#26443 · Inventario Bilbao gran vía 03/06/25
ID interno: 10918000007820521
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Inventarios
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
3/6/25, 10:30
Resuelto
4/6/25, 13:36
Actualizado
6/6/25, 13:52
Asignado
Jun 3, 2025 12:35 PM
Respondido
Jun 4, 2025 03:36 PM
Completado
Jun 6, 2025 03:52 PM
First resp. due
Jun 4, 2025 12:30 PM
Due by
Jun 5, 2025 12:30 PM
Tiempo de resolución
27.1 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
El inventario de hoy nos ha dado un resultado del 99,6% (-8/+11).
Muchos de los positivos son reales, y no sabemos porque ocurre esto. No nos da mal ni en la mercancía ni mirando los movimientos debería de haber una prenda más. Os pongo un ejemplo:
- TOP GOMAS ESTAMPADO FLOR S25-0618-023-100 / TALLA M. Debería de haber 2 mirando movimientos y, según lo que nos marca que nos llegó de mercancía. Pero mirando con la pala y físicamente contando las prendas hay 3. Cosa que no debería de ocurrir porque no marca por ningún lado que ese +1 debería de estar, pero sí existe.
Adjunto la tabla con los resultados para que podáis verlo.
Un saludo
Nagore
Resolución
Hola
Hemos corregido algunas tareas para que no tengáis este problema, si siguiese persistiendo informadnos.
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola <br /></div><div><br /></div><div>Hemos corregido algunas tareas para que no tengáis este problema, si siguiese persistiendo informadnos.<br /></div><div><br /></div><div>Un saludo.</div></div>",
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