado que las ventas del dia 30/05 no se habian cargado correctamente ya que no se realizo la declaración correctamente.<br /></div><div><br /></div><div>Ya esta corregido todo.<br /></div><div><br /></div><div>Un saludo.</div></div>",
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