#26355 · Ventas Powerbi
ID interno: 10918000007765767
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Error al conectar al Servidor Central
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
30/5/25, 8:30
Resuelto
30/5/25, 8:57
Actualizado
1/6/25, 9:50
Asignado
May 30, 2025 10:56 AM
Respondido
May 30, 2025 10:57 AM
Completado
Jun 1, 2025 11:50 AM
First resp. due
Jun 2, 2025 10:30 AM
Due by
Jun 3, 2025 10:30 AM
Tiempo de resolución
0.5 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenos días!
Ayer nos dimos cuenta que no coincidían la facturación que nos daba nuestro TPV con la del powerbi. A cierre teníamos una venta de 1.297,20€, y adjunto una imagen con los datos que aparecen en powerbi.
No sabemos a qué se debe, por si pudierais revisar si existe algún problema.
Muchas gracias, un saludo!
Resolución
Hola,
En la próxima carga de PBI ya debería aparecer correctamente, había unas transacciones que no se habían replicado correctamente, ya se han replicado correctamete.
La información de la pantalla de pagos es la correcta.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br /></div><div><br /></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">En la próxima carga de PBI ya debería aparecer correctamente, había unas transacciones que no se habían replicado correctamente, ya se han replicado correctamete.<br /></span></span></b></div><div><br /></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">La información de la pantalla de pagos es la correcta. </span></span></b><br /></div><div><br /></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo. <br />Sergio.</span></span></b><br /></div></div>",
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